I have been a patient at this office for a few years. The front staff is super friendly and my…read moreappointments are always on time. Can I say Dr. Nguyen has great bedside manner if I'm not technically in a bed? Because she does. She takes her times and always answers any questions I have without making me feel dumb. She's also patient with me during the whole "1 or 2" test because let's face it...1 and 2 are awfully similar. Anywho, I would recommend this office and Dr. Nguyen to anyone!

Our experience here was unacceptable. A few hours before our kids' scheduled exams, the office…read morecanceled--offering no reschedule until we called. The only slot? Two kids squeezed into 30 minutes before closing on a Saturday at a location 40 minutes away. We still waited 20 minutes past our appointment. Kaitlyn, the receptionist, was unprofessional. The nurse seemed so uncomfortable it made the visit tense. At 4:15, the doctor arrived with no greeting, no welcome, and no warmth. Not kid-friendly, rushed, and we weren't even offered the chance to purchase glasses. Complete disregard for our time and business.

I was referred to this place by a family member that had cataract surgery here. They had their…read moresurgery @ the medical center, but I was happy to know there's one closer to me. I made the appointment online & was contacted by someone to confirm. The cataract exam was very thorough. I decided to have them do the surgery & was happy to find out the surgery center was located onsite. The surgery was scheduled quickly & it went so smoothly. Dr Wright was my surgeon & I felt confident that he'd do a great job based on his experience. I'm 7 days out from my surgery & everything is going well. I would definitely recommend Mann Eye based on the great treatment that I've received.

12.24.25 First visit to this location…read more The front desk staff ladies were nice and polite. The wait time was long. (Waited 1 hour past my appointment time) The exam was very thorough. Seeing Dr. Jhaver is always awesome. I love the way she explains everything and answers all your questions. I only came to this location because Dr. Jhaver was at this location today.

I recommend this business because they are very detailed and precise in their evaluation. I made my…read morefirst visit 3 years ago. I went this year because I just started new medications and it was recommended to establish a baseline retinal scan. Some meds can affect vision. My prescription hasn't changed, my left eye cataract has advanced some, My retinal scan was identical to the scan from 3 years ago. By the way, the retinal scan will show issues with glaucoma risk, retinal detachment, early signs of macular degeneration. Is this a wise way to spend $39, I think so!

Dr Pham is excellent doctor. After many years I finally have great vision again. Highly recommend…read more All the 5 stars is concerning but once you go you will see it's well deserved

I first visited Dr Joseph right before the pandemic, and I just had an appointment with him again…read morelast week. Out of all the businesses I have ever been to, Dr Joseph and his staff provide the single best customer service experience i have ever had. I am not comparing him to another optometrist, I truly mean any business. Dr Joseph is incredibly kind and helpful. While performing my eye exam, every question/concern I had (which was several) was happily answered and explained in a way that I could easily understand. I never felt like he was rushing to end my appointment. He kept making adjustments until i had the best possible outcome. When he was looking at the photo of my eye, I asked if he could explain what he was looking at. He gladly described to me everything that he was looking at, and what exactly that means for my vision. When it was time to pick out my frames, I was the most indecisive I have ever been in my life. The kind woman at the front desk came over to see if I needed any help, and I asked if he she would give her opinion on some of the frames I was thinking about. She gave some great advice and helped me narrow down my choices. I was still a bit unsure, so I asked Dr Joseph if he would share his opinions on the few that i had. He sat down with me and shared, in his opinion, the pro's and con's of each pair. He did not try to up-sale me on an expensive pair. He truly wanted me to choose the pair that I felt was best for me. If you are like me, and are looking at every optometrist within 50 miles for the perfect choice, stop now and go see Dr Joseph. You will not receive a better eye exam or customer service experience anywhere.

I walked in to ask about walk-ins. They said they take walk-ins but weren't accepting any at that…read moremoment, with no follow-up about scheduling for later. While browsing, staff watched me closely, making me feel like a potential thief rather than a customer. It was frustrating and left a poor first impression. Pros: Acknowledged walk-ins exist. Cons: No proactive scheduling option or follow-up. Uncomfortable, watchful atmosphere. Lacked warmth and welcoming service. Suggestions: offer future-appointment options, greet customers, explain wait times, and create a friendlier, more inviting environment.

Saw Dr Garza on 6-3-22. His staff was very friendly. My wait time was the shortest I've ever had at…read moreANY doctors office. Dr Garza was very thorough with his exam after listening to way I was there. He was very good at his explanation of what he found and made sure I understand him. After all this he asked me if there was anything else he could do for me. I would definitely recommend him and his staff to you and my family. Hope you never need to see an optometrist, but if you do I hope you go see Dr Garza with Berkley Eye Center. Richard Clark.

