The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

I was told over a year ago by one of their ex employees that they had been bought out by a…read moreconglomerate. I have found that this is not true. They put in a system in Lands End in 2016 and I am now getting them to replace the system. Ann Rowan

Chris came out at our request for a replacement HVAC system since we had been told by a previous…read morecompany that our current system was dead. He asked the right questions and assessed the old system. Upon his assessment he found that our current system was not dead Just needed some refrigerant and a new flame rod. After that, our system was back in working order for a nominal fee compared to replacement cost. We are beyond thankful we reached out to this company for help!! Thank you!!

Was given multiple options for a new unit; chose one and equipment was ordered / installed…read moreflawlessly. Josh and team were extremely professional and did a nice clean job including custom fit sheet metal outfitting the unit to the house. Would without hesitation continue to recommend Tidewater Pro Air for any and all HVAC needs!!

This company is awesome great customer service eager to please and very accommodating. Whenever you…read morehave a specific request they find away to serve your needs. Always professional with the greatest attitude of attention. The care given to servicing and maintenance couldn't be better. Everything is too expensive these days, they even have value at best at least that's what I've found. My service request times are always on point. I've even had after hours and they came right out!! Wonderful!! Thank you, my heating and cooling company of choice!!

Theses guys are the best they cleaned and check my a/ c unit replaced my inlet duct and it runs…read morebetter and quiet than before so much better than any of the other companies I use to use give these guys a try u be glad u did

I am so glad I waited on Silva to service my system they are prompt, professional, and get the job…read moredone right, they were in and out and explained to me what they actually doing, I highly recommend this company to anyone for their heating and servicing needs!

The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

1. When contacting by Phone.. a human answered! 2. A tech…read moreperson was out to our home to investigate the bad sound our gas pack heating system was making w/in hours of contacting for services. 3. w/in 24hrs, replaced the bad part... 4. The Service tech was nice and worked quickly to resolve/replace that bad part. 5. Communications were fantastic... text when coming out, text that the part was obtained and texted "Here to replace the part" 6. YES, we would recommend this Heating/AC Co. to our family and friends for sure.

I needed a new AC unit for my townhome, and after having a few companies inspect my old unit, the…read morebest option was to replace it. I chose to work with Terrance because he was eager to secure my business and promised to complete the job quickly. To be clear, Terrance does not perform the work himself--he contracts everything out. He even lowered the price slightly, which seemed like a good deal at first. However, when it came time to pay, he added "taxes," which brought the price right back to what it was before he offered the discount. There was also no clear scheduling process, no courtesy calls, and no text notifications before workers arrived. For example, one day I came home from work and minutes later someone rang my doorbell saying they were there to take measurements--without any prior notice. When the installation took place, I was at work and again received no call to let me know what time to expect them. After the unit was installed on July 11, I had to follow up myself to ensure I had all necessary paperwork for warranty purposes. The installers also left behind a large box from packaging and what appeared to be a part from my old unit. Since installation, I have been trying to reach Terrance about follow-up concerns. I have sent multiple texts with no response and only received a reply after I called and left a message--18 days later. Based on my experience, I cannot recommend Terrance. His business practices are extremely unprofessional, from poor communication to lack of customer follow-up. I strongly suggest looking elsewhere for a contractor who values professionalism and customer service.

I called this company when my AC broke down in the middle of a scorching July heatwave. Two…read moretechnicians arrived, and within five minutes, they told me I'd need to replace the entire HVAC system and gave me a price on the spot. I told them I wanted to get a second opinion and some additional quotes. Later, I discovered they had taken the power disconnect breaker with them and then blocked my number when I called to ask for its return. I ended up calling Smiley's Heating and Cooling, who saved the day. Turns out, the problem was simply a loose power line under the house. The first company had stolen my power disconnect, which I had to replace for $500. This company is nothing more than a group of con artists, more interested in selling a whole new system than actually fixing the issue. Avoid them at all costs.

Absolutely horrible experience! Shows up the first day, does not complete the job...missing parts…read more I take time off from work two days in a row, doesn't show up or call...I have to call for status. Installed the wrong part which could've killed me. In short, installed an outlet that created a condition that could have electrocuted me. Comes back to install the correct outlet, doesn't have all the parts. Comes back again, missing parts. I have to call him most of the time. Absolute train wreck. Don't do business with this company!!!!! If I could give a zero star...I would. BTW...my review is being nice.

From the owner: With a proud legacy spanning over 40 years, our family-owned HVAC and electrical business has…read morebecome a trusted partner for homeowners and businesses alike. Our commitment to excellence is backed by decades of hands-on experience and an unwavering dedication to the safety, comfort, and satisfaction of our community. We are fully licensed Generac specialists, expertly trained to install, maintain, and service Generac standby generators—providing reliable backup power solutions to keep your home or business running, no matter the weather. Our reputation for quality workmanship and thorough attention to detail extends to every facet of our work, whether we’re upgrading complex electrical panels, designing energy-efficient HVAC systems from the ground up, or troubleshooting challenging repair scenarios. Our team of highly skilled technicians is passionate about delivering cutting-edge solutions tailored to your unique requirements. We stay current with the latest technologies and industry standards to ensure each project is executed with precision, safety, and compliance. From rapid-response emergency repairs and preventative maintenance plans to large-scale system installations, we approach every job with professionalism and respect.

This guy overcharged us and was not truthful. I do not recommend. He said we needed a new remote…read morefor $800 but I bought one on Amazon for $20.

Parts availability was not good but that was not the contractor's fault. We are up and running nowread more

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more