Elethia and Stacie were the BEST!! They helped me fix all of the issues with the phone that I was…read morehaving and were able to get me and my friend out of the door very quickly! They both were very nice and had the best customer service, they deserve a raise! If you stop by this store you should get those 2 to help you - 10/10 service!!

Awful customer service. This store has gone down the drain in the last year or two…read more Walked in, an employee hollered across the store at me "I'll let you check in when I have time." Don't do me any favors. I ordered my new phone on Verizon website. By the way, store was completely packed. People sitting and waiting, people standing waiting. Seems they are possibly understaffed. Parking lot is a nightmare. If you live in WF, you already know that!

Lisa at the Sam's T-Mobile was very kind and helpful when switching my provider and getting a new…read morephone! Thanks to her and her manager for getting me all set up!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

If it's anything connected with the battery, they seem to be able to find it and if not, they can…read moreorder it. You can get a second car key about half the price for the dealership.

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

DO NOT TRUST THIS STORE WITH YOUR COMPUTER…read more If I could give zero stars, trust me I would! I brought my laptop to this location to have a replacement part ordered and installed for the back plate. What should have been a straightforward repair turned into one of the worst customer service experiences I've ever had. First, I waited a week for the part to arrive. After receiving a text that it was ready, I brought my laptop in and was told the repair would take approximately 48 hours. After 48 hours, I called for an update only to learn that my laptop had not even been properly entered into their system and no work had been started. I was told it would be addressed that day. Several days later, I called again and was informed they had the wrong part. What is unbelievable is that nobody from the store ever contacted me to let me know. At this point, they had already had my computer for over a week and a half. Because I work from home and could not continue waiting indefinitely, I picked up my laptop. When I spoke with the store manager, Stephen, I was met with excuses instead of accountability. Everything was someone else's fault, and there seemed to be no concern whatsoever for the inconvenience they had caused. The worst part came when I got home and discovered a screw protruding through my laptop screen. That damage was not there when I dropped my computer off. The laptop had been in their possession for more than a week, and now it had new physical damage. I contacted Asurion for assistance. They attempted to help, but because this location is independently owned, there was little they could do. The store then claimed they never opened my laptop and even said they reviewed security footage. That statement makes absolutely no sense because employees opened my laptop multiple times in front of me while I was physically standing in the store. If they truly reviewed the footage, they would know that. Instead of taking responsibility, they denied everything, refused to address the damage, and effectively blamed the customer. Everyone makes mistakes. The real test of a business is what happens after a mistake is made. This store failed that test completely. Poor communication. Poor management. No accountability. And a refusal to stand behind their work. If you value your computer and expect honesty when something goes wrong, I strongly recommend taking your business elsewhere. Based on my experience, if your device is damaged while in their possession, don't expect them to admit it or make it right.

if you want incompetent people to work on your devices this is your place. these provided the worst…read moreservice, they were not able to change an iphone battery, asked for unrelated access to phone accounts, opened phone to replace battery, did not change the battery and lost half of the screws putting the phone back together. these people are the worst, save your money and go anywhere but here for repairs. they are overpriced and ignorant to doing repairs.

We used IFix repair for our refrigerator recently for the first time…read more The experience was great. and it started from the receptionist who answered the telephone. Very professional, efficient and polite. The tech, Andrii, sent to our house was prompt ,straight forward and highly skilled. He repaired out appliance efficiently and the charge was reasonable. We will be using IFix in again. Finally, a company I can trust!

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

I had CJ Computer Services set up my new computer and also add software. They were prompt,…read morecourteous, patiently answered my many questions and did not leave until I was completely satisfied and knowledgeable in how to use my new computer. I would very highly recommend them to anyone needing computer support. Thank You CJ Computer Services; I love using my computer.

CJ did a great job restoring my laptop to its original condition. It was infected with viruses and…read morenow it is like new again. Prices were great, professional all of the way. I would definitely recommend him to others.

Arrived at store at 1:34. One staff person, Sergio. Was there for two hours and watched as Sergio…read moresaid he would help a woman and her son, and then a quick trade-in. He said go get a bagel and then return. When we returned he was still with woman/son and this continued until we finally left. In between he took five other people ahead of us. 24/7 customer support to unfreeze phone and they were not open. Not notified it takes 24 hrs to remove block from stolen phone.

I came to this particular location because they had good reviews & I was short on time. I was able…read moreto find parking out front in the shared parking lot. I was greeted & helped as soon as I entered the store. Both of the employees were helpful during my visit. I got a new phone up & running with the data from my old phone transferred in a timely manner. My only issue is that they didn't have the phone color that I wanted in stock but he did offer to order it for me. The business also sales phone cases, chargers, etc at this location.

We replaced our LCD with this establishment. Paid $117. We were promised a 30 day guarantee. We…read morecame back 20 days later with the same exact problem. Screen going completely black with lines on the screen. We were told the lines on the screen are not a defect in the LCD and the screen going black is not, covered by the warranty. This was the exact problem we brought the phone in to have the LCD replaced the first time around. We feel like we were cheated. Satisfaction definitely not guaranteed. Would not trust this establishment.

From the owner: We Fix All Kind of Cell Phone Models, All Kind of Unlocking, iPads, Tablets etc. We guarantee the…read morelowest prices for cell phone repairs we are an electronics repair shop specializing in mobile Phone Repair. affordable & professional Cell Phone Repair ON THE SPOT, While You Wait.