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    athenahealth

    1.2 (21 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 1 month ago

    Services - athenahealth

    Billing services

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    17 years ago

    Helpful 5
    Thanks 0
    Love this 5
    Oh no 1

    28 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
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    0
    19
    0

    7 months ago

    Helpful 3
    Thanks 2
    Love this 1
    Oh no 1

    2 months ago

    Helpful 0
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    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    60
    1

    4 months ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    7 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    5 months ago

    An exercise in redundancy. I spend 20 minutes answering the same questions each time I make an appointment. It has no learning skills.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of C. C.
    0
    21
    5

    11 months ago

    Helpful 1
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    1 year ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    6 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 4
    Thanks 2
    Love this 1
    Oh no 1

    3 years ago

    Can't access my medical record. Can't change the password. Can't get customer support for these issues.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 1

    6 years ago

    Unable to reach my portal. No way to get my user name. Supposedly email sent but not received. Tried several times. No phone support.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    4 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    7 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 1

    7 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    9 years ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 1
    Photo of K P.
    0
    29
    1

    8 years ago

    Helpful 6
    Thanks 2
    Love this 2
    Oh no 1

    12 years ago

    Helpful 2
    Thanks 1
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    XFINITY - Our cable wires were hooked around our working water faucet and hose. Extremely dangerous and wasn't taken seriously

    XFINITY

    (669 reviews)

    West End

    customer service is horrible! charges on bill do not match…read morewhat I signed up for when at the store. repeated calls to customer service resulted in no answers. Changing back to T Mobile

    Non Existent Customer Service The product itself is good…read more Some of the practices and customer service are awful. I lost my entire Outlook address book as a result. Xfinity just sent me an email stating that my password had changed and that if it wasn't me that changed it, to call 1 800 New Delhi. So, I now can't access my email and I'm thinking I've been hacked. I log in to my Xfinity account to find that they've disabled my password and that I need to create a new one for security purposes, which I did. Now I have to reset my Microsoft account also as the two are tied together. Would it be too much to ask to send an email stating that it's time to reset your password for security purposes and please take the following steps? After calling 1 800 New Delhi and going through phone menu Hell, I'm now on hold with with an Xfinity rep waiting for assistance with changing my Outlook password. The assistant "Mary" is obviously speaking through an AI translator because I can hear people speaking in Hindi or Farsi which immediately changes to English, filters any accent and changes voice intonation which in and of itself is super irritating. While holding for an "email specialist", Mary is trying to upsell me on a different plan (seriously?!) 30:15 minutes later, AI translated email specialist, "Phil" picks up and is happy to help me change my Xfinity password.... Phil couldn't grasp what had happened and the fact hat I needed help with OUTLOOK, not XFINITY. Phil later mentioned that if I was having Outlook problems that I should call Outlook.... After some choice words, I hung up. I'll figure it out myself. Xfinity "customer service" is truly a joke and a waste of time.

    athenahealth - billingservices - Updated May 2026

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