When I had a toothache, Dr Rubinstein was able to get me in right away. I have terrible dental…read moreanxiety, but he is very gentle and understanding and reassured me that getting an implant wouldn't be bad. To my surprise , he was right. I didn't feel a thing. He is very caring and explains everything. He has a great personality and kept me calm throughout the procedure. He even made me laugh. Follow up was excellent. All the girls at the front desk are friendly and helpful on the phone and in he office. I have been to six dental offices since I came to Fla two years ago, becaue I was couldn't find anyone I felt comfortable with. I pleased to say I can now add Dr Rubinstein to the "good" list.

Deceptive Billing Practices, Misleading Confirmations, and Predatory Quotes!…read more If I could give zero stars, I would. Before booking anything, I texted this office directly to ask if they take Anthem Blue Cross for cleanings AND a sleep apnea mouthpiece. Their text back was crystal clear: "We do! And we do all of the above." (Check the screenshot attached). Any dentist offering sleep apnea devices knows these mouthpieces are covered under medical insurance, not standard dental insurance. They knew full well what I was asking for, yet they told me they covered it just to get me through the door. Are they that desperate for patients? I drove 45 minutes each way (an hour and a half round trip) for this appointment. It was only after they brought me back and put me in the chair that the dentist dropped the bomb: they don't actually bill medical insurance at all. To text-confirm "we do all of the above" under my insurance beforehand and then admit in the chair that they refuse to file medical claims is a blatant bait-and-switch. Instead, the dentist. last name Lapin, tried to play it off like no dentist bills medical insurance (only retired ones with nothing better to do), then pitched me an outrageous $5,000 to $6,000 cash price out-of-pocket. That is more than double what these custom devices normally cost. Luring someone into an appointment with false promises on insurance just to try to trap them into a massive cash bill in the chair is completely predatory. When I called them out on wasting my time, they were smug and dismissive. They waived the consultation fee, but didn't even bother to offer a basic apology for wasting almost two hours of my day and gas money due to their own line of BS. Do not trust what this office tells you over text or phone just to get you booked and in the door. Save yourself the headache and go to a real dentist who actually knows what they're doing and isn't incompetent, overpriced, rude, and arrogant.

Never thought I would review a dental office, but oh wow! From the moment I walked in - even…read morethrough their protective masks, you could see how friendly the young ladies at the front desk were. My appointment was right on time and my dental hygienist, Marnie, was an absolute darling. She did an awesome job not only cleaning my teeth but keeping me engaged in the conversation that I didn't even realize we had finished. I made another appointment with Marnie for deep cleaning. I also made appointments with Dr. Michael Rodriguez and that also went smoothly. He was very thorough in his explanation of treatment and very light handed when working in my hand. I didn't even feel the needle to get numb. The dynamic between him and his assistant was seamless - they work great together. I just moved to a new area and came across this dr on my list of participating dentist and I must admit I was a bit skeptical because he looks so young, but I was met with professionalism, courtesy, and knowledge. I found my dentist! P.S. I also made appointments for my husband and he feels the same way I do.

I am so disappointed and frustrated with this office. I have been a patient since 2022. Only had…read morecleanings until this year, when I had to have two crowns cemented back on and a crown redone. The dental work itself was fine. Dr. Tremaine is good at what she does. Marnie, the hygienist is the reason I have been a patient, as she is great! My frustration is with the administrative side of things. It has been terrible since Amy left last year. The new people have provided me wrong copayment information, have not done what they said they would do and told me my refund was being mailed, when it has not been. Xavia is not easy to deal with, has a condescending attitude with patients and actually had the audacity to tell me that "that is why he is the owner", when 3 weeks ago I indicated it is not fair for patients to be made to wait for responses regarding over payments because the owner/dentist only works one day a week. Not an appropriate response, in my opinion. Given I have had to chase refunds from this office twice now, I will not be paying for services upfront. Will wait for EOB to do so; and if not able to, then I guess I will be looking for a new dentist. I have left messages asking for either the owner or my treating dentist to call me, and nothing. I guess they are not interested in knowing what their patients are going through. This has really left a bad taste in my mouth. Would have never happened with Amy. Good employees are truly hard to find.

