Last year, I bought some new running shoes from a discount store and after a few runs, I pulled a…read morecalf muscle. After I healed, I started to run again and after a few more runs, I pulled the other calf muscle. I started to do research to determine if it is the shoe that is causing the issues. After my research, it certainly can be the shoe. So I decided to go to Road Runner Sports to see what they would recommend. I didn't mention that I did some research on my own but I did let them know I had calf issues. When I first walked in, I was greeted by the staff and they asked me if they can be of any assistance. I let them know that I was interested in getting new running shoes. They let me know about the process where they would film the way my feet hit the ground to see impact. My walk is filmed while I take a stroll on a treadmill. After, it is reviewed by them and they show me how my feet hit the ground. I then was custom fitted with shoe inserts - optional to buy. Then we looked at some shoe recommendations. I selected a couple pairs to try on. I selected a pair and decided to keep the inserts. The good news is that the inserts were FSA Eligible. I was offered a Road Runner Membership for $19.99 for the first year and $49.99 after the first year. The membership pretty much paid for itself and I would get 10% off purchases all year for me and my family. I've had a few walks and a couple runs and these shoes are really comfy. By the way, the shoe recommendation aligned with my online research.

Road runner sports was a really great experience. I enjoyed the technology used in the store to…read morehelp get a good understanding of the needs of your feet. Other running stores that I have been to have a much lower selection of shoe brands than I was able to see here. There were plenty of brands and options to choose from. The price overall was about on par for what you see but the value is their partnership with local run clubs and their vip program.

First time in a Sierra store. I didn't realize they were also part of the homegoods/tj maxx/…read moreMarshall's group. This location has a large selection for activewear clothes. Women's clothes had a larger selection than men's. They also carry some food items. Check them out for some good deals on brand name items.

In August 2025 my wife and I purchased a suit case from Sierra after looking for one for months…read more Our vacation was after thanksgiving so we didn't use it for 4 months. When we used it in November for the first time everything was fine until we tried to use the handle, after all the clothes filled up the suit case, the handle wouldn't not pull out. We went the entire trip pushing around the suit case without the ability to use the handle. I waited until January and decided to take the suit case back to the store after only using it once. I just wasn't right. The store could do nothing and recommended calling customer service. I called customer service and they asked for the date of purchase, my tjmax credit card number, my name, address, phone number and E-mail address. They said that they would research it and get back to me. 5 days later they got back to me and said since it was past the return policy date they could do nothing. Really! Why didn't they tell me that up front when I provided all that information. What a waste of time! Never did the customer rep. or store say anything regarding the return policy until they decision was made. Now I'm stuck with a suit case with a handle that doesn't work. They just lost a customer and they don't care. I have other choices like Amazon, Costco, Sam's Club or Kohls. Not Sierra!

Amazing customer service by Takesha. She was so welcoming and pleasant. I didn't have a gift…read morereceipt for a few items and was thorough advising me the process of in store credit. She went above and beyond for me. Kyle was also super helpful. Overall great experience at this location.

What an amazing experience!!! My daughter got her first pair of spikes/running shoes. We were a…read morelittle confused at first because we have never dealt with spikes. Thankfully we asked Austin to help. He was so helpful, and he even showed my daughter and I how to put the spikes on the shoe. He was very kind, the whole time, even to the moment I left, what a polite guy. If you're looking for any shoes, and need help, Austin's your guy.

terrible customer service , store manager Marsha failed to complete simple task , return with…read morelegit receipt , because brand new product we got for our daughter didn't have the tag . best part we were simply looking to exchange the product not even return it . horrible customer service , but based on this reviews that we see , nothing new for this company

