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Veronica's Insurance

3.8 (30 reviews)
Closed 9:00 am - 6:00 pm

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Homeowner or property

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4 years ago

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Jaime B.

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4 years ago

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5 years ago

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Jaime B.

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4 years ago

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Jaime B.

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5 years ago

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Jaime B.

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3 years ago

Esmeralda is so sweet and very helpful. She took care of all my needs with no hesitation.

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Axel M.

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6 years ago

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Jaime B.

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6 years ago

Isle helped me find a great affordable car insurance. 200$ cheaper from my last one. Could not have asked for a better price. Thank you Isle

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Jaime B.

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5 years ago

Esmeralda was great, and found us the best possible price! She's patient, and works fast! Thank you!

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Jaime B.

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6 years ago

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Jaime B.

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6 years ago

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Jaime B.

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7 years ago

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7 years ago

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6 years ago

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Jaime B.

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6 years ago

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Jaime B.

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6 years ago

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Jaime B.

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7 years ago

Great service and very informative when it comes to explaining your coverage. Celene and Ilse were fantastic and great at their job!

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Jaime B.

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5 years ago

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7 years ago

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Jaime B.

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7 years ago

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Jaime B.

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7 years ago

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Jaime B.

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7 years ago

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5 years ago

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Jaime B.

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6 years ago

People are friendly here . Good customer service . Ilse was very helpful and professional. It is easy to reach her When you need help.

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Jaime B.

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7 years ago

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Jaime B.

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6 years ago

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Jaime B.

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6 years ago

Thank You Isle for helping me find the right coverage! Highly recommend Veronica's! Great and fast service

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Dennys C.

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7 years ago

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7 years ago

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Review Highlights - Veronica's Insurance

Ilse have always attended to our needs and request with great attitudes, and no wait.

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Sedgwick Claims Management Services - Home Depot hires Sedgwick just to keep people off there back. Don't shop there. They're all scum.

Sedgwick Claims Management Services

(130 reviews)

We recently ordered a refrigerator from Home Depot that was delivered to our home. When they were…read moreleaving with our old broken fridg that was to be disposed of, they accidentally scratched my front door that that was only a few months old. I contacted Home Depot and was told I needed to file a claim with Sedgwick. I had read numerous reviews online that talked so badly about this company, but my claim was opened quickly and I was able to upload photos online of the damage to my door and it was all resolved within about two weeks. I was paid for the damages and able to get my replacement door ordered promptly. I have nothing but positive things to say about my experience with them and hope that other's have the same experience should they have to use this company especially after I've read so many negative reviews.

I'm writing to review HGV's Palm Desert location, and also to share my experience with Sedgwick's…read morehandling of a property loss claim related to a stay there, April 5-12, 2026. The day of departure I forgot my jewelry in the bathroom of our unit, in the drawer to the left of the sink. Home the same day, I didn't unpack, (when I would have come across my jewelry had I actually packed it). Instead, I awoke suddenly in the middle of the night, knowing that I'd left my jewelry behind, and exactly where I'd left it. On the morning of April 13 I checked my suitcase and the car multiple times, but knew it was futile. I called the resort and initially the manager, Jose Garcia Holguin, was understanding, providing me with a form, the "Alleged Guest Missing Item Statement" to submit a claim to HGV's insurance provider, Sedgwick. He checked with housekeeping, but housekeeping stated they saw nothing while cleaning the unit. Mr. Holguin assured me that housekeepers check every inch of the rooms, bathroom drawers included, but saw nothing. I asked Mr. Holguin to ask the guests who'd moved into the same unit only a few hours after our departure if they had come across anything in the drawer. He refused, saying, "We can't accuse our guests of theft". I tried to explain that there's a world of difference between accusing them of theft and instead saying, "Previous guests say that they left something in a bathroom drawer. Have you perhaps seen anything?" If the response had been "no", then that would have been that. But he would not. Mr. Holguiin became unpleasant when I insisted that I left my property there, and that it must be on the premises. He said his housekeepers are honest and have never stolen anything. It's understandable he would say that. Of course he would. (For the record, I never once used the world "stolen". I simply kept repeating that I KNEW where I left my jewelry.) A few days later I received a call from Sedgwick claims adjuster Jennifer Moore. She was delightful, asked for a detailed description of my jewelry, its value, and the chain of events. She was so kindly that at the end of our call I was left with the impression that a settlement for at least half of my jewelry's value might be possible. I've since learned this was all performative. About a month later I received a decision letter from Ms. Moore. Sedgwick denied the claim, their main justification being that my property was not "in the care, custody or control of the hotel", a claim that doesn't hold up given the facts. I was a registered guest, the item was lost/left in a guest room. This denial felt arbitrary and not grounded in the actual circumstances of my stay. Between the resort's ultimately unkind handling of the situation, and Sedgwick's denial built on a factually questionable premise, this experience has left me with little confidence in either HGV's guest service or Sedgwick's claims process. No matter how well a guest may document everything pertaining to a claim, no matter how justified a claim may be, it appears that Sedgwick and HGV can, and do, rule as they damn well please.

HCM Insurance Brokers

HCM Insurance Brokers

(2 reviews)

Howard was able to find the right condo insurance for me, as well as give a lot of good advice…read more Howard was one of three brokers that I telephoned, and he was able to insure me with the same company that another broker had advised I was not eligible for. He learned my needs and found the perfect company. When it was time to change policies again, he gave great advice, even though it would not benefit his company. Knowledgeable, courteous and kind.

My mom had Safeco Insurance for years and when she passed away a couple of years ago, I kept the…read moresame insurance company. The insurance was canceled after the wildfires but I asked the broker at Safeco, Howard Wood for help. To my dismay, it's been impossible to get him to follow through on completing my insurance policy. He does not answer or return calls. When I called him numerous times one day, he did respond with a text and told me he'd be in touch with me the next day. He didn't call. Why not change brokers? I have tried but the house is older and it's been nearly impossible to get insurance. Since February, Howard has told me not to worry, but all he's done is string me along without any results (or insurance) and endless excuses. It's hard to remember when, if ever, I've been treated with such disregard by a company or salesperson. One thing is certain, it is the worst service I have ever received. Insurance is critical and an absolute necessity-it's there to protect your most expensive asset. To leave an existing client unprotected feels negligent at best, cruel at worst. Safeco has let me down more than I can express, the service is worse than shameless.

Veronica's Insurance - homeinsurance - Updated July 2026

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