The overcharged me and wouldn't fix it so I dropped them and moved on to another company. They did…read morethe same thing to my uncle!

This was my second time coming here, and the experience was less than desirable again…read more When we first walked in, we were met with, "I'm in the middle of something right now, I need a few minutes." Which I guess was fine, but we were the only customers in there, and they were all sitting, and standing in a cluster talking loudly about another associate who was late. After about seven minutes, someone came from the back, and attempted to help us, but was unfamiliar with my phone (Z Fold), and was at a loss with issues my husband was having with his phone. I will not be coming back to this store.

am having an issue with the AT&T New Independência store, where I have been receiving improper…read morecharges for the past six months. The former manager, Alejandro, was unable to resolve it. I have already spoken with two staff members, Igor and another employee whose name I do not recall. They were supposed to pass on my dissatisfaction to the new store manager, Osiris, but it seems they have not conveyed the information, and the manager has not contacted me. I still have this open issue; I remain with the problem unresolved, and no one has contacted me so far to solve it. I am being harmed by this, and I am not receiving the standard attention I would expect as a customer. I want to highlight my dissatisfaction with the company in question.

Chris and Yonel helped me for over an hour after closing to get my service squared away. We were on…read morethe phone with AT&T customer service for at least an hour before anyone picked up...then another 40 minuite waite. The store was exceptionally helpful, but AT&T helpline is the worst i have ever encountered with any company. However, both Chris and Yonel were very understanding and helped me get the 37.00 internet deal that was about to expire that day. Both employees were very knowledgeable and understanding willing to go above and beyond to help you get you the correct service.

Was at the Winter Park location, earlier today, spoke with an AWESOME, SMART and KNOWLEDGEABLE…read moreYOUNG MAN!! He answered all my questions with understandable answers. What an awesome experience to have a real-life conversation with a none-idiot!! Very refreshing!! Thank you very much Mr. Michael G, you ROCK!!!

I went into the Winter Park store Saturday, October 3rd to return their router and cancel my…read moreaccount. The man at the counter immediately started to try to retain my services. I said no. He ignored my three no's and aggressively continued his spiel. It was a trigger for me. IYKYK. My only recourse was to raise my voice and be rude. That worked. Since I was two days into the billing cycle I had to pay another month, which I was prepared to do. When I asked for a credit to cover the two days I wasn't able to work (from home) he said he couldn't approve the credit but his manager could help. The manager was within ear shot of our conversation and came over and guess what, he said he didn't have the authority to apply a credit unless it was for installation, and that I would have to call customer service...shocker. I threw the rep behind the counter under the bus and told the manager "he said you could". I will say the manager was professional, but I have to wonder what kind of training the manager is providing that he would allow his employee to behave (within hearing distance) like a frat boy who won't take no for an answer.

This guy deserves so much more recognition and reviews. I went in today after being quoted by a…read morepopular phone repair place (you break i fix) and they quoted me 80-400 to get my screen repaired. Tomas my motherboard in a NEW phone of the same model, for 80$ flat. He saved me so much time stress and $ and i dont understand how other major phone repair places are still in business when this guys is doing such quality work in little time and a fraction of the cost. 10/10 i hope i never break a phone again but if i do, i know where im going :)

great experience from the moment you walk into to this store. the owner, tomas greeted me and asked…read moreme if i was henry who had just called. after asking me my how long i intended to have this phone, i told him i wanted to use this phone for the next couple of years. he said some customers just want a new oem glass to maximize the trade in value and others wanted a genuine apple glass. after installing both types of glass, i chose the apple screen. tomas was very respective of my time and answered all my questions. he showed me phone cases that are uploaded with ones' own pictures. no high pressure sales at all, but just a very knowledgeable technician and business owner. a great guy and and a very satisfied customer. henry r.

JOSHUA was incredible, he helped me fast, efficiently, and gave me tons of info I've been wanting…read morefor months. 10/10 service, I will always come to this location to get help, ask for Joshua if you need help picking cool additional stuff like new chargers and cases, AirPods, etc. he was awesome to work with

T-Mobile has opened a location in the Fashion Square Mall next to the Macy's. It is in the old…read moreSprint location. I am a long-time customer of T Mobile, nearly twenty years and have never had an issue with them. This is a convenient location for the employees of the various stores in the mall, as well as customers.

