I wanted to provide an update on this facility. My sister continues to reside there and I couldn't…read morebe happier. I owe her progress to the staff. They have helped her to become more independent while keeping a positive mindset when she is struggling. I think what's most impressive is the entire facility works together to give residents a feeling of belonging and a sense of control whenever they can. The facility makes an effort to celebrate anything and everything which gives the residents something to look forward to. Today they took a group of residence out to see a movie. What a huge lift, but they made it happen. I have a lot of experience with long-term care facilities and this one really knocks it out of the park. So happy that we found Warren Barr in Buffalo Grove.!

I came to Warren Barr Buffalo Grove for short term rehab and wound care. The wound care team does a…read morefantastic job also explaining step by step of what they are doing. Shout out Marlith and Veronica for always treating my wounds with a smile on their face. Warren Barr Buffalo Grove definitely does an outstanding job with their patients and gets to know all of them.

I have been receiving my Infusions for my crohn's medication for several years from the Premier…read morePoint team in Deerfield. This team is so amazing. From the second that I decide to receive my infusion at Premier Point, they have been a great partner. They helped me work through my insurance and access challenges. They help me schedule my next infusion and give me reminder calls prior to the infusion. They remind me when I need an annual check in with my physician or when my paperwork needs to be updated. And, finally, last but not least, the team is so sweet, nurturing and caring. You have a private room for your infusion. You can watch TV, Netflix, or simply read or work. If you are hungry, you can order a meal and eat it during your infusion. It is a very delightful experience- very customer centric. I highly recommend Premier Point in Deerfield.

Very inexperienced and incompetent staff. They are somewhat friendly, and the facility seems modern…read moreand comfy. They offer snacks, have video games, Netflix, and more which is all well and nice. The problem arises when you realize there is no doctor on site and the nurses don't have a clue how to set up an I.V. They just spend endless time poking and prodding and trying to find a vein all the while the patient is agony. The nurses DO NOT LISTEN to feedback. They forget hot compresses/cold packs, don't know when the medicine is finished, or don't know the answers to basic questions. Had other problems as well. Been here twice and that's 2 times too many. Going elsewhere and recommend you do as well. UPDATE 30 MINUTES AFTER POSTING THIS REVIEW: I received a call from this facility half an hour after posing my completely honest Google review and they told me based upon that review they are unwilling to provide us service anymore. Obviously we could care less as I was never returning to this NOT PREMIER circus show but the fact they actually called me to tell me that based on my negative review I am unwelcome here just shows how UNPROFESSIONAL they are. At no point did they apologize. You have been warned.

My mom has been here three separate times. One for each side of hip prior and a rehab of mini…read morestroke. The staff and service is top notch. The place can cook to accommodate different food pallets. The employees and staff whom I have interacted with take pride in their job and place of employment. The staff does interact appropriately with the patients and the hands on with my mom. Thousand percent helped her recovery to be faster. The rehab has a great and knowledgeable support staff that helped guide us through these times we had. Understandable and explained processes. The plan that was provided expectations and we as a whole family are blessed that we have such a great health care experience each and every time there is no other place to go to. I recommend to all whom I meet and people ask in the community for guidance. There is no question where one should go to. Avantara I will have for life a great and genuine appreciation for all that this location, staff, support, administrators has done for my mom and our family. You are the best, the gold standard.

My dad has been in the memory care unit for a little over a month now, and I truly can't express…read morehow grateful and relieved my family and I are to have him here. The staff has been absolutely incredible. Every nurse who cares for my dad, along with the social worker Hannah and the rest of the team, has been compassionate, attentive, and very responsive. Any time I have a concern or question, they respond quickly and take the time to address everything thoroughly. When I call, they always answer and are kind enough to let me speak with my dad, which means so much to me. The memory care unit itself is clean, well-maintained, and always smells fresh. Most importantly, the residents appear comfortable and content, which gives me real peace of mind. I'm truly thankful for the care and support they provide every day.

I want to start by giving the internal administration much credit for their patience,…read moreprofessionalism and understanding during my time here. I am a current resident who's been at Bella Terra Wheeling for a little more than thirteen months. I have seen Mike, Kandi, Nikki, Yesenia, Jocelyn, Fran, and Michelle work very hard to keep this facility running. Many of the nurses and CNAs provide good support to care for the patients at this nursing/rehabilitation home. I have seen the staff as a team handle multiple situations to provide care and comfort for the patients. I also want to say that I am impressed with the Activity and Receptionist team members as they provide more layers of assistance and cohesiveness to help form a strong employee base. One of the benefits of living and recuperating at this facility is that the meals are decent. I lived at another home before transferring here and the food is actually much better. I get meals with chicken as the main course far more than I used to at the previous rehab center. And I get fresh salads more often as well. Bella Terra Wheeling also has staff members in place to help with setting up doctor appointments and transportation. For an independent person like myself, I don't utilize all of the services available but I am very glad that many residents do have access to these benefits. I want to close out my review with a huge thank you to each and every staff member for being patient and understanding with me and many of the residents as caring for us can be quite challenging at times. Thank you very much!

