Very good facility…read more.. My 86 year-old sister has been here for almost 2 weeks and I have been visiting her for almost a week. When I originally read the yelp reviews, I was horrified... I live in Tennessee and flew to Chicago to see what was going on and was extremely pleased at what I have found. Yes, it takes some time when they call for help for someone to get there because there are lots of patients Who call for assistance over and over and over and over because they have no family members of friends that are here helping. It actually could be a little bit cleaner, and it could be cleaned more often in the rooms and the laundry and linens could be tended to better for sure. I took my sister's clothes home and washed them and brought them back. The people, however, are amazing! Every nurse and every attendant and the staff have all been delightful... It's clear sometimes they are quite frustrated because the could benefit from improved processes, but they are very nice people. There is definitely room for improvement in the business processes, but if a loved one is here and friends or family are willing to participate, it all is quite functional and good. There's a Starbucks coffee in the facility, they make a good variety of foods here that are not only served to the patients, but are available for purchase to visitors, the sitting areas are delightful with lots of glass out onto very lovely landscapes. If someone has to be in physical therapy for a short time at a facility like this, there are plenty of opportunities for it to be a good experience.

Ignite Medical Resort is the worst rehabilitation facility in the world. For background my grandma…read morewas sent there for physical rehab after having a stroke. Now the PT it self is very good but the stay is horrible. First, the rooms are pretty disorganized there was a wheelchair in her shower but it was not even her wheelchair. Second, my grandma was not given the medical care that she needed. Last, my grandma had medical emergency and had to leave. After she left they threw all of her belongings in garbage bags very roughly without even asking us when she would return. Some of her personal belongings were broken.

Deborah Mitchell is an amazing physical therapist and has helped me tremendously. I've seen…read moredifferent PTs through the years for a complex issue and Deborah started to treat me after I had plateaued with other therapists. Deborah treats patients one-on-one without interruptions and uses a mix of traditional and hands on, manual therapies, including myofascial release. From a sprained ankle to complex issues, I would recommend Deborah 100%. In addition to her professional knowledge and skills, she is also easy to work with and is great at explaining things and empowers the patient to help themselves.

Dr. Deborah Mitchell and Dr. Allyson L. Stellmach offered me splendid physical therapy and…read moremyofascial release, while I was in their care for my "healing broken leg." This experience was my first time having PT. I did not know what to expect. However, both doctors always informed me about the therapy they were providing and why it would help me recover. I am most grateful for the care, compassion, understanding, and education I received from both doctors. I have recommended Red Rock Therapy to several people and will continue to do so.

First, of all, let me tell you that I have been a nurse for 25 years - so I expect excellence when…read morepatient care is concerned. Second, I have many injuries and surgeries over my 48 years. I guarantee more than anyone you know. Yes, I'm one of those guys. I have lived my life in full and in service to my country, my neighbor and to anyone stupid enough not to step to the side when the shit is about to hit the fan. Now, I have recently had a very complex shoulder surgery. Even more complex than most shoulder surgeries. I tell you all this not just to make a short story as long as possible but to let you know that when I say ATI McHenry, Il 60051 is of the best you could ever ask for - Bryan is the best physical therapist I have ever has. And after over 100 surgeries, I have had a few physical therapists. These guys are awesome! Know that they have your best in mind and will make the best happen if at all possible. Go talk with Bryan. He can make it happen. Hopefully as well as he has done for me.

My sister suffered from Vertigo for years. She was referred to NMRS for Vestibular Therapy…read more Peter was the Therapist assigned to help rid her of vertigo, which he did. He treated her kindly and with respect and patience. He really wanted her to feel better. I and my sister have had a lot of therapy through the years, but none acheived the kind of results Peter did. Thank You Peter.

Julia Plautz and Kristine are fantastic Physical therapists…read more Julia knows her job so well and I have full and complete trust in her. I have had Julia and Novacare for two hip replacements and a knee replacement and I would not feel comfortable going anywhere else. They have been so great and I have had great recoveries. Most all of my family has gone to them when they have needed physical therapy. Julia always has a smiling face and upbeat attitude. I feel like she and Kristine are family. Kristine has a very pleasant attitude and is very welcoming . I give Novacare and Julia Plautz and staff a great big A+++. Carol Braun

The staff is caring and competent. They worked with me to rehab a severely fractured arm several…read moreyears ago and I went back to them for the rehab on two total knee replacements recently.

Very inadequate Low staffing at this facility. Staff that were there working didnt seem to care to…read morehelp us in any way. No call lights were answered, meals were forgotten, urine all over the floor. He was at their mercy and nobody cared. So sad this is how my loved one got to spend his last days. Ive worked at many nursing homes and I know many are understaffed and that cannot always be helped but you can still always show empathy to their needs and make an effort.

My sister in law was sent there because of her insurance, there was no care, she smoked in her…read moreroom, the food was awful, the room was UN CLEAN, and NOT sanitary! There was no care, the patient call lights were left NOT ANSWERED! the smell was disgusting there!