My experience with Bakersfield Glass & Window was excellent!…read more Professional in very little time. Michelle, the Office Manager, must also get "GREAT JOB" for her assistance in scheduling and seeing that all materials were ordered and received it in a timely and efficient manner. She also handled the billing and payment a very professionally. Thank you from 360 Tan in Bakersfield!

Our backyard borders Calloway Drive which is incredibly noisy. Bakersfield Glass solved this…read moreproblem by advising us to replace our window with dual-pane laminated near soundproof glass. We took their advice and replace all of the window and wow! What a difference. These windows look amazing and we got probably around 90% reduction of outside noise. Their installers were very professional and did an excellent job on this installation. A++ for Bakersfield Glass!

Techs responded quickly, arrived on site on time and provided a professional quote quickly.read more

I called John before I even bought my house. We talked for around 45 min and I sent him pic. He was…read moreso kind and informed. I had found him on a Yelp from someone that had need help from a job gone wrong and they were singing his praises. Well we bought the house and I called him months later and he remembered me. John is the nicest guy. He cares about your wants needs and cares about the money your spending. He took his time and explained everything! We were very informed. My husband being an architect, always specs out Milgard windows and was very familiar with them. John suggested a 60/40 front and back windows and I am so happy I went with them. Our house is 1939 ranch style bunglow. It looks amazing. Did we get another quote from a different company? Yes at $82k (you can guess the company name by the price) I'm NO Thank You! We called John and said order our windows. That was before a Thanksgiving and our windows were in by Christmas. If you're looking for a reliable company and an owner that is amazing and caring. John is your guy. We love our windows. Thank you John we love our windows and will be sending everyone to you!

Techs responded quickly, arrived on site on time and provided a professional quote quickly.read more

First of I made a deposit and waited almost 4 weeks to get my window installed. Then when they…read moreinstalled my window it had a crack in it. I would have expected them to send me an email letting me know the situation and the solution but they didn't . I had to follow up with them to make sure they were actually going to get it fixed. They took another week to finally fix it. I also caught one of there employees making a disturbing comment on my ring camera thinking it didn't work . I called them and advised them about the comment they had made and how I had it on video and they didn't seem to care . There employees were also seen the next morning really early in the morning sitting in there van in the neighborhood. Honestly really unprofessional and sketchy people.. I wouldn't trust them in my house without supervision at all times. They cared more about getting the remaining balance then their customer satisfaction or dealing with there employee's, even threaten to send me to collections and get a mechanical lien for 299 dollars All the attempts made by you guys where to collect the remaining balance . None of those attempts where to obtain the video or figure out why I was unsatisfied .

Found the right window trim color at All American Glass. There team was helpful and timely to…read morefinish the new installs. We are very happy with the quality and the look.

Another stellar job done. Window looks awesome. Great price,job done on time. Would use this…read morecompany again.

I would like to Thank Rafael and his partner for an excellent job they did at my home .read more

Their service was TOP NOTCH and the pricing was half of what Lowe's quoted. Professionalism and…read morecustomer service was provided throughout every interaction from the person who answers the phone to the salesman and the service professionals who installed the windows. As a bonus, the windows look BEAUTIFUL and everything was delivered as promised.

These guys are great! I called on a Thursday afternoon, 15 minutes before closing time and spoke to…read moreJohnny. I know nothing about windows but I explained to him what was broken and needed repair. He explained everything to me, answered all my dumb questions and said he could have someone out to measure my window that next day at 8am. He took extra time to explain things to me so I understood more. I appreciated this! The window technician showed up on time and had finished all his measurements within 20 minutes. He was very professional. Less than a week later, I got a call from Johnny again to set up a time to do the repair. The guy came this morning bright and early. He was very professional and friendly. He repaired the window super quick and it looks fabulous!! Thank you!! They are quick and do a great job! Very reasonable pricing! I highly recommend this company!

Easy to work with. They do what they say they're going to do. The installation crew was…read moreprofessional and completed the work in a professional manner. They cleaned up the work site and hauled off everything. I will be using Golden State again. Thanks Johnny keep up the good work.