SCAMMERS SCAMMERS SCAMMERS, I know, I know, I should have known when the dentist is in a "mall" but…read moremy insurance only has a few dentists near me. The doctor looked at my teeth for less than 30 seconds and decided I needed to have a special treatment that stops bleeding. I had brought in my schedule of benefits and that really made them mad because they thought they could get one over on me. I am here to tell you that whatever you do or where you go you should be informed. I let them know my cleaning was $5 and my office visit was $5 so they decided to tack on a $65 per tooth to stop bleeding which is absolutely ridiculous because they had never met me or knew anything about my dental history. I looked at my schedule of benefits and this treatment showed $65 per tooth however they lied to me and said, "Oh no, that is a one time charge." but I know that they are liars and would have come back later to charge me the remainder from all the reviews I have seen. They are scammers and liars. Do not go to this dentist unless your mouth is on fire and still even if you can avoid this place do not go. Also I noticed that all the 5 star reviews are from employees and friends of those employees, another sign of SCAMMERS

I've already recommend half of my family & friends! From walking in to walking out the staff…read moreprovided above & beyond care. I was very very nervous but I was taken care of with kind hands. The experience will definitely help me with having to go back in next time, will not be as nervous The building is spotless in and out!

I highly recommend this clinic--they're very attentive and friendly. As for the doctor who…read moreextracted three of my son's teeth, I can't find the words to describe how happy I am, because he was so patient, kind, and attentive the whole time, explaining everything step by step and putting my son at ease since he was so nervous. I'm so happy because I've finally found professionals who truly love what they do. My heartfelt thanks to Dr. Youness Amri.

The office manager was great up until I had to clarify that the copays I was quoted were incorrect…read more She sat with me after my visit and continued to say that my dental plan did not cover procedures which I thought was unusual. When I confirmed with my insurance they stated it was not accurate and also showed me three procedure codes that were misquoted, they were quoted way higher. They also tried to charge me a crown lab fee of $550 and per my insurance they are not allowed to charge more than $100 lab fee. She obviously did not like being corrected and said it was the benefits team that uploaded the benefits wrong and stated she didn't appreciate me being disrespectful and hung up on me. But it's OK to misquote me, take my $500 and then when I call you to tell you that your treatment plan is wrong. I'm being disrespectful.. I don't know how you can be a manager and be so horrible at taking feedback and corrections. Typically it's the persons job at the desk to verify the insurance and cost benefit. In her office, there is a team that does it and that is fine. However, the feedback and information are going to come back to the manager, and the manager should be receptive to the feedback.

I want to start off by saying I have never left a negative review for any establishment on social…read moremedia or any other platform but I feel obligated to warn people of this business and their unethical practices. They will recommend procedures and then tell you that your insurance doesn't cover those services (which is untrue) When I visited this office for the first time 4 months ago I was very unhappy with my experience. I was told that my insurance did not cover 2 services that were recommended by the hygienist and when I questioned it because I was pretty positive they were covered I was told by the front desk staff that "insurance never covers these procedures". I declined the recommended services because I had a gut feeling I was being told wrong information. When I got home I reviewed my insurance policy to confirm those services were covered 100% I called later that day and spoke to Josline (the office manager) I was told that she would look into it and get back to me. She called me back shortly after and apologized and said her staff has certain protocols which were not followed and she takes full responsibility and continued to apologize. I said it was my first time as patient there and I was very disappointed.Josline then said (on our phone call) please come back and you can get your 2 services and as an apology I will not bill the 2nd service (fluoride treatment ) to your insurance and it will be free of charge. I was hesitant to come back but Josline sent me a quick text message the next morning again apologizing and saying she's very sorry and please let her know when I'm ready to schedule to come back. I thought the apology was genuine and the kind gesture to comp the fluoride treatment so I decided I would give this office another chance. I explained that my schedule did not allow for an immediate appointment but next time I come in I will gladly take you up on your offer. Yesterday I was back for my 2nd appointment (a cleaning) and the hygienist recommended a fluoride treatment and then proceeded to tell me it wasn't covered under my insurance. After I pushed back (thinking to myself here we go again )it was looked into further and surprisingly it was then covered. When I checked out at the front desk and spoke to Josline about her saying she wouldn't bill it to my insurance ( I have an allowed amount each year for covered services and I didn't want it to go towards that) she had printed out a text message that she sent me the day after my last appointment 4 months ago as a follow up to her phone apology and because she didn't mention the free fluoride treatment in the follow up text she acted like she never said it and handed me the printed out text with her apology and just said it doesn't say it on the text so she wasn't going to honor it. I told her we spoke about it on the phone at length while she was asking me to come back and give them another chance but she was not interested in anything I had to say. I am disgusted by the behavior I received yesterday. We had a clear and concise conversation about how she planned to rectify the mistake via phone and because it wasnt on the short text message that she sent the day after our conversation she was not willing to honor it. Just to be clear you lost a new client and any potential referrals over $30 It is in no way for me about the small dollar amount but more about unethical billing and when I tried to give them a second chance they not only tried to bill me again for covered services but then doubled down on it by refusing to comp the service I was promised as they rudely handed me text messages which were about 1/4 of our communication about this matter. I don't know if you they were overwhelmed yesterday but the customer service I received was by far the worst I've received in all my years

