Tried to call for an appointment and the person answering the phone just said 'how can I help you?'…read moreI asked if it was Pain west and she said, 'yeah'. and silence. This made me feel like I reached a sketchy number and I asked if I missed her saying 'Pain west'. she said 'how can I help you'? and I disconnected. I have no idea if I even reached the clinic and if so, she was insanely rude. Customer service is everything.

Made an appointment to get epidural and found out they have no doctor who gives an epidural. Lots…read moreof wasted time driving 50 miles to get there, to say nothing of the time I wasted. Should have been told that when I made appointment. Front desk employee very nice but uninformed about who actually works there. I believe she should have told me no doctor who gives epidurals.

Great practice. It always feels like I am the most important person in the world when I walk in the…read moredoors. Also, my pain while bicycling long distance has been resolved and I al leading a much healthier life!! Thanks Dr. Gabe, Dr. Stephanie and your outstanding staff.

Not impressed at all. We met these people at the Sarpy County fair a few weeks ago and signed up…read morefor a low cost consultation, which turned into "we have to take xrays". I am not a fan of x-rays and was assured that they are "safe". Then the crash were taken while I had my old work boots on (more to follow on that). After telling my wife that her spine is all outnof alignment because of an injury that occurred 30 years ago, which they determined with running a wheel up her spine, they told me that my old injury is causing e issues as well, even though they wheel thing (hooked to a computer) showed nothing in that region. Upon my questioning that, I was advised that it's an old injury (9 years ago) and wouldn't show up anymore..... hmmm very contradicting to their previous statement about my wife's injury. This was followed up by come back next week to look at your x-rays. We come back and were told to sit in a group presentation setting with a pushy sales pitch why they are the best and all the money we spend here will help.us with our deductible so our other doctors visits could almost be free, all this while telling us if we get "aligned" here for the rest of our lives we wouldn't need other doctors except for emergencies.... weird again right?!? Then finally into a private room to meet with the owner who shows us the x-rays and says our hips are not even - did I mention above that our feet weren't even on the ground and we both as mentioned above weren't wearing good shoes/boots, so of course there's a good chance our hips may not look straight if our feet weren't evenly on the ground. Next was another sales pitch of just spend over $5,000 in the next 12 months with us and we will see.what we can do but can't guarantee any results as your bodies have old injuries and may not take the treatment. Let's not forget here comes the family discount of $800 and another $300 off if we pay up front... Finally came the final push I was waiting for, as a salesman of 20 years. "Is the money a problem on your decision to move forward?" SERIOUSLY!!!! You have no idea of my finances and the fact if I can pay 3 years of "alignments " or need to pay by the week is none of your concern after meeting me for 15 minutes and only caring about getting paid instead of focusing on your treatment plan. This was followed up with pushing us into our first "alignment" for another 5 minutes. As if I wasn't on the fence once we hit the constant contradictions and group sales presentation! This is a definite NO for me as I felt like a dollar sign to them and not at all concerned about "healing "my body. We will gladly find a chiropractor that cares about the craft and not just hearing the cash register ring...

What an awesome group of rehab professionals!!! Everyone at Horizon is kind, compassionate, AND…read morehighly skilled and knowledgeable. I went to them having had MS for over 25 years and a recent total hip replacement. Mandy's expertise in both areas (neurological disorders and orthopedic rehabilitation) inspired total confidence in me and is largely responsible for me successfully walking today. I truly cannot thank Mandy and everyone at Horizon enough. They really help change lives for the better every day. And it is not just because they are friendly and engaging people (which they are), but because they also push each one of their clients to work their hardest and to get better as soon as possible. God bless them.

Jake Castello is one of a kind. We appreciate his work. Very Friendly Staff at all locations. Great…read morefacility with top of the line machines. Flexible hours and locations, very affordable. I love bringing my clients to Horizon Physical Therapy.