Since I bought my house I've been doing home improvement projects a bit at a time. One project on…read moremy list was replacing the old windows with some new, nice energy efficient windows. I called SoCal and had them come out and give me a quote. The salesman was fantastic, he was very clear and gave a great demo of the glass options available for the windows. We ended up going with the Anlin Catalina series and couldn't be happier. SoCal Energy stayed in contact with me about the progress of getting the windows in and they did the install a day earlier than originally though. The team was on time and got right to work, they replaced all 7 windows and my sliding patio door in a few hours and the work was great. My wife and I are very happy with the windows and patio door, the quality of the glass is great and the frames look really nice. I'd highly recommend SoCal Energy to anyone looking to upgrade their windows or doors.

This was the most miserable consumer interaction I have ever experienced. I was seeking window…read morereplacement. Was given a fair estimate however the sliding glass door/windows were measured incorrectly and the new windows were manufactured too small. The installers discovered this upon installation and left my old aluminum windows in place and installed the new windows within them. The new slider was two inches shorter and two inches narrower. They filled The discrepancy with foam and attempted to cover their error with a cheap plastic trim that did not match the window. In addition, I had ceramic tile installed in front of the slider based on their assurance that the tile would not be touched. The first thing they did upon installation was cut the tile. At the end of the day the slider was left with the old windows and the foam exposed and no caulk or grout in the space created by cutting the tile. The company also did not pull a permit as required by my city. When I complained I was told it was not 'rocket science' and that even my son could install the trim, etc and basically finish the job. They further refused to rectify the situation stating it would cost them too much money! A horrible experience I am still dealing with. I would not recommend them.

Excellent service. Had them upgrade my shower glass and they did a fantastic job. I highly…read morereccomend them and will use them again without hesitation! Tom C.

Very nice friendly people who work at this business. Decided to tackle a retrofit window myself and…read moreI had an individual named Juan assist me. He was very helpful and willing to assist me in understanding everything I would need to get the job done. Only down side for me was they don't open weekends and it was a bit hard for me since I work Monday thru Friday. Other than that I highly recommend this business for your window needs.

Don't miss on this great company!!…read more Window #2 installed and the service was just as good as the first installation. SVG know what they are doing. Sal was at it again with a perfect installation and such attention to detail...he checked on his work from almost a year ago and added a little bead of caulk...to make sure it remained perfect. Window #2 was bigger but Sal did a great job making it look perfect. The team at SVG was great. Supply chain slowed our progress for this window but it was worth it. We will be working toward window #3.

These guys are great! They respond quickly and charge fair rates. They understood that our…read morevandalised, broken window was an emergency to us. They replaced our window within four hours of my calling them. I absolutely recommend them.

Last fall, I was cold-called by three different companies trying to sell a combination of Tex-Coat…read morepaint, windows, and/or HVAC systems. I normally get pretty annoyed with telemarketers, but I happened to be in the market to begin renovations on my home, so I heard them all out and made appointments with all three for estimates. Company #1: Elite from Long Beach, Ca area was patronizing and disrespectfully tried to trick me into a crazy inflated quote, Company #2 flaked on their appointment and had to reschedule, and Northwest was #3. The salesman was respectful of me and let me guide the conversation with questions as opposed to forcing me to listen to a spiel. He worked out the prices of the 13 windows with upgrades including a pet door in my slider and this beautiful etched glass. His price was half of the 1st company, and he was also half as pushy. When Company #1 came back out to tried to convince me to go with them, the price was still way too high and he tried to bully me into a decision. When I refused to be bullied, he left, and I called my Northwest Rep back out and signed the contract. The installers were hardworking and respectful of my crazy house. They did a great job of installing the windows, though they did leave a few scraps of stuff behind, not a huge deal. My new Anlin windows are absolutely beautiful. I seriously walk by and stop to stare at them so often. There was a tiny scratch in one of them, and Northwest got in touch with Anlin and got us connected right away to have it corrected. I would definately advise people to use this company.

I don't know what has happened to this company in the last two years but it appears customer…read moreservice is now non existent. We have purchased a lot of windows and doors from Northwest Exteriors in the last 15 years for two separate residences without incident. It was the reason we kept coming back. Michelle always kept us apprised of timelines, delays, etc. She must no longer work for Northwest because they don't call and when you call them you're still without answers. We purchased a bifold door that took much longer than anticipated to ship and then be installed. After install, we were told we couldn't use the door because the wrong panel shipped and there is no door handle. That was a month ago. No one has answers, no return calls, nothing. I guess we just wait another 4 months until the correct panel arrives. Was going to order a 2nd bifold and a patio cover but will look elsewhere. It's too bad Northwest Exteriors!