Buyer BEWARE!!!!! I…read morepurchase a 2018 Jeep Grand Cherokee, Limited with a V6 from them on 10/24/2025 which had 76,601 miles on it. They were so nice during the sale. When I got home, they hadn't completed my Massachusetts registration and the grace period for transferring the plate was almost expired. I found out the RMV rejected the initial title application because they calculated the sales tax wrongly. They attempted to charge me the higher Connecticut rate. Also, I found out they double charged me for several of the state fees. They claimed I needed to give them a separate charge for title and registration fees because they never included that in the sale for Massachusetts purchasers, but they WERE also listed on the bill of sale. In further review of the contract I noticed they charged me 199.00 for a "VIN Etch" service but I never asked for that nor did they physically etch the vehicle anywhere. I did some research and the service is desirable in high crime areas, but I also found out that Connecticut law requires them to PHYSICALLY etch the car if they charge for it. They claimed it was a VIRTUAL etch registration to make it easier for law enforcement to identify the car if it was stolen. I told them this was bogus. Even auto zone or other parts stores can identify the vehicle from VIN or License plate so surely law enforcement can find out the owner quickly. I told them they were breaking the law and after several phone calls and some hostile treatment they eventually agreed to refund that fee. They actually accused me of being hostile because I challenged the charge. They told me it is their standard practice so they scam everyone with this charge and make thousands of dollars a month doing it. About a week after buying the car, it immediately started throwing a P304 Code for cylinder 4 misfire and an auto start/stop error frequently which may be caused by the misfire. It turns out it had a bad ignition coil which explained the slight shudder when the engine started. After replacing the coil and all the plugs at a cost of about 57.00 for the coil and 82.00 for the plugs the code disappeared and the engine starts smoothly. You could see the number 4 plug was wetter compared to the other plugs. They likely knew about this issue and kept clearing the code so a customer wouldn't detect it on a test drive. While completing the paperwork, they told me they would take the car out back and service it. I assumed that meant top off fluids, do an oil change and other things that are customary when purchasing a used car from a reputable dealer. While getting ready to replace the coil and plugs on 4/17/2026 I noticed the anti-freeze was low and when checking the oil, it was just below the safe zone and looked black and sludgy. I have only put 2160 miles on this Jeep since I bought it because it is my secondary vehicle. I drive a Tesla daily. It would not use that much oil, nor would it look that bad. I had a 2012 Jeep with a V6 that had 260,000 miles on it that I sold in 2024 when buying the Tesla and it never used oil and never looked that black and sludgy. These guys never serviced the car and if I had driven it waiting for the mileage sensor to indicate the vehicle needed servicing, it could have seriously damaged the engine. Stay away from these guys or make sure you review your sales contract in detail and check to ensure they actually service the vehicle. I'm very upset with the after-the-sales experience, and I think they are fraudulent in their charges to customers.

STAY AWAY FROM HERE!!…read more Walked into the dealership in December and immediately felt welcomed. After test driving my dream car, everything felt good and did my own inspection of possible issues. Nothing major (or so I thought). Bought the car that same day and literally starting to go to crap weeks later. Called the dealership and Spoke to Tony(the owner) and said that it was impossible, they did their own inspection of the car! I began to tell him that, the fuel pump failed won't start, the backup camera failed, the whole radiator cooling system was mounted incorrectly and was freely moving around causing damage to the AC compressor and serpentine belt, the rear differential had metal shavings in the diff fluid, and to top it off, the parking sensors weren't even the correct ones that belonged on the car! So no backup sensors! OVER $6,000 WORTH OF PARTS AND LABOR!! I towed the car in and said that he'll take care of it was covered under there 3 month warranty. After 9 days of waiting the car is ready to be picked up. They only fixed the fuel pump and pushed everything else to the side. I told Sims that the other stuff wasn't fixed and said that Tony didn't tell him about it. So I tried getting ahold of Tony ask why wasn't the things fixed as discussed and he would duck my phone calls or either be out and would call me back. Never called back. So Now I'm stuck with all the headaches. They may have nice cars but anyone can polish a turd. Avoid them like the plague.

