We decided to go look at a Spa on Thursday afternoon a friend had recommended Highland Spa and Pool…read morein Glen Carbon We spoke with Joe and were happy with customer service and the models that were displayed so we chose one and went home to wait for a call to install. We were very happy when Justin called and said they could deliver and set up the Spa on Friday So within 1 day we had an operational spa. I highly recommend Highland Pool & SPA GREAT customer service and very polite service personnel.

I've been using Highland Pool in Glen Carbon for a year now. They are close to me so very…read moreconvenient. Having said that, I'd drive fifty miles to get to them now that I know what kind of people they and how much value service they provide. I have an in ground pool and if you're reading this you probably know that the pool needs a lot of TLC. I have a spa too so that just adds to it. But it's not just the chemicals. I always have questions about something. Sometimes it's the filter system. Sometimes it's the bottom cleaner/vacuum system. Sometimes it's a chemical issue. Joe and his crew have always been extremely helpful. Always a smile from anyone who works there. Always good information. Try them once and you'll use them forever. BTW, they have a really good selection of Spas. I wish I'd bought mine from them.

A Little over priced but very helpful!…read more The staff if knowledgable about pools and the chemicals it takes to uphold them.

They made me pick a star- but zero stars is my rating…read more We bought a 27 ft round pool from Pool King on Lemay Ferry on 5/4/2024. They have contracted installer ---Mario Emanuel ---- install pools for them. He comes highly recommended by pool king. Installer did not hold up to pool kings terms and provide us an invoice or contract. When we first started talking about Pools as a family we got a quote written by Savannah at Pool King--- which included the liner pad and cove $219.99. We ask for them to write up the quote and purchase the materials on 5/4/2024. Pool liner pad or cover somehow didn't get added. We as new pool owners trusted we were in good hands and had everything we needed to begin our pool journey! We noticed the tracking looked off the day after installation and called Mario. It was midnight and pitch black when they finished installation on 5/18/2024. He said enjoy the pool and we will fix it at the end of season when I called him next day . I have text to prove communication. Our pool never got the cove installed or sand cove (we honestly as new pool owners didn't not even really understand what a cove was until we started getting the quotes for repair) and our pool is falling apart. It was not leveled correctly either. Our liner is showing through because cove was never placed. Pictures included. (First pictures where taken day after pool installed -last pictures are how it progressed after told everything was ok) We have gotten several quotes over $10,000 to fix installer and Pool Kings mistakes. They will have to take down our pool and start over. (They advised it's a safety risk and could break at any moment) We also had a deck installed and it will no longer line up with our pool with the new repairs. I have gone up to Pool King today 8/30/24. I talked with manager Joe Meyer. There was no urgency to have anything completed or resolved. He said I may get a call Tuesday because of the holiday weekend. Mario has ghosted us and not responded since to communication. Pool king is working with us but is insisting we use same installer that caused this mess. We have completely lost trust in this installer and don't feel comfortable with him.

They have just about every thing you need for your pool. They test your water accurately and are…read morefriendly. Only bought fishing tackle one time from hunting and fishing side and it seemed all good to me

I bought a trimmer May 2025, it stopped working this morning, May 2026. Took it back to Ace, knew I…read morewas going to have some issues about fixing or returning it. Nope, Bob took it back, replaced it and I was on my way. I think I'll be shopping at ace from now on. Thanks Bob!

I would not purchase from this establishment. My first time experience was degrading. When I…read morecalled inquiring about Delta vanity and roman tub facets the receptionist assumed that was not a plumber. She immediately start correcting my verbiage when she knew what I was talking about. I told her that I would come to review some of the facets that were available. She told me that I had to have an appointment to visit there show room. Which she said was not open. She also told me that I had to work through a plumber to visit and purchase items. I told here that I was a license plumber and thanked her for her candor. She hurried off the phone. I guess with an area code of 630 she assumed that I was not a plumber. Or that my articulation with words was not welcomed by her. I was left with the feeling that this southern Illinois plumbing establishment is not people friendly.

Bought our hot tub here about 7 years ago and it is still going strong. But needed to replace the…read morecover so called and bought a new cover during their sale and came down to pick it up. Always good service a a great place to get a hot tub, chemicals or accessories.

