Rude and unprofessional staff. They will waste your time, drag their feet and try to overcharge you. Stay away. Literally use any other production insurance, especially if you're under a time crunch. No sense of urgency here and nothing resembling good customer service; it's quite disappointing. I wanted to believe all the positive yelp reviews and ignore the negatives, that was my bad. read more

I had a WONDERFUL experience working with Athos as we secured insurance for the doc short "Mexicans In Harlem: Día de los Muertos" (Day of the Dead), directed by Cristy Trabadass, with Robert W. Bevis as Director of Photography and Vera Quispe as the sound recordist. AbelCine recommended them and they were right. Kind. Fast. Amazing customer service. They treated this micro-budget project like it was a multi-million dollar production. read more

Athos Insurance Services LLC - Insurance Near Me

See all

Athos is the worst production insurance company I've ever encountered. Choose another more professional and efficient company. Especially if you need timely service, there are so many better companies to choose from. Athos' website and applications are glitchy and confusing--I had to submit the production insurance application at least 12 times. If you edit a quote, you will have to resubmit the whole application and wait days for a quote again. On the fourth day of attempting to purchase through Athos, I chatted and called customer service and they guided me through the application; however, when I submitted, I was told that I was being denied because I filled out the application incorrectly --never mind that they guided me step by step! I gave up on Athos, and instead purchased through FE -- I received my insurance in under 24 hours and am very happy. read more

No other insurance broker/agent in the entertainment industry is more trusted than Athos insurance, especially if you're in a bind like I found myself in on my last project. They were super helpful, quick and efficient just like all my friends said they would be. Don't take my word for it, do your research before you believe any of the negative reviews on here! Plus I was able to get a real live person on the phone to pick up and answer all my questions. The claims process was as painless as it could possibly be given the circumstances, and I was back out in the field within days. Thanks Athos! You have a loyal client for life! read more

This is probably the worst insurance company on the market. They are extremely slow at communicating and their prices are the highest I've ever came across. Not only that the customer service is even worse. If you want a quality insurance company don't do business with them. If I could give them zero stars I would. read more

As a local production company focused on music videos and commercials, Athos has been a trusted partner in doing business! Calling into Athos is always a pleasure as a local support rep always picks up the phone! Very quick and easy to get an answer and clarification on the intricacies of my policy. If you rent other people's equipment regularly and rent your own equipment out to others, Athos is a great local choice for your insurance needs! read more

My sister and I ran a dance company for 7 years and relied on Athos insurance for all of our events insurance needs. What can we say? Kat and her team are so incredibly efficient and provided us the best service. We are so thankful for the Athos team for always responding so quickly to our emails, providing us the best rates, always looking our for our best interest and taking care of us like family. We would recommend Athos insurance to anyone in the entertainment and sports industry looking for a reliable insurance company! read more

Kat and her team were so great to work with! We worked with her team for many years and they always provided us peace of mind for all of our productions. If you need any entertainment insurance, look no further than Athos. Professional, credible, knowledgeable and super easy to work with. read more

Athos is the best insurance company I've worked with. Kat, Aylene, Christina, Janice, and their consistently growing team are friendly, knowledgeable, professional, patient, and have been an indispensable resource for my team and I. Athos is the third Production/EQ Insurance company I've had - the other two did not cover me under two separate claims. When I had a claim through Athos, the process was straightforward, and the team guided me through it with ease. In the end if your insurance doesn't pay you out in the instance of a claim, then what's the purpose? They also have an easy to use online platform that allows you to issue your own certificates and their certs can be verified automatically via QR code. Other companies require you to request a COI which may be inconvenient and time consuming - especially if it's a weekend or off their business hours. I can't recommend Athos enough - we've been with them for almost 7 years and I can't imagine getting production/EQ insurance through anyone else. read more

It took over a week of waiting for answers and emailing back-and-forth in order for Christina Lam at Athos to inform us "unfortunately our markets are unable to offer coverage if there is any type of nudity in the production (even if it's just partial nudity like women being topless). Would you be willing to change your project so there is no longer any nudity?" You read that right. It somehow escaped Athos' mind to mention this very important detail at the beginning of negotiations. And then they proceeded to ask if it was possible to change our movie in order for the insurance quote to go through. What? By the way, we double checked to make sure we didn't mess up here. We initially had to follow up and ask what was going on after nearly a week of radio silence. Apparently, the sales rep claimed she sent us an initial email for follow-up questions, but nothing in the inbox. Probably a typo in the email address, but hey it happens. Maybe. Maybe not. In any case, communication picked up afterwards and some more information was gathered before they informed us today, two days before we need coverage, that they can't help us out. Furthermore, we clicked the checkbox that said this film had nudity in it when we applied for the online quote on day 1. Why wasn't this something that the insurance rep would tell us about immediately? Couldn't the website just give an automated response of "No nudity allowed" after filling out the electronic request form? What's the point of the electronic quote request if no one is reading it? I searched up their guidelines and looked up "nudity" on their FAQ in the website. NO MENTION of Athos being unable to provide insurance for productions with partial nudity in them. They would much prefer to just start the quoting process and ring you in for a spell. Total waste of time. Listen, if you just need some quick coverage for simpler projects, Athos is great! I've used them before with no issue for things like equipment insurance. Unfortunately, we needed an honest quote and in good time. Instead, Athos put us in a terrible position. Do yourself a favor if your movie shows any bit of skin: YOU CANNOT USE ATHOS INSURANCE. Again, their product isn't the issue here so much as the inconveniently slow communication. You've been warned. I'm off now to find another insurance company that can provide a real quote within two days. read more