On September 1, I visited Berkley Eye Center in Sugar Land for a contact lens prescription and was…read moreseen by Dr. Hoang. Before the exam, I told the staff I was paying cash and asked what it would cost. I was told the price would be between $50 and $250. During the exam, Dr. Hoang asked why I was declining dilation. I explained that, for whatever reason, my eyes stay dilated for a couple of days. She told me it only takes a few hours to return to normal. I said I understood that is typical, but it is not my experience. Her response was, "I am not going to argue with you." I was left confused, since no one was arguing. I did not owe anyone an explanation. A patient can decline a procedure without giving a reason. I chose to be upfront about how my own eyes respond, and I was talked down to for it. A doctor should listen to what a patient says about their own body, not dismiss it. When I checked out, the bill was $391. I had another appointment and needed to leave quickly, so I pointed out that the bill was higher than the quote and asked them to send me an itemized bill. It never came. I called and left a message, and it took until the second day to reach anyone. After I finally received the itemized bill, I called billing, and they sent me to Jessica, the office manager. Jessica told me I had received a standard exam. I asked how a standard exam could come to $391 when I was quoted a maximum of $250. She said her notes showed I was quoted a *minimum* of $250. That is not what I was told. Why would a cash paying patient agree to an exam with no upper limit on the price? The right answer was simple: honor the $250 quote. Instead, the focus was on proving the office was right, not on taking care of the patient. That tells me everything about their priorities. When a patient asks for a price up front, the practice should give a clear and honest answer and stand behind it. If you are paying cash, get your quote in writing before you are seen. I will not be returning.

Great Doctor with great bedside manners. Asked the right questions. Explained what he was doing…read moreall the time and why he was doing it. The front end staff were efficient and detailed. I would definitely go back there

This by far has been the worst experience with an eye doctor that I have encountered. Got my eye…read moreexam in September 2020 and the front desk receptionists had attitudes. Since their system was down for taking my insurance, I paid out of pocket and was guaranteed that I would be reimbursed once their system was up. After not hearing anything for a month I had to call and remind them. When my contact lens provider called to verify my prescription it was changed (by someone at the doctors office) without notice to me. When I re-submitted my order, The doctor's office would not approve it. I had to go there and request a physical copy of my prescription to scan to my lens provider and prove my correct prescription. I went to them because they were close and open on Sundays, but I will never return. They have been anything but professional!

This store is amazing! i came in with two of my own frames that needed adjustments. They took my…read moreglasses , tightened and bent them so they wouldn't fall off my face. I had previously taken these in to an eye glass repair shop that told me he wasn't able to adjust my frames! HOGWASH! I highly recommend coming to this establishment.

Been a patient for over 10 years. Started seeing Dr Lee since she was practicing at Sugar Land…read moreMall. Followed her to this location in Univ Blvd. Her staff is friendly, patient, professional & kind. So is she. I recommend.

Dr. Shaub was the best!…read more He's very knowledgeable and took his time to explain everything in detail. I've been seeing optometrist for years but no one has ever gone into details of the exam the way he did. A very genuine and polite individual. Seems like he really cares for his patients. Highly recommended!

Dr. Schaub is amazing! I went in with a specific concern after an appt elsewhere that left me in…read morequestion. He was very thorough , kind to my daughter and gave me so much ease. He also told me a few things about vision in general to help me better understand how the eye functions and what to expect as my child gets older. So-Thank you Dr. Shaub :) We will be back.

Exceptional doctor and gifted eye surgeon. Extremely thorough and caring. Whether with routine…read morecare or sudden eye infections, the staff ensure that I see the doctor immediately and receive the care I need. I completely trust Dr. Jadav.

I was concerned about my cataract surgery and gave Dr. Jadav and his staff a hard time (perhaps I…read moredidn't hear to allow some time for your vision to recover right after surgery). Anyway they did a great job and the final results are 20/20 vision (I chose the multi-focal lens for both eyes, laser surgery). Kudos for Dr. Jadav for reaching out to me personally on a holiday to answer a question and a great bedside manner. Outlook Eye & Laser and Dr. Jadav is where you want to go, even if you are a worrier like me. My thanks to Dr. Jadav and his staff!

Dr. Johnson is thorough - he has provided excellent care for me in the 15+ yrs that I have used…read morehim. He demands excellence from his assistants; in the one instance I witnessed where a new assistant did not follow protocol in preparing me for my exam he had her in, quickly explained the correct procedure to her, ask if she understood/had any questions & then sent her back to her duties. As a witness to this I was glad to see that this mistake was corrected immediately in a firm but caring way the young lady did not seem to be embarrassed -- problem corrected without demeaning anyone & demonstrating to me that he cared for his patients and staff too. He sincerely apologized for the 10 min delay and then thanked me for my patience. He is pleasant to be around and will take the time to explain and answer Q's. I will not ever hesitate to recommend his services to anyone (especially if you prefer an MD over an optometrist).

I LOVE Dr. Bulan he is a patient, caring, wonderful Pediatric ophthalmologist for my young child…read more Although the wait times (sometimes over an hour and a half in total wait) and other office staff here SUCK! Not all but most of the staff members are just not nice, especially the optometrist-Wanda. The prices of frames/lenses without good insurance are just through the roof. ($325 for the pair my daughter needed) so I looked online to potentially order her a pair from a website for a cheaper price- the website needed her pupillary distance but the office wanted to charge $25 to give it to me (not listed on her prescription) I was also told it "generally isn't given out to pediatric patients and would have to ask Dr. Bulan if it were ok" do they do this purposely so you have to buy glasses from them? Just ridiculous.