I had a very unprofessional experience at this office. As the only dental assistant, my…read moreresponsibilities are in the back assisting with patient care, but I was told to handle front desk phone calls at the same time. When I expressed concerns about this, I was met with rudeness and disrespect rather than understanding. Afterward, even the doctor began treating me poorly. A dental office should operate with teamwork, respect, and professionalism, but unfortunately that was not the case here.

Dr. Glerum is an excellent dentist in the sense that she combines functionality with appearance. I…read morewas having gum recession, and my previous dentist told me that my recession was due to brushing my teeth too hard. Dr. Glerum helped me realize that it was from clenching my teeth, and then she provided the option to get crowns to stop the recession and avoid any bacteria from damaging my teeth. I am slowly paying off the crowns, which are the standard price. The next thing I will be doing is getting a nightguard, and beyond that I will be looking into getting grafs for cosmetic appearance of my gums. It's a slow process but Dr. Glerum's team is working with me in steps and helping me make this process of repairing my gums affordable.

Hands down, the Best Dentist I have been to. I've live in 5 different States and as many dentists…read more Dr G & her staff are so amazing., friendly & truly caring. Both myself & my Daughter have had Complete restorations be and couldn't be any Happier. Thank you for all you do.!!! ISA/SNA

I used to dread going to the dentist till I found this gem of a place called South Palm Dental…read more Dr. Franceschi is simply amazing. He checked up on me after my wisdom teeth were pulled. The entire staff is professional, courteous and remembers you every time you visit. I've been to several dentists and by far South Palm Dental had the most accommodating prices.

Dr Habad sold her business. RUN do not Walk . any major jobs get a second opinion. now i have…read moreserver doubts to its honesty after two major issues that would have required implants. past one was diagnosed by a dental hygienist Donna which was concurred by DR Franceschi. a big bridge & implants .would have cost $1000s & was not necessary as it turned out . latest Donna says i have a abyss. that's dangerous . the price of this was $7,980. my daughter a dentist lives far away saw the xray & said not to do anything yet. so i went to a local endodontist & another Dr DDS. both said no abyss .took a dozen x-rays & said my teeth are all good. NOW I QUESTION this practice ethics & honesty. so now I now longer use them.

Now Rovel Dental…read more Thank you hygienist Samantha for your great care of my fragile jaw (pending bilateral jaw joint replacement)... and restoring my smile while I wait to improve function of my jaw. Samantha did a great job cleaning my teeth given that my jaw only opens less than 5mm. Grateful Dr Romero was able to take over this amazing practice! Our interaction regarding my oral hygiene was good. Hoping when I get back in Feb, my jaw opens!!! The office is bright and welcoming! Staff are kind and helpful.

Had a really good experience at Rovel Dental from start to finish. The staff is friendly, the…read moreoffice is clean and modern, and everything felt pretty organized. Dr. Romero is very gentle and thorough, and actually takes the time to explain things without rushing. I used to hate dental visits, but this place definitely changed that. Would recommend if you're looking for a new dentist.