The installation went great. Fernando was a magician. He…read moregot the spa in the exact spot after recommending an alternate location to what we thought. It fit perfectly on the reinforced concrete pad. After the electrician ran the electric Fernando came out on Saturday to start it up and show us how run it and how to use the chemicals. Unfortunately, there was a leak. Fernando found it quickly (a broken fitting in the one motor) A minor repair but he did not have the part. He called up Aspen and got the part and returned. After some time he got it repaired and working perfectly. He put everything back together and we were able to use it that evening. Fernando went above and beyond to make sure we were happy. Kudos

A dream of ours was completed today! Huge shout out to McClure-Davison Pools. This amazing pool…read morecompany gave us the pool we always dreamed of having, and gave us so much advice when completing our backyard. Special thanks to Tara Link Davison and Russ Davison for being such amazing people and the best neighbors anyone could ever ask for. Thank you to their crew.... Mark, Garren, Cody, Ben, Matt, and Nate. These men work their tails off day after day and week after week. They strive for high quality and customer satisfaction. We will be enjoying our new outdoor area and fabulous pool for years to come!!!

We absolutely love our pool! I knew I wanted a pool made from one of two manufactures -which led me…read moreto McClure-Davison Pools. They sell Thursday Pools- which is one of the top fiberglass pool manufactures. I told them all of the features I was looking for and they found the perfect pool for our family. The staff are all great to work with-Tara completely understands schedules and is very flexible. We had horrible weather during our install, but they managed to work through the challenges (both weather and our difficult job site). We still use them to open and close our pool. If we ever have a maintenance issue, they are out within a day or two, and often are able to walk us through the steps to fix it without a service call. They have integrity and are a great company to work with. I highly recommend them (and Thursday Pools)!

We've went there a few times for items and each time the customer service was terrible. They act…read morelike we are a bother. We needed a bowl gasket, the guy brings two out and says "you choose". Then he makes a smart ass comment about he can make the new one look like the old one if he took it out to the parking lot and ran it over a few times. Well no crap. It was old and that's why we were replacing it! I'd rather drive to Ace or somewhere else. This is where Kriege is truly missed.

We worked with Heather to select plumbing fixtures for our new home. She is very knowledgeable and…read morefriendly. She is quick to respond and handle any issues. Winnelson has a good selection to choose from.

Aviston Lumber is seriously the best hardware store I've found. Everyone is always so friendly when…read moreI go there and helpful as well. If my hands are full they are always offering to help me carry things out which I really appreciate. Both the office and lumber guys are so sweet. 10/10 recommend Aviston Lumber for your hardware needs!

The employees here are completely unprofessional and even rude…read more I went here twice recently when getting some closet organizing parts. On my first trip I was inquiring about whether they had more closet bracket holder than they had on their shelf. An older guy was helping me, and we started to walk towards what I was talking about, when he looked at someone else in the aisle over and asked them if they needed help. They proceeded to send him on a 15+ minute ordeal finding who knows what. Despite the fact that the guy was helping me first, he somehow just stopped and helped them. I left the store, and I don't think he even noticed. I went somewhere else, where they had what I needed in stock... But I needed to get wooden closet rod, so back to Aviston I went. The older guy had already looked up in the computer that they had it and it was sold by the foot. So on I went to the service desk to have them pull it. They only had one 18' length, and they told me I had to buy the whole thing. I didn't mind that, but then they told me that if I wanted it to be cut down the length I actually needed, it would be $5 "setup fee" on the saw and $1/ cut. $6 to cut a piece of 1" closet rod for something that's priced by the foot? No thanks, I just took the whole thing and let it hang 10' out my window. It took about 20 seconds to cut with an old jigsaw. I can understand not wanting to cut wood, but if you're a lumber yard and can't cater to simple requests without charging an arm and a leg, it's no wonder people in Highland go to the big box stores all around. I've had no issue getting Home Depot to cut various things for free. The service desk has a sign on it that reads "Buddy is old and gay" -- in plain customer site. It looks like a 4 year old wrote it, but I'm guessing it was a co-worker. I don't know who Buddy is, but I doubt he thinks the homophobic jokes are much funnier than I do. While I was at the service desk, I got out my credit card, at which point she said we had to go to the front register. I asked if I should bring the wood with, or if we'd need to go back to the service desk. She said she didn't care what I did. Literally in that tone. Rude rude rude. I used to go here 3x a week as a kid, and I'm pretty sure we wouldn't have shopped here so much if the employees were this rude and unhelpful back then. It's amazing this place manages to stay in business.