Brought my Colorado to get a 2 inch leveling kit put on and it looks great the were honest about…read moresum issues they ran into with my lugs and got it handled for me. Brady was awesome and kept me fully informed the whole time and I'm absolutely thrilled with the whole outcome

They installed a 3.25 Rough country lift kit and nitto 35 tires on my JKU. My Jeep looks great and…read moreI'm in love! Brady helped me figure out what parts I needed to order to make my Jeep exactly how I wanted it.

Needed one new light bulb for my taillight. Greeted when I walked in the door and didn't take long…read moreto find the bulb I needed to be on my way, I was planning on installing it my self but had a helpful associate named Casey replace both of them for me while it was storming. Saved me the trouble!

At first I had stopped at advance auto on Lexington road in Athens ga to get my battery tested. Was…read moretold by the fat blonde female manager that they were not allowed to go outside and do testing. Which I no is false because I have had things check before. And was also a surprise to the little red head assistant standing on the other end of the counter. Anyway. I left there and came to auto zone I asked Shane the manager if he could test my battery and without hesitation came out and ran the check not only on the battery but alternator as well. Turns out battery was bad. Shane removed the old one and installed the new and checked again before I left. Now that's great service. No question where I will go next time.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

I have always had a good experience there! Tonight, A knowledgeable, professional young man named…read moreTrevor helped me with my battery connection! He went over and above job descriptions to help me with my old van it really meant a lot and I do want to say how much I appreciate it, and him ...deserves a raise, keep him around!

Visited the store today. I've always had a good experience here. Today was not different. Patrick…read morewas extremely professional and helped me and made sure all was 100% and was very kind and friendly to me. I'm so thankful for him helping me today to resolve an issue that I had with my Highlander. Very appreciated!

I took my 2004 Toyota Camry in to get replacement led lights to replace the original lens. The…read moresales people were very helpful and informative. When I asked if they would install them they were very accommodating. While the salesman was installing the new lens it began to rain. He never hesitated but continued with his work. He finished with a smile and thanked me for coming in.

I RECEIVED THE WORST CUSTOMER SERVICE on 5/27/25 from your "customer service representative"! I…read morecalled to report that the shipping address I entered didn't take & that the system was trying to ship to my billing address. He said there was no way to change it then the next thing I know HE CANCELLED MY ORDER?! WTF??!! I need this part for my vehicle. His answer was, "Well I thought you didn't want it anymore. Now you can reorder it," Seriously??? These are the kind of idiots you hire to work in your customer service department????? I can't believe this asshole did this! Unacceptable & he should be reprimanded. I have been without my car for weeks now! Auto Zone, you should make this RIGHT!

Sold me $70 worth of wiper blades that don't fit my car. I told the sale associate Erick the year,…read moremake and model...he got the size right but the connection wrong. I come back an hour later to return and he says the 24" blade is missing pieces and is dirty. I hadn't opened either package as you can see the connection type on the back of the retail package. Not sure how I would use a wiper that doesn't fit my car AND use it while it's not raining in an hour only to return. I just wanted to buy some windshield wipers for my car (and I paid top dollar for them too)...instead I'm treated like I'm running some kind of scam on wipers. The critical thinking here is not very well thought out.

Brought my car in to have the battery replaced. They didn't clean the corrosion on the posts, sold…read moreme the wrong size battery, and stripped the bolt on the positive post. Made it to a gas station half a block away and the car wouldn't start. When i finally got it back over there two employees gave me the runaround and ten million excuses why they couldn't give me the right size battery and replace the bolt. Had to have the car towed from their parking lot to the dealership for what in reality was an $8 ten-minute repair. I will never visit another Autozone store in my life. If i could give them zero stars i would. Go to the Advance Auto across the street. Bad staff, bad management across the board here. Already left a message with corporate's customer service line about the unhelpful staff and the damage they did to my car and pretended to be too stupid to fix. They should pay for the repairs i now need that i didn't need before i made the foolish decision to stop there for a new battery.

I've never encountered a business atmosphere quite as unwelcoming as LKQ in Athens. The staff…read moreshowed very little urgency or friendliness--no smiles, no warm greetings, and a general sense of dissatisfaction seemed to hang in the air. The repeated explanation about not accepting credit cards due to fraud concerns felt like a rehearsed script rather than a genuine conversation, and it made for an unnecessarily frustrating customer experience both in person and over the phone, as I witnessed the 35 minutes I was there. I do want to commend Mr. Jake, who was helpful despite seeming hesitant to engage fully. It's unfortunate that even the more helpful team members seem constrained by the overall negative culture. The environment inside the office, while trying to pay, left a lot to be desired and gave off an impression of disorganization and low morale. I sincerely hope LKQ can improve its customer service and overall atmosphere--it would make a big difference. The product I purchased was of good quality.

From the owner: LKQ Heavy Truck Athens is salvage and aftermarket parts yard, 2 hours outside of Atlanta.With a…read morewide selection of new and used heavy duty truck parts and components, you can find almost everything you need here.