I went to ATI several years ago and it was FABULOUS. But after having PT at this location, I'll never use ATI for my PT needs again. The first day I had someone by my side the entire time. She was very kind and knowledgeable. The next 8 times? I had maybe 15 minutes attention the entire hour I was here, except an occasional "Did you do this exercise? Did you do that exercise? What about this one?" If you stayed with me the entire time of my PT session, you would KNOW what I did. Too many clients being shoved into a small time frame, and not enough PTs to go around. The last day I was there, the staff allowed someone from off the street walk back to the PT area, and answered all of his misplaced questions. "Is this a gym? What is physical therapy? How can I get physical therapy? How can I become a physical therapist?" The guy was eating a banana and walking all over the PT area, staying for at least 15 minutes, left and then came back again asking more questions. To add insult to injury, when I filled out a survey on my experience I got a phone call. I thought, "wow, this is great - they read and care about feedback!" NO. It was a phone call to cover their *ss. "We've determined that we provided all services for the amount you paid." I NEVER MENTIONED THAT on my survery. "We've talked to the management about the incident with the non-client in the PT area and determined it was safe." WHATEVER. NEVER, EVER going back to this location. read more