I typically only visit this Kohl's for access to the Amazon return drop…read more The drop is located in the back left corner of the store & wait times are typically very, very minimal in comparison to other drop off locations. The employees here are always very friendly! I appreciate the convenience of this location as it is near to my home, however, I experienced issues with Amazon since starting to use the drop-off service at this location. On two different occasions, I have received emails from Amazon (weeks after returning an item) that Amazon either did not receive my return or received a different item than was expected & would be charging my card if did not return the item by a given date. I have always returned the right items & consequently have had to dispute the issue with Amazon Customer Service. Both times my disputes were successful for refunds but it is still unclear to me if the processing errors were because of Kohl's procedures or Amazon's, so just FYI -- returner beware. Pro tip -- keep your return receipt! There's a 20% off coupon on each one. And sometimes this drop offers an additional coupon for 10-20% Sephora at Kohl's purchases.

I like Kohl's it's like a cleaner TJ Maxx and better than Ross in terms of not being picked…read morethrough. I asked an employee if they had a product in stock that I saw online and she seemed to be so annoyed that I didn't say Hi how are you first. She ignored my question and took a step back and said Hi How are you? While giving me a look of annoyance. I understand I should have made small talk first. It's the south but I guess I just needed to get going. I felt embarrassed. I smiled and said good how are you and then repeated my question. She said no. And went back to work. I turned around and the item she said they didn't have had a stack right there lol. I got what I needed but wish I wasn't scolded for not being more friendly. I really do respect everyone. I grew up working in fast food, retail and childcare. Oh well the lady who checked me out was beyond friendly and helpful as I had 3 separate purchases. She let me know right away to sign up for their rewards program so I can get 20% off.

Just stopped in while we are at the Leeds outlet. I ended up just purchasing some clearance…read moreslippers. But the store was clean and the staff was friendly. Charity was my salesperson... she was very sweet and patient.

I love shopping here first off but I will never order anything online and send it here again. I…read moreorder 200 dollar worth of shirts and when order arrived I went to go get when I got there it wasn't there. Confused I checked my email. It said Thanks for picking up your order. Never received or picked up my order. I will continue I just won't be ordering anything and sending it here.

I feel like Gap has actually really died down the last few years. I don't see people shopping or…read moretalking about them as much as they used to in the 90s or early 2000s. I still come here every once in a while on a Summit shopping trip. Their style is mostly clean, neutral office work wear to me, which I don't need since I wear scrubs to work! But surprisingly I found a nice fluttery tank here my last visit! Their sales are really good. My shirt was marked for $9.99 and I was already happy. Got to the checkout and it was only $7.99. I always love nice surprises like this!

Nice huge store. It was very neat and clean for it to be the holiday season. The cashiers were…read morequite helpful. I didn't realize that Gap was that expensive either lol. We did find some really great items on clearance. They have an additional 40% off every including clearance. The shorts were $5 bucks. I know shorts in the winter lol. It's the best time to buy Summer clothes.

This is my favorite store to shop whether in person or online. Seems really busy since the location…read morechanged. The associates are very accommodating and the style of clothing is great for anyone that's searching for that put together look. The quality is definitely worth the value.

I came here last week with a friend shopping for interview attire. This isn't a place I normally…read moreshop at since I spend half my life wearing scrubs, but looks like decent work wear in an office setting. They had a huge sale section in the back of the store where I helped my friend look for shirts and blouses. She tried on two blouses, one of which I liked. They have a huge petite section too just FYI if you struggle to find clothes that fit! Nothing here really appealed to me and made me want to try on. Overall we didn't purchase anything. Bailey was the associate that helped us. She was super friendly, and seemed to genuinely want to help. So they definitely get an A for customer service.

When I bought my suits, i was told that if anything changed, they would alter them free. Today i…read morebrought 2 suits in for alterations due to my losing weight . I was told no they never have and refused to alter them as i was promised. What a way to lose business!! Not only will i never shop there again, but i will tell everyone i know not to shop there.

This particular Joseph A. Bank has a friendly staff and a good selection. Since it is in a shopping…read moreplaza, parking is certainly not an issue. I did a bit of shopping here while I was up in the area on business and it was a good experience and I did get a bit of Christmas shopping out of the way.

The staff is awesome!! Cori went above and beyond to help my husband and I find the perfect shoe…read morefor us both and was SO SWEET! Their selection is great too! I 100000/10 do recommend buying from this particular location!!

The other day I was in Birmingham for work and decided I wanted a cozy, casual hoodie to wear when…read moreI wasn't in the office. After hitting nearly every other men's retailer in the Summit and finding nothing but gear with massive logos across the chest, I stopped in at this place. I was immediately greeted by the staff and was asked if I needed help. The place truly looks like a place where people who spend time in the outdoors shop, so I was kind of happy to be there. After looking around for a few minutes I found a rack with some awesome bamboo hoodies from a company called Free Fly. I'd never heard of the company, but I immediately thought it was one of the most comfortable pieces of clothing I've ever felt. It was reasonably priced so I bought it, and wore it pretty much the entire time I was in Birmingham. Perhaps an even higher testament to the quality of the product was this: as soon as I flew home my wife felt the hoodie, and immediately claimed it as her own. I can't wait to come back to Birmingham and visit this place a) because it's a pretty cool store, and b) so I can buy a hoodie of my own.

I have to give some kudos to this location. We drove over here to make an exchange because the…read morecomputer system at the location we were at indicated they had in stock a pair of shoes my wife was looking for. Made an evening of the trip - Martins - dinner - bowling, can't go wrong with that. We arrived and took the return to the counter and they said we could go look for the replacement. We couldn't find it anywhere, but the guy that was working in the shoe department literally ripped apart the back of the store and went through everything on the floor again looking for what we were after. Way above and beyond on the customer service, and even though we were disappointed that the computer inventory system let us astray, the employees deserve props for the wonderful customer service they provided to us. If we were in the area we would for sure stop at this location to shop in the future and would recommend it to others. Good inventory and tons of stock .... plenty of stuff to look at, also they had some different stuff than the other one we were shopping at.

I love love this store .... every time I go i find something I can't live without and most times…read moreit's more than one!!! I shop here all the time and headed there now !! Happy shopping I was compelled to write this review only Bc I saw a bad review of the store and it was its only review and I respectfully disagree and say I love it !!

This is one of the few stores that carry clothing items that I like in the city of Birmingham. I…read morehad been looking online and at other store for a summer red jacket and stopped here as I was on that side of town. I found what I was looking for. The price was awesome and I came close to getting shoes. When I checked out, they supplied a discount which made my stop even better. They are always accommodating and texting discounts. I must return again soon.

They had some absolutely beautiful women's and Childrens clothes, women's shoes, jewelry, and…read morepurses had a great selection. The men's sections, oh goodness, such beautiful dress shoes and suits for the men and a large selection of button downs in all different colors and sizes. They also carried beautiful bow ties and neck ties, cuff links, handkerchiefs and boutonnières. I need to be rich bc I wanted to buy some of it all. There's even a tailor in the store. You could definitely find some great business casual and special occasions wear here.