Vaishali is an amazing person! From the very first day I started talking to her, she stayed by my…read moreside and supported me throughout the entire process. I'm truly grateful for all her help and support. Everything was absolutely amazing! For my son's wedding, I reserved more than 30 rooms for our guests, and everyone left with so many wonderful things to say. They were truly grateful for the hospitality and are already looking forward to coming back for my daughter's wedding!

I had an absolutely terrible time at this hotel! While the staff were friendly enough, the actual…read moreexperience was atrocious. Firstly, the entire place smelled extremely bad. The smell depended on where you were in the building, but it was always bad. Mildew and cigarette smoke could be smelt all over the place. The key cards didn't work at all, except for one side of one card if it was held at a certain angle for a specific amount of time. There were dubious red-orange stains on the towels. I even saw mold growing in one of the bathrooms, until I switched rooms. I will absolutely be staying away from this hotel. The faucet from my first room did not work, and the stopper for the drain in my second room was simply not there. I absolutely detested this stay. -1/10, would not recommend.

I stayed here the past 2 nights while on a business trip to Hartford. This Hilton Garden Inn is…read morelocated in Glastonbury and is one of the few Hilton hotels in the area that I haven't stayed at before. My first impressions on arrival were that the outside looked nice and that it had plenty of parking. However, the front faced a street without any parking, so the walk with my luggage was a bit further than I would have liked. Once you are inside, the lobby area is actually quite nice and modern, with a restaurant, a shop-type area, and plenty of other seating. There was also a pool and a gym that I caught a glimpse of but did not personally use. My room here was a single king with a sofa bed and it felt quite spacious. The bed itself was comfortable and the room had both a microwave and a fridge to use. The TV was of adequate size and had both live TV as well as the ability to log into Netflix and Disney+. Finally, the floor was a low-pile carpet that was surprisingly comfortable to walk on. My only complaints would be that the wheel on my desk chair was broken and that the walls were pretty thin. I could hear the full conversation between the gentleman next to me and his wife, as well as what he was watching on TV. Thank goodness for sound machines! The bottom line for me is that I would stay here again. While breakfast wasn't included in my stay here, at least I don't think it was, the hotel felt modern and my room was clean. The thin walls were definitely a downside, but overall I had a good stay.

The website acknowledges that this hotel is being renovated. It doesn't describe what that entails…read more It is VERY LOUD by 8:15 AM. No matter how loud you're imagining right now add 10 decibels. Shake your teeth and 'question your existence' loud. I asked at the front desk if this would happen on Saturday too (it's a Friday). I really appreciated the honesty when they said it would also be happening on Saturday. To be fair, the front desk assistant and Krystal the manager were delightful and helpful with checking out and when the renovation is completed the hotel is going to look great. Also shout out to Lauren who makes a great margarita. But until the renovation is complete, stay next door at the Homewood Suites (free breakfast and bigger rooms.

Dark, dank, dismal, depressing and dirty. Ugh!!! This place…read moreis so badly done! Had an uncharacteristically bad experience! More deets to follow...just DON'T! So we check in and the room smells horrid! Like stale cigarette smoke. We try another room and also smelly, so just stay in room one, and bring in air fresheners & deodorizers. It's also dirty, not kept up with broken bathroom shelving and dark/dingy. To make matters worse, desk help chases me out of breakfast room because I have a service animal?! What?!? She is small, totally quiet and very well trained. I am SO embarrassed!!! Policeman shows up and talks to the desk clerk. Worst residence Inn experience EVER- Ugh!! Just when you think it can't get worse...shower door was entirely broken off track when we came back late tonight. Also--no pillows at desk to make uncomfortable sofa bed for our teen son?! Please...worst residence inn EVER. Just DON'T STAY HERE

Our company headquarters is in Rocky Hill, so we've stayed here consistently several times per year…read moresince 2008. The staff is always friendly with the common areas always very nice, however, room experience varies widely here. You definitely do not want a room that is on the South side facing outwards towards West Street or towards the I-91 exit. There is tremendous road noise all night long making it hard to get a good night's sleep. If you have a room that's facing the interior courtyard or the North side, you can rest quite peacefully. If you're unfortunate enough to get one of their disabled/accessible rooms, often those are not as well maintained, have broken items such as curtains (see photo), and fixtures are uncomfortably sized for a taller person. They should better maintain them and limit these rooms for people that actually need them. Overall, we still rate the property with 4 stars because barring the location/type of room mentioned, the rest of the hotel is quite nice. We're basing this on 17 years of stays here. We regularly choose Residence Inn when traveling for business and have stayed in several in nearly every state (we are Marriott Lifetime Titanium Elite Members). This hotel is predominantly a good to great stay. There are comments about it being dated decor, which we think is less about this location and more about the Residence Inn brand as a whole. We find this consistent and nicer than most we've stayed in within the brand. Our only reason for 4 vs. 5 stars is the noisy South side and that over the years we've been given one of these accessible rooms despite being listed on our profile that we do not want one.

