This is such an amazing PT clinic and everyone here is truly absolutely wonderful and welcoming…read more All of the PTs are super knowledgeable and non judgmental. They're the absolute best and super supportive!! I feel significantly better in just a few weeks worth of appointments!!

I would like to provide more context for those searching for a pelvic floor PT that might relate to…read moremy post. I was a patient here for around 18 months and saw 2 different providers, both of which failed to demonstrate trauma informed practice. After thousands of dollars spent, I would like you to learn from my experience. Dr. Caroline recommended a book for further information. I was told each chapter started with a story, and before purchasing, I wanted to know if there was a trigger warning as I could not handle any content related to sexual violence or a traumatizing pap smear. Even after repeatedly discussing what trigger warnings are and why they are so valuable, Dr. Caroline did not investigate the book for such warnings. I mentioned this to Dr. Lauryn later, but she had stated that she would not advise on or investigate reference material trigger warnings for future patients. Her reasons are unknown to me but researching those would be invaluable to patients like me and contribute to trauma-informed practice. Before one session my partner and I were rear-ended on our way to the clinic. Dr. Caroline did not account for this going into or check in with me during the appointment, resulting in me experiencing a pain level that was much greater than what we had agreed to. My partner was there with me and on our way home stated: "Dr. Caroline was different today, should I have said something? She was really pressuring you." It is important to recognize the ways trauma history and current mental state can impair communication. This, along with the power imbalance within the appointment, can easily lead to harm if providers are not trauma informed. Dr. Caroline and I set up a communication plan afterwards, but she was inconsistent in following through on it. Furthermore, Dr. Caroline, encouraged disassociation between my mind and body to complete hands-on homework assignments. This setback my progress and I spent several sessions with Dr. Lauryn trying to overcome this ill-informed treatment plan. After I switched to Dr. Lauryn, a clear indicator that this too was not a good fit was when she did not respect my "no" during a conversation. That stuck with me because if she can't respect my "no" during a conversation, how can I expect her to respect my "no" during a hands-on situation. My goal for my final conversation with Dr. Lauryn was to get reassurance that no one else will have the same negative experiences I have had. I did not get this reassurance and, unfortunately, that is why I am posting this. Dr. Caroline and Dr, Lauryn, I mean no ill-intent. You just have a lot more trauma informed education needed to call yourselves trauma informed. One resource I highly recommend is the School of Consent.

This business employs a woman named Mary who works in their billing department and she is prejudice…read moreagainst title 19 patients. I went there for many months because I had two separate dr scripts to work on my knee and ankle, and this company got a lot of money out of my insurance, however, my co payment in total , totaled 15dollars. They added on interest to this amount , which is illegal for dr. bills and I get harassed via phone messages, atleast twice per week for a year now by this Mary. I have gotten so much harassing mail regarding this from this Mary lady, that the stamps alone she used could have come up to this coveted 20dollars she is harassing me about. I was going to go back there because of an upcoming surgery and needed PT follow up and was going to give the 15dollars that I owe them, but this Mary keeps on harassing me, saying she will take me to collections every time. On the phone, and in the letters, she threatens to take me to collections for 15dollars and then the added interest she added on. My Physical therapist I had was good, its just it is unacceptable to harass a former patient via mail and phone atleast 75 times now in total over the year, over such a little amount.

My son has been coming here for 2 months for physical therapy. He has autism and low muscle tone…read more In two months he has learned how to ride a tricycle, a pedalo, play on playground equipment, and just today he hopped on his balance bike and could ride it after it sat collecting dust for 2 years. I used to cry thinking he would never be able to do these things, never ride a bike like the other kids- he's doing it now thanks to Miss Donna!!! Love New Berlin Therapies.

I wrote this review in September of 2025, at the request of Pam at the Milwaukee Rehabilitation…read moreHospital. I had shared with her how pleased my mom and I were with the care my mom received. I then updated it in January, as I feel it's completely dishonest to write a review and not share both good and bad. There seemed to be a bit of confusion as to who was involved in writing it. It is written solely by me, and is based on my experience dealing with this facility. I am reposting with this clarification. My mom completed a stay at this facility in September 2025. There was nothing but positive things we can say about the employees and the rehabilitation hospital itself. Literally everyone we dealt with, from the front receptionist to security, to nurses, therapists, etc. were fantastic. A nurse named Whittany was especially helpful in speaking with the doctor about a concern, and calling me to follow up. Edit to review in January 2026 My mom had ended up back in the hospital, and needed rehab. She was accepted again at the Milwaukee Rehab Hospital, I was contacted by them, and everything was all set. A couple days later the hospital social worker told me the rehab place had withdrawn the spot, and gave no explanation. I never heard a word from the rehab hospital. I should add in here I left a VM for the contact person I had dealt with, letting her know how disappointed I was in the handling of this. I believe she was out of the office, but I never received any call once she returned, or follow up from anyone else. I left that out of the first review because I was simply trying to explain the lack of communication without going into detail. Thankfully my mom went elsewhere and received excellent care, but this completely changed my view of this facility. I hope the people in charge at any rehab place put themselves in the families' place and understand what it's like to go from placement to denial with no contact and no explanation. It would definitely change the impact made if information was given. If anyone from the Rehab Hospital wishes to contact me, my number is on file.

