This was my first ( and last ) visit to Dr. Kalman's office.
Where to even begin..Upon arriving for my "scheduled" and then "re-scheduled" appointment ... by Dr. Kelman himself, the receptionist seemed immediately agitated after I introduced myself, that I had arrived 30 minutes later than what appeared to be a time she was looking at on her computer. When I explained it was changed by Dr. Kelman himself (calling me directly) to change it , she replied " I guess I'm always the last to know these things ....I guess"... insinuating that I had changed the appointment somehow and didn't tell her......All the while seeming "put off" and quite frankly, a little miserable in her demeanor.... mumbling under her breath. I know you all know what that looks and sounds like. I know....ugh.
I sat, and waited 35 minutes to be called I, for an appointment mind you, that I made for a very specific procedure with Dr. Kelman as I spoke directly with HIM in making the appointment.
So, that would lead one to believe that after you made an appointment and fully explained why ( specifically ) why you were being to referred by another dentist for that procedure and needed another dentist AND that you expressed all of this to Dr. Kelman himself in making the actual appointment BEFORE,.... you were good to go for that appointment and those procedures.
Well....NOT THE CASE. Once I was in the chair in this office the assistant asked about my pain, I told her I spoke with Dr. Kelman directly about the procedure that I was there for. She looked at me very strange and left the room.
Dr. Kelman entered not 2 minutes later acting very confused (not sure if that's his advanced age... not sure ) flustered and RUDE immediately upon entering, speaking from behind me the entire time on a stool, literally all the way behind me, in a demeaning tone and never stepping in front of me to greet me, introduce himself or welcome me.
He abruptly conveyed that he "DID NOT do that service" and that I misunderstood him and what I was there for. I was immediately shocked by his greeting and immediate nasty and disgruntled attitude.
I explained I indeed did not "misunderstand "and referenced our entire phone conversation and my sole purpose of coming to his specific office.
Dr. Kelman continued, even in a more belligerent tone the same as line as he did before and kept reiterating that I made the error, making me feel entirely uneasy, stressed, awkward and extremely uneasy ( as if I wasn't already going in for that kind of painful procedure that no one enjoys) with his qualifications, bedside manner and basic abilities to perform any type of procedure on me going forward....and quickly realized I would never want this man any wear near me doing any type of medical procedure...ever!
His behavior was COMPLTELY the CONTRARY to what any GOOD, CARING and COMPETENT dentist would do.
All Dr. Kelman had to do was simply speak to men normal ...IN FRONT OF ME, not behind me like some scared coward, and explain there was a miscommunication, apologize and see where we could go from there. A SIMPLE conversation....that's all. But obviously simple and normal is not how Dr. Kelman operates as SOP.
I proceeded to tell him at that point " I would not require any of his services" and attempted to get out of the chair. It was at that same point... and I am assuming he was a little miffed that a lowly patient was refusing his precious services that he aggressively reached across my neck as I was getting up and attempted to actually rip the dental clip and bib from my neck. I pulled away very quickly in astonishment and removed it myself, looked at him with distain and quickly left the room and that office... for good.
I write this all out because of the horrific and unprofessional behavior exhibited in that office and by specifically Dr. Kelman and staff. PLEASE, if you read this, KEEP looking for another dentist.
Ironically, as I read some of the other reviews, I don't seem to be the only one.... "Yelling at babies for crying and patients" .... Enough said. It looks Dr. Kelman seems to have lost something, or quite frankly, never had the key and basic components and qualities that make up a good caring dental practitioner....compassion, empathy, pertinence and kindness, all of which, Dr. Kelman sorely lacks. Maybe it's' time for Dr. Kelman to retire and leave the act of practicing the act of "professional dentistry" to exactly that.....professionals.
Good luck! I hope this helps. read more