Tara Ross called me immediately after initiating a quote. She was polite, informed and ready to…read moreaccommodate our needs. We had had some trouble getting service with another company and that rival company recommended ProShred, touting their customer service. So far, Tara's exemplary customer service has not disappointed.

From the owner: PROSHRED® Boston is a world leader in paper shredding as well as hard drive shredding, and anything…read moreof a proprietary nature. We serve large businesses and home clients every day with our document shredding service, allowing them to maintain local, state, and federal requirements while protecting their public image.

I did a data shred drop off. My needs were small, one full trash can. The price was right at $50…read morefor my drop off. The communication and process was a bit off. As instructed on the drop off page of their website I called them to tell them of my drop off. First, I called in the morning to establish my understanding. The woman who answered confirmed my information and I was told to call when I was close, which I did. In my second call, ten minutes away, I was given directions and to go to door #7 not clearly marked). I was also informed, for the first time, that they did not take credit cards for drop offs. This meant I had to go get cash. As I arrived, one of their trucks was pulling in. He wanted to get into the bay of the garage. I asked him about drop off and he said he would call. This guy was very helpful and friendly, he entered the building, which clearly had credit card indicators on the door. If not for drop offs, for whom, as pickups would not see the door? Once I emptied my documents into the barrel, the truck driver emptied the barrel into the truck shredder. I don't think they have an on-site shredder, maybe just truck based. He took mt money, but then had to go looking for change. I only had twenties, as I was not expecting a cash exchange. So, good price, nice guy, got my shredding done, but it seemed a bit haphazard. Could work on processes.

Do not rely on these people to show up. They missed our appointment one day so I called to…read morereschedule and they never showed up for the 2nd appointment either. I wasted a whole day waiting.

Amazing service from start to finish. Inquired about document shredding services. Found the…read moreentire team to be knowledgeable and helpful every step of the way.

I wanted to let you know how impressed we were with the service we received from New England…read moreSecurity Shredders on 3/11/2021. Ryan and Tyler were amazing! They were polite, respectful, very hard working and went above and beyond our expectation of service! You have two great employees in Ryan and Tyler. Thank you to each of them and to you. We look forward to working with New England Security Shredders in the future and would highly recommend your company! NASC - Nashua Ambulatory Surgical Center - Renee S.

When my mom passed away, I ended up with a basement full of Documents from her old legal practice…read more These papers had sensitive documents and I needed a company that was HIPAA compliant and also willing to do the physical labor. My Document Shredding Driver showed up on time, cleaned up our basement and was gone in less than an hour time. Very dependable and secure as my documents were locked in bins and send to their plant for shredding. The price was also great for the hard work they have done. They earned all my five stars today and a big thank you

My law practice accumulated two storage spaces full of olf documents from old cases. My admin tried…read moreto book service to get these sensitive documents shredded and was very frustrated with the other shredding company, they never showed up and they kept updating their quote with extra charges. I took matters into my own hands and did some research from Shredit, Cintas to Staples and preferred to do business with this entity because they were local and I was dealing with the owner not some random call center in India. Neighborhood Parcel shredding service was on time, their staff was very professional and did everything they were supposed to do including an accurate invoice and timely Certificate Of Destruction. I later discovered that they were very involved in the Lowell Community and sponsor Lazarus House and Boys and Girls Clubs, so I am proud to send them my five stars to encourage them to keep their ways and complement their service. A+ all the way around.

Cyndy's Bottom Line: Shredding services with a smile!…read more *Walk ins welcomed *Creditcard accepted *Parking lot available *Efficient processing *Easy to follow instructions *Friendly and attentive customer service Highly recommended

Cheap, secure, and a non-profit. I am able to have documents I've held for your years disposed…read moresecurely.