Therapist was great. RN's and CNS's for the most part professional. Lacks a phlebotomist for their…read morelab.

Dr. Carole Vetter surgically repaired a torn meniscus in my left knee. Her skill as a surgeon and…read moredoctor is off the charts. She is direct in her answers to your questions and her instructions for personal care, a trait that I like. I literally walked out of the hospital with no pain the day of my surgery, and very little as I started to heal. I am back doing the things I love to do, hiking, biking and will be refereeing basketball come winter. If you want a highly skilled surgeon, a diamond cutter instead of a meat butcher, trust your surgical care to Dr. Vetter. I am eternally grateful for her skill as a surgeon and her caring disposition as a doctor.

Complete lack of compassion! If you're going to treat your patients like garbage you shouldn't be…read morein the medical business. I won't bore you with the details, but the way I was treated is nothing less than appalling.

One of my injuries was a fractured clavicle. After weeks in a splint, my shoulder joint needed…read moretherapy to increase movement. Stephanie helped with some very necessary passive movements of my shoulder. It was intense but felt much better when I left my sessions. She was knowledgeable, pleasant and easy to work with. I now have just about normal shoulder function and am working on my daily exercises that she provided me with. I was overwhelmed with trying to make a choice of where to go for therapy. This was a good choice. The "office" employees are very pleasant too.

On September 12th I had an evaluation with Craig it was awesome Craig explain things to me I would…read morerecommend him to anyone I can't think of the words to say how much of a positive experience was with him thank you and thank you Craig

Came all the way from Pennsylvania to visit therapist Diane Ping here at my sister's behest. I'm so…read morevery glad I did! After only two dry needling sessions my foot, knee, and leg pain has been reduced considerably! I think Diane has a special gift! I had no problems getting an appointment and the office staff was very friendly, efficient, and respectful. The premises are very clean and comfortable. Everyone is caring. If I cannot find something comparable near my home, I will fly out again to be treated here. I highly recommend!

Nicole at Freedom has done a fantastic job as my physical therapist over the last several months. I…read morehave chronic lower back issues, and just switched to Freedom for treatment. She is completely hands on, doing a huge amount of manual therapy. She hit all the right places, and I have been feeling great. She also worked on a leg issue that I was having, and the issue is now gone. She is such a sweet person and always makes me feel very comfortable in explaining the pain issues that I have. She is a great listener and I know she sincerely wants the best for me! She is an asset to Freedom Physical Therapy.

I went to Physical Therapy of Milwaukee. It was a pleasant experience. The secretaries, the team…read morethat worked with me, and Dr. Sylvestra Ramirez, wow, they do a beautiful job. The doctor explains every detail of what she is going to do to help you with your mobility and she goes with you every step of the way. I recommend them 100%; they helped me with my rehabilitation and got me working again. Thank you very much, PTM.

Some of the best care that I've ever gotten in my life, and I've seen specialized care in NYC in…read morethe past. I wish that Physical Therapy of Milwaukee could follow me back to the city! They helped me through an extremely rigorous time while in Milwaukee on a performance contract, giving my body the help and adjustments it needed to make it through the entire run of the show. They also helped me learn and solve issues I'd been facing for almost a year and a half, quelling anxieties and affirming thoughts and feelings I'd had. Every step of the way, they were helpful and caring and knowledgeable. I feel confident in what I need to do to keep myself healthy and solving these issues. I can't recommend them enough. If you're looking for wonderful, friendly, effective care, look no further!

This was my second time at Aspen Therapy. First time, I had extreme plantar fasciitis in my right…read moreheel. After a few sessions and dry needling pain is completely gone. Two months ago was diagnosed with herniated disc in my back and disc affecting L2 thru L5, the pain in my hip is beyond belief, I could not even take a step without experiencing unbearable pain. Have been seeing Jill for a couple of months and the pain level is much improved. I still have relapses where I need to go back to using a cane but, at least manageable. The entire team at this office is superb!

I came in with extreme pain and very limited mobility. They have helped me get my daily living life…read moreback. They are very skilled and patient and listen to me attentively. I highly recommend this group.