We test drive a few cars on our own. Found one we liked. But trying to own one proved difficult,…read moreseeing that I wanted to finance!! After test driving we spoke with Mike & told him which car we selected. He asks "I take it you're paying cash?" I told him "no some down & financing the rest" he proceeds to tell me they don't do that there! Yet they have a finance calculator on their website!! Agggh! What's the purpose of that? After a bit he does say down the street AAA finances & ask me what's my credit like. Well I have very good credit but at this point I don't want anything to do with this place. I drove an hour to this place to learn that my money's not green here.!!

So if I could put 0 stars I WOULD. This place is the biggest scam ever. They sell cars with…read moreproblems, first off I bought a 2013 Honda Civic recently and on the same day I went to put gas because they didn't fill my tank gave it to me almost empty. So had to do that, and come to find out that while I was pumping the gas the gas was leaking and wetting the whole floor as I was pumping. I left the gas station and parked to see and saw a massive leak coming from the gas tank area underneath my car. I called and spoke with Dave he said to bring it in and they took care of that issue when I put them under pressure and demanded that they took care of it due to the fact that it was a safety hazard. So then he gave me a loaner blah blah blah. Fixed it the same day. I drove it off and then about a 2 weeks after buying the car cash, the unthinkable happens, driving from the beach the car in the middle of the road just shuts off and starts smoking up. Won't respond and it wasn't the battery AAA checked it and said it's engine issue, brought it to my local mechanic and was told that the dealer half assed a lot of the issues on the car. Said that they pretty much let a beginner take care of it. Which most of the mechanics there are not certified or have experience with fixing cars. So fixing that with my mechanic and NOW hopefully there won't be anymore issues. I won't buy again from this place, due to the fact that they don't care about their customers. They just care about the money and not the overall safety of their customers. Shitty place. Like I said, if I could give them no stars I would.

Avoid this dealership! They sold me a 2008 Lexus RX400H with 60k miles for 16k dollars, the man…read moretalked me out of buying the warranty stating his daughter drove a Toyota Highlander a very similar car and it's a great car. Well not even 5 years after this purchase my hybrid battery is dead because of water from the rain, the Lexus dealership took apart the car to find that this dealership sealed the water break with silicone they patched this car up and sold it to me. My mechanic never saw this because it was inside the trunk of my car. These people are criminal! I will never buy another car from a used car dealership again.

I bought a 2013 Range Rover Sport from Wael at Yara Motors in May 2023. I have driven about 3,500…read moremiles since then, and have waited to post a review, to ensure that any problems had time to present themselves. I can happily say that the car has performed admirably in that time (no small feat, given the notorious unreliability of JLR products). I can confidently say that I bought a gem. I live in MD and found the car online. I've bought used cars at a distance before (sometimes sight unseen), and as a car enthusiast I'm used to traveling when the right one pops up. This one matched the model/color/spec I wanted so, despite it being in CT, I reached out to Yara Motors and explained that I was interested. Initially, when I explained over the phone that I wasn't local, Wael - the owner of the dealership - was a little hesitant. Perhaps he's had poor experiences with out-of-state customers in the past. I understand. People are flaky. Nonetheless, I persevered, and he seemed reassured when I booked a flight to CT for two days later. I arrived to find a small, independent dealership stocked with used, low mileage luxury cars (Audi, BMW, Mercedes etc.) that appeared to be in nice condition. I spent an hour looking over the Rover myself, during which time I hooked it up to my OBD scanner to check for error codes (there were none) and chatted with Wael and his mechanic about the car's history. They were friendly and welcoming. The front suspension bushings had been replaced in preparation for the sale (they wear quickly on these heavy cars) and an alignment had been performed. The alloy wheels had more curb rash than I expected and the front tires, while within legal limits, were worn unevenly (likely as a result of the car being driven by its previous owner on worn suspension bushings). But otherwise the car was in mint condition. Even the original window sticker was still in the car along with the factory toolkit, manuals, and all-weather floor mats. Wael would not accept a lower amount for the car but, in his defense, he had priced it fairly already. I bought it on the spot, with Wael kindly driving me to the bank to collect the money order. My drive home was enjoyable and uneventful, and the car sailed through an MD state inspection right away. When I took it to my local Jag-LR indie mechanic for a lookover, he confirmed that I'd bought an excellent example. Since then, I've changed the oil and tires, obtained and programed a second remote key fob, and bought an additional set of wheels with winter tires. After my first oil change, I sent the used oil to Blackstone Labs for analysis. The report confirms that the engine is wearing in nicely, and all the readings are in spec. I'm very satisfied with my purchase and would definitely buy another car from Yara Motors again. Thanks Wael!