I wish I could give 0 stars because my experience here was terrible. When we walked up, the man…read more(blonde, was working the entrance at 2 on 07/26/20) told us we needed to wait 40 minutes. We asked if we could go in for 10 minutes because we knew what we were looking for. Man says no because it's not fair. We understand. Then, we made a joke about how they'd get better sales if they let people in, and the man had the worst attitude about it! He scowled, "If you want to wait, you'll wait" in the most condescending tone. Turns out the 40 minute wait was a lie, it was actually closer to 1.5 hrs. There was never a text telling us to come back because we were next in line, only a 10-15 minute warning message. Given the false estimate from before, we were quite weary of this. Since it was 90 degrees, we decided to wait in the car til we were in the #1 spot in line to avoid the heat as I have a medical condition that causes me to faint when overheated. Here's where it gets worse. We watched this worker allow 2 people in the store after they told him they were #6 and #8 in line. Which made us have to wait in the scorching heat. I'm shocked I didn't pass out. Tell me again, blondie, how you are being fair? Then, to put the icing on the cake, blondie decides to leave his station at the door. A random lady, who was not in line, walks in and begins shopping! No one said anything even though the other workers saw her. Turns out this whole trip was a waste. The selection was completely lacking and I didn't get the item I wanted as it is sold out online. Guess I'll go look on the Nike store instead!

We came here to find soccer shoes for my 9 year old... and we didn't leave disappointed. We haven't…read morebeen able to find him fun soccer shoes... you know the kind I'm talking about! This store was chock full of ideas! They had most of the shoes in his size that he wanted to try on. There were also lots of soccer jerseys, shorts, socks and shin guards that fit the age as well. Wish there was some British soccer team jerseys there... but I guess the jerseys reflect what the locals want.

Good selection and great deals to be had. We've been able to pick up cleats and indoor shoes on…read moreclearance for very reasonable prices. Kids only get a season or two out of shoes so we don't care about the model or brand as long as they fit. Definitely check out the clearance rack! Staff has been helpful and friendly. It's a small shop but they have a range of items and cute gifts for soccer fans too.

It's the only brand I wear. I have been a customer since 1984. You can't beat it for variety.read more

THIS LOCATION IS CLOSED!!!…read more I went walking in the mall this morning and there are signs up that this location and Pink are both closed. There are black drapes and a metal gate covering the front of both store.

Not the best selection for rods - short ceilings and hard to look at any rod over 7- They have a…read morewonderful selection of swim baits and lures! Very cool and dope atmosphere

Very impressive display of merchandise. Great graphics on the outside of the building…read more Zero customer service skills.

Do not return Amazon items here, they claimed to have scanned all four of my returns but I ended up…read moreonly getting a refund for 3. I kept asking the young male employee if he correctly scanned all 4 QR codes because I could see he was struggling. I called back the next day after not seeing the refund and the lady gave me attitude saying it was my fault for not reading the confirmation receipt but I assumed they would've done it correctly The lady on the phone was super rude, had an attitude the entire phone call, cut me off and said "let me talk" and then proceeded to say it wasn't their employees fault but my own. Like maybe you should try and help the situation not put the blame on the customer

It's solid spot for shopping. The store is clean and well-organized, with a good variety of…read moreclothing, home goods, and seasonal items. Prices are reasonable, especially with coupons and sales, and the Kohl's Cash program is a nice perk. The staff is generally friendly and helpful, though sometimes finding someone for assistance can take a little longer. Checkout lines can get busy during peak times, but self-checkout speeds things up. Overall, a great shopping experience with room for minor improvements

This store is good for fashion lovers The store offers a great variety of clothing, shoes,…read moreaccessories, and home items for men, women, and kids. Whether you're looking for casual wear, formal outfits, or trendy pieces you will find something for you . Staff is very cooperative and helpful The prices are very reasonable, especially considering the well-known brands they carry. They also have frequent deals The store is well-organized, making it easier to browse through the racks without feeling overwhelmed. Overall, Nordstrom Rack combines quality, variety, and affordability, making it a must-visit .

I went shopping for baby clothes and it had a surprisingly good selection of cute clothes at a…read morerelatively decent price. There was not a great selection of toys but that was to be expected. I wish there were more associates on the sales floor. I would give it 3.5 stars. I was looking for a few more things to buy but could not find them. Word of advice to department stores- get a more associates on the floor and sales will go up.