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AT&T Store

5.0 (5 reviews)
Open • 10:00 am - 8:00 pm

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4 years ago

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1 year ago

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6 years ago

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5 years ago

KUDOS for Ángel! He was great to deal with. It made my transaction seamless and a pleasure.

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6 years ago

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URPhone Store - water damaged phone repair

URPhone Store

4.1(12 reviews)
8.8 mi•Horizons West / West Orlando

called and. told owner that would like to come during a range of time the following day. informed…read moreowner problem and phone type. Drove to store the following day and was greeted and helped immediately. extremely fair price. professional repairs and friendly service. RECOMMEND Note: I witnessed a customer leaving after the owner had completed his repairs...as i entered the store.....He had a big smile on his face!!

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

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URPhone Store - Orlando phone repair

Orlando phone repair

URPhone Store - Orlando cell phone repair

Orlando cell phone repair

URPhone Store - IPhone screen repair

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IPhone screen repair

AT&T Store - Getting Abuela an iPhone.  Maybe. 9/23/19

AT&T Store

2.7(29 reviews)
3.3 mi
•$$

5 Stars for Sean being a service-excellence-badass-super-hero. That's right, service that actually…read morecompelled me to ask about a post-purchase survey. Yes. I actually asked for one of those annoying things. lol What can turn a run-of-the-mill phone upgrade visit into a great experience that leaves you smiling (and not just abut the new toy you now posses? Sean. That's what. As soon as we walked in, Sean heard the bell at the door and walked over to greet us. I had driven from another store that didn't have the new iPhone in the color I wanted (get that "rose gold" *coughcoughPINKcough* phone out of my face!). That store had let me know about the corporate shop less than a mile away and after a quick call to verify, I headed over to this AT&T corporate store (not one of the franchise stores, so it's got the most selection). I like to describe Sean as a gentle sherpa, guiding me through the dangerous terrain that is a phone upgrade. Let me rephrase that, phone upgrades don't exist anymore, so he was guiding me through the dangerous terrain that is a glorified phone leasing program. Was I annoyed that I could no longer get a new phone every few years based on signing a new 2-year contract? Yeah. Did Sean answer my skeptical questions with humor and patience? YUP. Beyond that, I'm an undercover grumpy old man who doesn't understand technology (see: iCloud). Sean spent over an hour and a half with me and my sister, helping us pick phone cases, applying screen protectors, reapplying said screen protectors when I saw lint under it, explaining features we didn't know existed, and setting up our new phones to look identical to our previous phones (ain't nobody got time to re-install apps). After he got done with my new phone, he spent time getting my sister's info on my old phone. This didn't mean a sale for him, just recycling my old phone for her, but he never gave the sense that it mattered to him or his level of service. Overall, a convenient location, big store, plenty of staff, and smiling faces. Can't ask for more than that! (Ok, well, an old-school actual phone upgrade would be great, but whatevsssss)

Chris and Yonel helped me for over an hour after closing to get my service squared away. We were on…read morethe phone with AT&T customer service for at least an hour before anyone picked up...then another 40 minuite waite. The store was exceptionally helpful, but AT&T helpline is the worst i have ever encountered with any company. However, both Chris and Yonel were very understanding and helped me get the 37.00 internet deal that was about to expire that day. Both employees were very knowledgeable and understanding willing to go above and beyond to help you get you the correct service.

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AT&T Store
AT&T Store
AT&T Store

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Verizon

Verizon

2.3(43 reviews)
3.4 mi•Colonialtown Center
•$$

I know this location doesn't have the best reviews but they got the job done for me in my cellular…read moretime of need. My iPhone sustained water damage after I was caught out on a run in a bad storm. It was deemed irreparable by the repair shop. I found this out around 5:30 at night. I immediately hopped online to see what my replacement options were. I was able to find a phone that was available for in-store pick up. The problem seemed to be that it takes 2 hours to process and it was already by now 6:30 (I know, I know, it took an hour for me to make up my mind). To be safe, I called the store to see if I ordered online for in-store pickup I could get my new phone that night. I spoke to a team member, Shawna I believe, and she said if it showed they had the phone I would be able to get it even though it was getting to be 7pm. She took my name so when I came in she would have it ready. I ordered the phone and about 20 minutes later walked into the store. I told one of the associates I was there to pick up the phone. Shawna came over and confirmed my name and said she had my phone. She went to the back, handed me my phone and said I was all set. She even took time to go over my new payment plan and costs so I understood the breakdown. I needed a replacement fast and Verizon came through. I had a great experience getting my new phone in a convenient timeframe for me. It was much appreciated!

The overcharged me and wouldn't fix it so I dropped them and moved on to another company. They did…read morethe same thing to my uncle!

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Verizon
Verizon
Verizon

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AT&T Store - mobilephones - Updated October 2026

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