Terrible customer service. Tried to re-cycle 5 nearly empty paint cand and they said they had no…read moreroom despite a phone commitment 30 minutes prior. Did not try to locate another site for me. Don't need them now or in the future.

In A Nutshell: -I'm…read morehaving my house painted while I'm out of the country. -In the painter's industry, Sherwin-Williams is known as one of the luxury brands. -They are known for their very high-quality of paints & expensive price points. -Their "best-in-class" Emerald paint usually costs about $75 per gallon. -Paint like, shoes and tires, are a commodity that is best not to skimp to save a few bucks. -If you go cheap, you'll end up having to spend all that time & money again. -Backed by a lifetime warranty, excellent customer service & expertise, Sherwin-Williams should be your paint of choice. -They have a plethora of colors & some booklets that help you choose a eye-catching color coordination based on "beach/coastal colors", "traditional suburban colors", "desert/southwest colors", "north east colors", etc... Overall, I was lucky to have purchased during their 3-day 40% off sale. Saved about $800.

Come see my friend, Hector, who continues to go the extra mile everything I come in for service…read more Mention this review to Hector or Ramon, you get a discount by mentioning the name 'Chet'. Rock-on!!

HORRIBLE service! The two times I've come here this person (lady) behind the counter wants to not,…read moreunderline the word NOT, help you. I dropped off a sample on Friday and came back Monday. No one called me to let me know the paint was ready. I asked her when it was ready, and she snaps "I don't know I wasn't here". I immediately remembered her from my last visit where she had to fully disclose they will paint match but it's not guaranteed. Why doesn't she just say it out loud, "HOW CAN I NOT HELP YOU"? Then she looks up my account by name. As we're standing there for a good solid minute I say, can you put this on my account. She says "I need your ID" sure but why don't you ask for it instead of just standing there, breathing, and existing. Then she sarcastically says, "HAVE A NICE DAY". Your life must be sad to be that angry at strangers. Good lord lady- get a job somewhere else if you don't want to help anyone at Kelly Moore. I don't normally post agro reviews but you're attitude is horrible on the two visits to this KM store.

My usual paint store went out of business so I found myself looking to build a relationship with a…read morenew place and a new brand. Sometimes these types of places that service professionals can be intimidating to a DIYer, but this was not the case here. Everyone I interacted with was welcoming and treated me with respect. Nicolas was very patient with me while I tried to find my perfect colors. He steered me to the right product for the job from primer to paint. He also showed me how to properly hold a brush when cutting in. This made such a huge difference in my current project and I'm never going back. Saves me so much time. I'm forever grateful. The paint itself has been great - colors are vibrant, paint silky and covers nicely. I'm a strong believer in three coats, but honestly it covers really well, you could probably get away with two, if you're careful with your application. It's not cheap, but I think fair for a quality product I can use and not worry about any issues during application and down the line. The smell is very mild and dissipates quickly. I definitely will continue using this store for all my paint needs.

For work, I often find myself ordering large quantities of paint & so I'm very familiar with the…read moreprocess which can sometimes feel trying on occasion. Nicolas was awesome, very knowledgeable & simplified the whole process while also providing their best recommendations. Very pleased with the interaction & will be definitely be ordering again here in the future!

From what I understand the staff is good. My problem was getting a sample color in Morgan Hill…read moredidn't match the swatch, ok I get that. But getting the same paint on Blossom Hill was a TOTALLY different color. And Sundays they are closed. I wanted to have a fit, but I had to finish, the color wasn't too bad, so I just covered the original color Too inconsistent for me. Be happy you were closed cos I went full blown Karen at home Update Husband got more paint yesterday. Asked for Swiss coffee. Paint wasn't mixed so now we notice it's unmarked and white with no mix-in. So second chance didn't work out too well. So far the other colors seem correct. I cannot recommend this particular Sherman Williams store. Morgan Hill was more consistent. It isn't likely tho I will use this place again, next time the color might matter more and I can't trust Sherman Williams to respect that

So far so good. great selection of colors. they pretty much leave you alone when you go in, which I…read morekinda love. I don't need to make small talk about paint. easy parking.

What an amazing experience we had yesterday at San Jose Color, getting touch-up paint for our car…read more We were truly blown away by both the service and the selection. The choice of colors is mind-boggling. Lynn generously gave us multiple sets of color strips to hold up to our car in the sunlight. Her patience and helpfulness were of a level that is rarely encountered. After we identified just the right color, Lynn helped us decide on the supplies we needed to do the job. Throughout the process, she impressed us as genuinely having our best interests at heart--just like a good friend, even though we had just met for the first time. Lynn also gave us valuable tips/advice about how to do the job done well and how to properly store the supplies. She even invited us to wait in our car outside while the paint was being custom mixed. This was the kind of purchase experience that you might associate with days gone by. We were delighted to discover that it can still be had, at San Jose Color.

I went into San Jose color to get some primer and DIY painting accessories for my little truck…read more This truck is not worth taking to a body shop. The owners there Eric and Lynn were very helpful. They took the time to instruct me to what I needed to do step-by-step and gave me the right products. They were very professional and also very nice people! Thank you so much Eric and Lynn!

My sister and I were there this morning around 10:30 and were kindly helped by each and everyone…read morethere, each person who saw us at the counter asked us if we needed help, we had a nice conversation with the one who first helped us and sold us our paint ,then he had gone back to mix it for us and several other employees came out to ask if we needed help,their service was outstanding and the employee who sold us our paint even carried it out to the car for us! It was a very special trip for us today to get that particular can of paint because a few years ago my sister was deathly ill and has had to take the room downstairs till she got better and finally now is able to go back upstairs to her own room to her favorite paint color so as any time would be your kindness would be appreciated but especially this trip it's a special time for her! Thank you all, next time we need paint we will be back ! Thank you everyone

Holy moly, Kristin Montoya knows her colors! We are beginning a renovation and I was absolutely…read morelost about what color tiles, quartz, backsplash, etc to choose. I came in here and spent an hour with Kristin and walked out with an interior and exterior paint palette that would make even the Property Brothers jealous! Kristin is calm, has an exceptional style sense, and is incredibly helpful. Thanks to her help in establishing a palette, I was able to choose all of my finishes with ease! **Should also mention that Kristin is finishing her interior design degree - her expertise is apparent.**

This review is a very quick shoutout to Ariel for helping me with the right shades of white (one…read morefor my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated. Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project. All in all a fantastic experience and absolutely recommend the store for all your paint needs.

This location seems just fine in terms of stock and a well- lit spot to look at colors, but the…read morehalf pint paint samples were a little more expensive here than at another Benjamin Moore store just a few miles away, and the color selection help was more limited.

Terrific customer service and paints! Staff is very friendly and knowledgeable. Im a new home owner…read moreand I felt comforted to ask many questions about paints. I enjoy that I have a profile for a tech to find my account to remake a paint I ordered in the past and I can call ahead for pick up (20 minutes)

Helpful staff, particularly the color consultant Gabe Connolly. Even as compared to another local…read moreBenjamin Moore paint store, there were better ( larger) color samples available here. And the small paint samples were less expensive than at another Benjamin Moore location ( and much smaller and cheaper than what was available at Sherwin Williams!). But the color help was the best benefit of all. This will now be my go-to paint store.