I just want to say that Bella Terra in Wheeling has become my family. My mom stayed there for over…read more2 years before she passed away. I was so hesitant on leaving her at Bella Terra as I did not know anything about her condition which was Dementia and Bella Terra. I had no clue how to take care of my mom as she was uncontrollable and hard to reason with. I am also a really hard person to deal with as I fight for every living breath for my family and try to prolong their life as much as I can. I want to say Thank you to Angelina, my lovely angel nurse Daisy, nurse Raj and many more nurses and CNAs that took care of my mom. Daisy you of all people I owe a huge apology to by not cooperating with you especially. You guys saw my mom slipping away to cancer and dementia and I tried to fight for her life and I was wrong. Hospice gave her freedom and relief from her pain and I tried to hold on and gave grief to you and Angelina. You guys were angels to put up with me. God bless you both as you truly are beautiful people inside and out. Daisy I thank you from the bottom of my heart for taking such good care onf my mom. Bella Terra not only cares for their patients , their nurses go above and beyond for caring for people with dementia and help bring their life to reality. Every visit I saw big involvement with patients from care, food service, entertaintment, physical therapy. These patients would not have a life at home the way they get cared for at Bella Terra. These are my parting words. The care you will receive will be exceptional and the nurses they have here deserve pay of a celebrity with the care they provide for patients with severe mental and physical disabilities. They are truly angels and I was glad to meet every one of you especially Daisy and have you care for my mother. I love you all from the bottom of my heart and will consider you all part of my family.

First, 5 stars is not enough, at least 10 stars. I could not sing the praises louder or longer…read moreregarding the care and staff at Encompass Health. I had no idea what to expect when I when I was sent to Encompass Health for rehabilitation after my neurosurgery. How fortunate I was to be treated at Encompass Health facility in Libertyville, IL. Everyone is treated respectfully and they truly care about your well being and want you to get well. The therapists encourage you and work with whatever your limitations may be to enable you to get well enough to succeed and meet your goals. Therapy is conducted in the gym. Everyone is rooting for everyone else including patients. The entire staff whether it be medical, therapeutic, food service, cleaning staff, and office staff always greet you with a smile and encouragement. I want the CEO, Gemma Fletcher to know (and I am sure she does) that the entire staff are rock stars, and their concern for the patients is genuine and sincere. I did not realize how much of an emotional high the ringing of the bell gave me when I finished therapy and was getting ready to be discharged. As much as I would love to call out by name all those that helped me during my stay, I regret that I may inadvertently omit some names. Please know how much your concern was important and instrumental in my recovery. Thank you all for everything you have done for me. (10mile Bob) THERAPISTS: CIARA, JUSTIN, BARB, ANNE, JILL, HANNAH, KRISTINA, DEXTER, POWEL NURSING STAFF: HONG, PETER, MARSHA, LUC, JENNIFEER, NORMAN, CIARA, CRYSTAL, REMI, RIA, LEO, CAITLIN CASE MANAGER: NATORIA

They lost my $600 headphones by throwing them in the trash. They have now refused to pay for them…read moreeven after we went through the necessary steps.

Suncloud provided me with the life-saving and life-changing care I needed to get back on my feet…read moreagain. I was looking for a treatment center that would allow me to restabilize, after becoming torn apart by anxiety and depression. Suncloud not only provided me with that space but pushed me further to want more than just stability but to flourish. A big part of a successful treatment is the "want" you bring in to make a change. If you keep an open mind and have trust in the program, you will grow to find trust in yourself again and find yourself adopting skills like they are second nature. Suncloud also provides a community-like experience that builds in the support and relationships we may be lacking or have lost due to our circumstances. I am so grateful for the people I met and the friends I made in the program. These people allowed me to practice my skills and readapt to life outside of program support. Suncloud pushed me to look deeper and attack the root of my issues. It is not easy, it is not always comfortable, but it is worth it a million times over. *I want to also note that there is room to grow in the program. There were concerns about the functioning of policies regarding race and equity work, safety regarding other patients, and smaller requests on program functioning and such. I am not in the position, as a white patient, to comment on the success of efforts made to prioritize race and equity work. However, I can say that I was pleased to see that the staff had a positive response to patients' feedback and appeared to work to attend to a majority of these concerns. I feel that this valuing of patient input in the program helps to make it possible for us to take the most we can from treatment.

Yelp should have an option for Zero Stars. This is the worst facility I have ever come across. It…read moreis a fully locked down facility in every way. Access to the rooms are locked during the day. Bathrooms are always locked and require staff to open. There are prison style beds and prison style toilets. Patients are required to eat in the same spot for each meal. There is no access to the outside unless on a patient "walk" accompanied by staff. Everything is closely monitored including conversations with other patients. This is not a facility for individuals with addiction or alcoholism. This is a psychiatric facility for people that have bi-polar, suicidal ideations, etc. Go elsewhere.

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

Absolutely amazing! I didn't wait more than five minutes for Dr. Klein. She was so thorough and…read moreexplained everything in detail but made it simple to understand. The girls at the desk were friendly, professional and really seemed to enjoy their jobs! Quite the refreshing experience!

Dr. Kline explains everything. She is gentle and so is the staff. The office is beautiful and…read moreclean. It is a pleasure to be seen at this location.