Brought my Colorado to get a 2 inch leveling kit put on and it looks great the were honest about…read moresum issues they ran into with my lugs and got it handled for me. Brady was awesome and kept me fully informed the whole time and I'm absolutely thrilled with the whole outcome

They installed a 3.25 Rough country lift kit and nitto 35 tires on my JKU. My Jeep looks great and…read moreI'm in love! Brady helped me figure out what parts I needed to order to make my Jeep exactly how I wanted it.

My old truck was low on oil... not only was the price at O'Reilly competitive but they also came…read moreout into the rain to top me off. So, for a purchase under $5, an employee went out into the RAIN, added the oil to my engine (per my request, it was ridiculously low), thanked me and sent me on my way. That is more than customer service; it is customer experience. Thanks O'Reilly!

It was 9pm on a Friday night and I had 2 headlight bulbs out and couldn't drive without them. Kyle…read morereplaced both bulbs for me in 10 minutes flat and kept me on the road. Thanks for the terrific service Kyle!

They did what they said they would do. They were polite. The facilities are clean. I would…read moredefinitely use them again.

if you are in the market for a Honda, ask for Chris at Phil Hughe's Honda! He made the process very…read moreeasy, knowledgeable about the vehicles. it is never an enjoyable process, like going to the dentist. But Chirs is low key, no pressure, just an all around good experience! Sheila Lee

We went for a test drive to experience the new features of 2019 X5. Small office, near by…read moreconstruction were going on. We were thinking to go back if it's not the place to test drive. Terry Hosier, an executive showed up & greeted us. This is my 5th BMW, neverever find a wonderful sales person with more respectful acted as our representative to make sure we buy. He is a good listener to understand about what we want & the checklist to buy that X5. He didn't resist any request and acted as customer's agent to get this deal done. Grace of god, we bought the same car on same day because of Terry's wonderful sales attitude. Normally tag transfer & payoff to the trade-in car takes many weeks to be done. After 5 days I called the Athens BMW's tag department, she replied not yet started. After few hours she called me back & informed, "it's transferred and good to use your tag now". It's quick & smooth buying experience. We will highly recommend Terry Hosier & Athens BMW to consider a new cars .

Called to schedule a service appointment for brake pads. Lady said I would have to do the…read moreappointment online. Did the appointment online and could not be seen for two weeks. Scheduled the appointment and showed up to be told that 20 cars are ahead of me and I would have to leave my car till Monday. They may get to it Monday. The worst scheduling service and communication I have ever dealt with.

I had to get my car towed here because I had a flat that couldn't be changed out or repaired…read morebecause my wheel lock key was damaged badly. I was offered refreshments while I waited. The service advisor who helped me was Lauren. She was really nice and helpful. While the customer service provided by Lauren was great, I'm highly unsatisfied with the actual service provided. They told me the hole in my tire was irreparable and I would need to buy a new tire, but I took it somewhere else to get a second opinion and was told that it actually did look repairable. The mechanics at Heyward Allen didn't even take the tire off the rim to check it out. I would definitely recommend getting a second opinion from other shops before you let Heyward Allen try to charge you for things you might not need.

Hugo and his team came together to make the price right on the vehicle I was interested in! Drove…read morean hour and a half to purchase the car. Was treated with great customer service, treats, and a phone charger for my daughter who killed her battery while waiting ! Make sure you go see Hugo and his team when your ready to make your purchase!

I took my 2004 Toyota Camry in to get replacement led lights to replace the original lens. The…read moresales people were very helpful and informative. When I asked if they would install them they were very accommodating. While the salesman was installing the new lens it began to rain. He never hesitated but continued with his work. He finished with a smile and thanked me for coming in.

I RECEIVED THE WORST CUSTOMER SERVICE on 5/27/25 from your "customer service representative"! I…read morecalled to report that the shipping address I entered didn't take & that the system was trying to ship to my billing address. He said there was no way to change it then the next thing I know HE CANCELLED MY ORDER?! WTF??!! I need this part for my vehicle. His answer was, "Well I thought you didn't want it anymore. Now you can reorder it," Seriously??? These are the kind of idiots you hire to work in your customer service department????? I can't believe this asshole did this! Unacceptable & he should be reprimanded. I have been without my car for weeks now! Auto Zone, you should make this RIGHT!

GREAT customer service at this store!! I went in to have my battery checked and replaced and had…read moregreat help from Julz, Fina, and David. They were very helpful and knowledgeable and I left extremely satisfied!!!!

I came in for an oil filter, which the sales associate helped me pick out the most economic choice…read morenot just trying to upsale me, which I greatly appreciated. I got out to my car, it wouldn't start. The battery was dead, and I was worried I needed a new starter as well. Turns out it was just the battery, which they once again were honest and helpful with choosing the best option for me. Special recognition to Julz, who helped me change the battery, which is especially difficult on a Chevy Impala. He did it in about 15 mnts., when the usual time it takes is 30-45 mnts. He also sprayed some non-corrosive spray, and threw in some new post covers for me. Very helpful, saved me a LOT of time and headache.