After 14+ years of working with this company, we experienced a small QuickBooks issue and reached…read moreout for support. Two days went by with no resolution, causing unnecessary downtime for our business. Then, out of nowhere, we received an email stating they would no longer be servicing our company. Completely unacceptable. Not only did they drop our business in the middle of an active technical issue, but we later discovered the problem was literally a 3-minute fix. There was no notice, no transition plan, and no professionalism in how the situation was handled. To make matters worse, they stopped supporting and backing up our server without warning, putting our company data and operations at risk. It then took over a week just to get access to our own passwords and company information. After more than a decade as a loyal customer, this was an incredibly disappointing and unprofessional experience with NW Technologies. We expected far better communication, support, and accountability from a long-term IT provider.

Literally the worst vendor I have ever worked with. VOIP solution with performance issues, security…read moreissues and downtime. CEO is unresponsive to email. They should not be allowed to do business.

Casey was really great! I had accidentally reset my modem to factory reset. He offered to come same…read moredays, but we scheduled for next day am appointment. He called ahead of time, showed up on time, reset 2 routers, and gave me really great insight into the difference between 2.4 and 5ghz work. He showed me how to do speed tests, and we did speed tests throughout the house to see what worked better, where. He also reset my tv streaming services and helped me load another service in my TV. All this was done in 1 hour. I highly recommend, and will call him again if I have any computer issues. Thanks Casey!

Excellent service, great communication. Highly recommend this company. We at B-Town Kitchen were…read moregrateful for the help and service we received. Thank you.

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I thought I needed about $300 of work and replacement parts to restore my iPhone to full operation…read more Three minutes and $20 solved the problem. This guy is amazing!