A hidden treasure! This Inn was a great half-way point between NYC and Boston to meet my dear…read morefriend for an overdue catch up. It was the most relaxing 24 hours I've had in more than a year. Lots of places to walk including restaurants & shops. The owners recently installed a large pool that is secluded, comfortable and surrounded by nature. The owners, Pat & Wayne pay close attention to detail including large very clean rooms all with comfy king beds, beautiful linens, a fireplace and spa-like showers. A common kitchenette as well as in room refrigerators was also a bonus. The decor is fun and whimsical with lots of original art and creative nooks created by Pat who is an artist. Breakfast was delicious- You won't be disappointed. I also learned they host artist retreats. I cannot wait to return!

I was in town for business, so I stayed here for one night, on a Wednesday, which is obviously not…read morean in-demand time. Have you ever been the only guest at a bed and breakfast?-- it's a little awkward. However, the inn is just beautiful. My room (room 3) was large and luxurious, with a door to the balcony outdoors. It is all immaculately clean, and the bed was super soft. The owners did their best to be unobtrusive. I didn't eat breakfast with them, so I can't comment on the food. There's a coffee maker in the room as well as in the common area. I adored that I could walk out the door and be so close to the coffee shops, stores, etc in Glastonbury. I ate supper at Plan B burger bar, because it's a five minute walk. I would absolutely return here next time I need to stay in town.

We were looking for an inexpensive room on our way to New Hampshire, and we got what we paid for…read more The bed was comfortable and the price was right. There was no soap in the room, so we had to ask for it at the desk. One small bath towel for two people. The shower was adequate. The fan kept coming on and going off, and was hard to control. Furniture was rather worn out. The breakfast was laughable -- crappy breakfast sausage and egg circles; rolls with holes (not real bagels); waffle machine with cups too small to make a real waffle. My wife the coffee drinker said the coffee was bad, and there were only a few decaf Lipton tea bags for me the tea drinker. I asked for tea bags with caffeine a but apparently those were not available. Funny sign in the breakfast room-- do not take breakfast food out of the room. I thought to myself -- what food?

Place is awful. Do yourself a favor and stay literally anywhere else unless you want to see…read morehomeless people sleeping in the lots. The elevator doesn't work and the stairwell to get down to the floor is locked so I have to go all the way back up and around and had to go down and up and down again. the bed smelled like a bathroom. I could hear everything. Walls are paper thin. Rooms are old and dirty. As soon as I arrived at the hotel, I saw a crack pipe out front of the front door. Don't believe me just look at the picture.

The food is so good and the room service is great they provide snacks and food to u if hungry and…read morethey have a station for medicine if ur hurt. Also a computer station

This Holiday Inn is centrally located to a lot of restaurants and shops and is just a ten minute…read moredrive to Hartford. We received excellent customer service from the front desk staff. Checking in and out was a breeze. The hotel itself is updated and clean. We were very happy with our room. It was spacious and the bed was extremely comfy! They also serve continental breakfast daily from 6-9:30am. Overall we had a great stay and would be happy to stay here again!

Tom runs a first-class operation, with gourmet breakfasts and attentive service. His beautiful…read morehome is right on Main Street, but it's not a terribly busy street, so road noise was not an issue. Historic Old Wethersfield is outside the front door, and several restaurants are very close by. No in-room TV, but super water pressure in the shower! Easy parking in back.

Chester Bulkley House This is a wonderful old house. Tom has…read moredone an amazing job furnishing and decorating it to make you feel like your are visit family in the early 1900's if not earlier. Our room was clean and very comfortable. So quaint. No TV in the room, but there is an old CRT in the sitting room with cable and lots of DVD options. You probably won't want to spend time watching TV anyway as there are many historical things to see in Wethersfield. Also many great eating options within walking distance. Thanks Tom for your hospitality. Sorry we didn't get up early enough for breakfast. We're sure it would have been delicious.

The hotel lobby is very nice. It was remodeled a few years ago and it still looks good…read more The rooms on the other hand, haven't been updated in 20 years. Paint is chipping, wallpaper is peeling, tile and tub are outdated, USB ports are old, safe did not close, etc. The front desk staff were very pleasant and accommodating. I've struggled with finding a decent Bonvoy hotel in the Capital Area. My search continues.

Nice hotel but dated. They definitely need to do an upgrade to the hotel. Stayed here 2 weekends in…read morea row one for business the other for a wedding. The staff is very nice and the breakfast is very good. Just the hotel needs an upgrade.

The Delamar is one of the nicest hotels I've ever stayed at. Upon arrival, the front desk staff…read morewere so nice and welcoming. I was greeted with prosecco! YAY! I was staying one night for business and I honestly wish it had been more to use the onsite spa. My room was very spacious, clean and the bar was stocked. The area was VERY walkable. I walked to dinner and it was lovely. They do have valet parking onsite that is complimentary. The price of this hotel was extremely reasonable. I will 100% be staying here again when in West Hartford.

I've stayed at a lot of 5-star hotels but the Delamar outperforms them all. Perfect room -…read morevariation tailored to this location and consistent with the brand. Room is the best design and has everything you might need - they leave you wanting for nothing. Service is above 5-star. Free breakfast is no joke. On site flower shop so convenient. Extra Bonus points for comic book / pulp magazine art on the wall.