Athos saved the day for our company! I don't even know where to start, our normal insurance carrier dropped the ball and let part of our policy lapse. The day before the shoot we were notified that we were not able to rent the equipment and our DP was at the location. In a panic, I filled out an application with Athos at 4pm the day before the shoot; it said under review as I submitted the document. It needed to be reviewed as we were asking for a large insurance policy in an hour of their closing. In a panic, I called Athos and spoke with Anthony who was extremally helpful putting a rush on my case. With only 40 minutes before close and an entire crew/equipment/ client waiting on this approval, I called Athos again and spoke with Janice. I cannot tell you how Janice jumped through hoops for me, 30 minutes before close and she not only talked me off the ledge but handled the case herself and helped to get the insurance policy approved SAVING this six plus figure job. I am beyond grateful to the entire team at Athos, literally saving the shoot and the day! I am eternally grateful for the professionalism and dedication in helping me in my time of need. Thank you Athos, I highly recommend your services to anybody looking for a caring company that will help insure them with their needs. Janice, you are the best!! read more

I used this company directly in the past to insure equipment for a simple and small film shoot and had a great experience. Athos is also affiliated with the popular camera/film equipment rental site, ShareGrid. You can rent your gear from locals, and purchase your insurance through Athos all on one website. Hubby had purchased a short term policy from Athos via ShareGrid recently for a shoot that ended up getting delayed two weeks. We had already checked out lenses but not camera and couldn't return lenses because owner went out of town same day.... We were racking our brains trying to figure out if it would be more or less expensive to reduce the coverage from 50k for camera to just the lenses (7k) and extend to end of new dates, pay out the reduced coverage (50-7k) for the lenses and end the policy on original date planning to get a whole new policy for new dates, or just amend the original policy into an annual 50k coverage. Very confusing, I know! Lots of last minute emails and phone calls with some policy terminology, different quotes etc. that we were trying to understand and choose from. Luckily, a lovely woman at Athos, Aylene Villarin, was there to assist us. She was incredibly patient and understanding with all of our questions, and thoroughly explained all of our options, via both phone and email. I'm not sure how she got any other work done while helping us! Yes, that's her job, but the customer service and calmness (I might have ripped my hair out in her position, lol) she presented deserves recognition. She was so amazingly helpful! In the end we purchased an annual policy that fits our specific needs, which in price was comparable to the total the two individual short term policies we would have had to pay for. But now, thanks to Aylene, we have that coverage for a whole year. We can use it via ShareGrid or issue certificates to rental houses not utilizing ShareGrid. So convenient! As far as our costs, that won't be the case for everyone of course, it all depends on what you want and need covered, the length of the policy and certainly the value of the gear you need covered. Aside from renting from others/rental houses, additional coverages for personally owned equipment, renting your own gear to others, underwater gear, rental house loss coverage etc. are available. With a two and a half page form Athos can customize your long or short term policy and provide a quote. It's very similar to auto, renters or homeowners insurance, in the way those may offer lots of additional options for jewelry, electronics, camera, flood, fire, etc. I would absolutely recommend Athos and Aylene for anyone looking to get some coverage for personal, rental, or both types of gear. She is an absolute gem! read more

Athos is simply the best and there's a reason everyone I know in the industry uses them. Don't look elsewhere. Insurance is so boring and slow but I love that when I call Athos, I immediately get someone on the phone to answer my questions and they're soooo friendly and patient...FINALLY! Plus their rates are somehow still better than most. There's something to be said about working with a boutique company over a corporate giant... Kat, Aylene and their team rock! Thanks guys! read more

Unfortunately I experienced a car break in and had several pieces of video equipment stolen. I've been a customer of Athens for two years but never needed them for a claim until recently. Dana was my rep and she walked me through the entire process in a shorter time than I expected and replaced everything that was stolen. I'm a customer for life now. read more