Absolutely the worst service I've ever experienced. I paid $150 for Geek Squad to do a simple…read morehookup of additional monitors. The tech came out on 8/15, couldn't fix it. Came back 8/16, still couldn't fix it. He promised he'd return on 8/22 with someone from the computer department to finally resolve the issue. Not only did he never show up, but he had the nerve to mark my ticket as "completed." I confirmed directly with Alexander by text that he would be here, and he just didn't come. When I called Geek Squad to figure out what was going on, I wasted more than three hours being bounced around to overseas call centers where no one had the slightest idea how to handle my concern. The end result? Because the ticket was marked as completed, they refused to give me a refund. So now I'm out $150 for absolutely nothing. This is a scam, plain and simple. The lack of accountability, the lies from the tech, and the refusal to refund money for a service never performed are completely unacceptable. Geek Squad used to have a decent reputation, but based on my experience, they're dishonest, incompetent, and not worth a single dollar. Save yourself the headache and your money, go anywhere else.

This is the third time in three months Best Buy delivery people have failed. I keep telling them I…read morewill never buy another appliance from them but this time I mean it. They hire unprofessional people to deliver and install. It is totally not worth the aggravation when there are other companies to use. Avoid at all costs.

Jonathan's skill and customer service saved me hundreds--highly recommended!…read moreMy iPhone 13 Pro Max battery got so bad I had to keep it plugged into an external battery for more than an hour of use. When I brought it in, Jonathan showed me that the battery had swollen dangerously, actually pushing the screen forward. He quickly replaced the battery and back glass and offered free repairs if I had issues within a year. However, my phone started restarting itself every few minutes of continuous use with a frustrating catch-22: I needed the latest iOS to calibrate the battery, but the phone wouldn't stay on long enough to download it. Jonathan tried a second battery and realized it could be hardware damage and ordered a new internal part (most likely the motherboard). I paid extra for that, but it was an amazing deal compared to replacing my whole phone. While waiting for the repair, he even lent me a loaner phone. When I got back, he had everything ready and waiting to log in, update to the latest iOS, and finish calibrating the battery. My phone has felt brand new ever since.

From the owner: We are a small electronics repair store, we fix issues on phones like broken screens, bad…read morebatteries, faulty or blurry cameras, we replace the broken digitizer on tablets as well

When I entered the store, he talked professional and shook my hand…read more As he was fixing my phone he was holding conversations with me and he was being kind. He fixed my phone right away and I was content. Also he is willing to negotiate little and he even fixed my pic msg phone issues. Next time, I'll def go to him again! :)

I brought my ipad air 2 to this place to replace its glass. He charge me $100 for it which is lower…read moreand most of the places; however i got back my ipad with a very low quality glass and the edge of it wasnt sealed. 1 week later the glass started to get separated from the ipad and dust got in between the screen and glass. I brought it back to him, then he told me to come back in couple hours to get it. I came back and found out that all he did was blew out the dust and tried to stick the glass back without sealing it. Now my ipad is a piece of junk; it doesnt respond to my fingers. Bottom line is bring your devices to other places, they maybe more expensive but your devices wont be *ucked up like mine.

I have to say this is the best MetroPCS I've ever been to the people behind the counter are always…read morefriendly and helpful even if you come in late like I did to pay a bill like a dummy Sebastian you're the best

From the owner: Switch today & enjoy America's largest 5G network.read more

I've been paying for phone insurance which offers free unlimited battery replacements and I finally…read moredecided to use it. Super easy to pick a vendor and I went with uBreakiFix here as it showed the battery I needed was in stock. The store called to make initial contact which I thought was nice. I stopped in on a Sunday when they opened at noon and was greeted quickly. Gave the employee the info and he validated the insurance claim, was quoted 2 hours for the battery replacement and informed that the screen protector would likely be shattered in the process. There was a slight issue that required another 30-45 minutes after the initial time estimate. By the end of it all the battery was replaced and phone working like new. My main recommendation would be to make it right when it comes to screen protectors if installed as some can be expensive. If something breaks in other industries the repairman will normally try to make it right and replace whatever is broken in the process I think that should be included as it'll cost me at least $20 to get a new one for something that should've been entirely covered.

Incredible place with incredible employees. They helped me fix my broken motherboard and had it…read moreready for me within a couple days. Helped me save money during each step of the process and were very communicative and friendly!! Highly recommend if you ever have any pc issues.