I recently visited Athletico Physical Therapy for a strength test required for a new job, and the…read moreexperience was disappointing from start to finish. I arrived 10 minutes early, completed my paperwork, and asked to use the restroom while I waited. When I came back out, a staff member briefly pointed me toward a chair without any real greeting or introduction. Before I even had a chance to take my jacket off or get situated, I was immediately asked questions and told to start flexibility stretches. The whole interaction felt rushed and impersonal. During the strength portion, I was instructed to lift weights on a shelf 10 times; halfway through I lost count and simply asked how many I had left, but instead of answering, I was just directed to the next station with a "K, next over here" attitude. At the end, I was told "K, we're done" and the staff member just walked away without any explanation of how I did, what to expect next, or even a simple thank you. Overall, I didn't feel welcomed, acknowledged, or respected. The whole visit felt like they just wanted to get it over with as quickly as possible. A little courtesy and basic manners would have gone a long way in making this experience more professional and humane. Didn't get her name nor do I care, just wanted to share my unfortunate experience...

After a recent injury, I was referred to Excel Physical Therapy. Overall it's been a positive…read moreexperience. It's a pretty small staff, I think there are 8 therapists all together, some assistants, and the office personnel. After a few sessions they get to know you by name. I work with Marta, who is a very experienced, knowledgable, and positive therapist. She's not a drill sargeant, but she'll definitely push you to keep up the pace and to do your exercises at home. Exactly what you'd want from a physical therapist. The equipment could be updated a little...most things look well-used and some outdated. But they get the job done. I recommend overestimating how long your appointment will take. If it's a busy day you will likely not start on time, which can be tough if you only allotted a certain amount of time.

Like the name says, this business provides cryotherapy. Cold applied to the body. It's useful for…read moreseveral purposes. Contact them to see if they can help you. They've helped both me and my wife. Very useful. Not a long term use for us, but some do such. The quality of care is good enough to warrant that. Parking is easy. Location is easy to find. Staff is cool. If needed again, we'll be back.

Started coming to West Omaha fire therapy in 2021 after discovering them on Groupon. Figured why…read morenot give it a shot. Have to say I have been thrilled with the experience. Not a fan of the sauna, but absolutely love the cryotherapy, red light therapy, and hyperbaric chamber The staff is amazing (Janet, you rock!) and the owner Matt is extremely personable and customer focused. If you haven't already, check them out. You will probably get hooked.

After an ungraceful tumble on Tuesday (graceful is overrated anyway), I found myself at Ortho…read moreNebraska Oakview on Thursday for a follow-up. I checked in online, had barely warmed the seat in the waiting room when I was called back--talk about efficiency! From start to finish, I felt seen, heard, and genuinely cared for. Sally, the PA, was warm and thorough. She explained my break and the treatment options in a way that made everything feel a little less intimidating. Then Dr. Bruggeman came in with that same mix of professionalism and kindness, and together they quickly determined surgery was needed. Here's the kicker: they scheduled my surgery that same day! I had to juggle a few things at work, but honestly, I was just so grateful to get the process started and my wrist on the mend. This wasn't my first rodeo with Ortho Nebraska (shoutout to my other wrist and a few stubborn shoulders), and once again, they proved why I'll keep coming back...I just really hope I don't have to for a while. Thanks, Ortho Nebraska, for always handling my clumsy adventures with care, speed, and a whole lot of heart!

Top orthopedic surgeons and care!…read more This is my second go-around with full knee replacement surgery, the first was in 2009. I can't say enough about OrthoNE and their level of care. My surgeon, Dr. Sayfe Jassim, has this whole process down to an art form, from pre-surgery to using robotics and a minimally invasive procedure to a post-operative medication and physical therapy plan that is well planned and requires me to participate. I can't recommend this facility and team highly enough.

I went here for a pre employment DOT physical. Different places conduct these differently. Some…read morerealize that people are trying to make a living and some are just wanna be hard-asses. Louis was awesome. Although he didn't do anything unethical to pass me, he allowed me extra time to get my blood pressure down. And it was lowered significantly by the time we took the last reading. He's very personable too, which helped me feel relaxed.

Their staff got me right in and everyone was very friendly…read more The chiropractor was super helpful. I would definitely recommend them!! (I went to the south Omaha location)

Dr. Koca and his whole team are amazing. As a chronic migraine sufferer for years and having hip…read morepain after my two pregnancies, Dr. Koca relieved my pain. But my husband is the true success story! He is no shoulder pain free. Dr. Koca and the doctors in his practice are the only chiropractic providers we will go to.

I have been seeing Koca Chiropractic for many years and from the friendly office staff to the…read moredoctors, you couldn't ask for a better place to get your treatment. I am fortunate to be able to visit once a month for maintenance but if I have a migraine come up, they get me in and it's gone fast!