We drove all the way from New York to Empire Auto Wholesalers because they had the exact car we…read morewanted. The entire process was awesome and the customer service treated us fairly and like family. Im happy with the purchase we made and we would easily come back again for another car when the time comes.

Can't believe I didn't go to them first! I was treated with so much love from the second I walked…read morein. I was turned down at so many other dealers but Empire was able to get me into a beautiful car that I can afford! I highly recommend them. I couldn't have felt better about such a large purchase!

Bought a BMW on 7/23, Radshid and his brother were very honest about the vehicle. They answered all…read moremy questions and took care of any issues I had. Would definitely buy from them again. ALcia J

From the owner: specialize in used cars and trucks , work with all kind of credit , read more

On Friday, 4/26, I had serious car problems on I-84, far from home. My roadside assistance company…read moresent Greg from Center Motors Inc to tow my car, and pick me up. Not only was he kind and courteous, but he even went the extra mile to drop me off at a hotel I was able to make a last minute reservation at. The next morning, he even towed my car to Volkswagen, free of charge. A+ service! Thanks!

Top notch service, didn't waste my time. Very happy with the experience. Would do business with…read morethem again.

Buying my first car was made easy and hassle-free with the help of Hertz!…read more I went in with a car in mind, and was able to test drive it right away. The salesman who helped me, Tony, was extremely personable and explained everything to me before I committed to the purchase. He was understanding and patient, and was able to provide me with an affordable and reliable vehicle. The vehicle I purchased, a Toyota Yaris, is in excellent condition and I could not be happier. I highly recommend Hertz if you are looking for a gently used car at an affordable rate.

Do NOT waste your time and try buying anything here until they fire their current manager. He is…read moreincompetent and/or lazy. I have never had this much difficulty spending my money! Go to another Hertz store if you see the car you want there. Seriously, it will be easier to have it shipped elsewhere and work with competent humans. Our sales person was overworked and clearly exhausted but a nice guy. This was the only + aspect of the buying experience. Seriously, go elsewhere!

I Purchased The 2019 Toyota RAV4 XLE June 2022. My sales person was Kevin Hill, Kevin and Terrence…read morethe branch manager were very attentive during the whole process, extremely patient and helpful. Kevin made my car purchasing process extremely stress free because they took care of all the work and walked me through the whole process with complete honesty and transparency. When my car was having a few minor issues they even rented a car for me during the brief hiatus until I got my car back. I highly recommend them for they are definitely 100% Haggle/hassle-free but extremely worth it especially if you have a trade-in! The entire staff of men and women there are very friendly. They are the best I've ever experienced. Amazing customer service! Buying a car from Enterprise Car Sales in East Hartford, CT is not a stressful experience at all! I highly recommend them, they will put you in the car you want "Haggle & Hassle-free"! When you call or go to the location, ask for Kevin Hill and if he's not available they will connect you with someone great. you won't regret it!

Horrible experience. IF MUST USE A DIFFERENT LOCATION. Manager hung up in my face And no one wanted…read moreto help me While i was in the middle of the road.

Dan and his crew did a great job on my car. had a problem with my coolant system. They were ready…read morefor me when I got there. Very courteous, very fair and I trust them. Well done Dans Auto!

I was looking for a used car for my college daughter and we found a great fit at Dan's. We worked…read morewith Brian (son of Dan in this family business), who after having been to so many other dealerships, was like a breath of fresh air. Brian was very open and honest and clearly wanted to help us make the right choice. Everything he said would be done to the vehicle before we picked it up, was completed. We had a small issue after purchase (no fault of theirs) that true to his word, was taken care of for us. I highly recommend checking these guys out if you are in the car market. We are extremely satisfied customers :)