I called and they ordered a new screen. I brought it in, and they "repaired" it. I get back to the…read moreoffice and discover the fingerprint scanner isn't working. I called. Their response was, "we don't guarantee that biometrics will work after replacement. " Had I know before wasting $280, I would have taken my phone elsewhere. Now I wonder what else isn't going to work properly, that they didn't warn me about. Take your phone elsewhere.

They did the most amazing job on repairing my iPad screen, and also put the replacement screen…read moreprotector on for me as well. They were very prompt with the service, and advised me it would be 24 to 48 hours when my device would be ready, and they upheld their end of the bargain. They contacted me within 24 hours stating my device was ready, however, I was out of town at the time, so I picked it up the following Monday. The pick up process went smoothly, transaction went smoothly, and everything was perfect with my device. I am very satisfied with my service I received and they have the most amazing employees that take care of you in every way.

Knowledgeable and full of great advice. I'll be back to up grade! I wish I could remember the young…read moreman's name. He was so helpful. Go this place might surprise you.

I was visiting from out of town and decided to purchase a new phone. I was told my data transfer…read morewould only take about 45 minutes. The download took 18 hours. By the time I got to my home state my new phone stopped working. The reason it stopped working was because I was sold a 256g phone but had a 512g phone. All of my data was not able to transfer. Before going to my local store, I didn't realize what was happening, so I was making sure my new phone was able to access all the app with usernames and passwords. I went to my local store because now, I'm not able to send/receive text and calls. I was deleting apps off the old phone because they are now on the new phone. The rep at the store in my home state realize the issue and told me I will be charged a restocking fee of $55 because the phone box has been opened and if I want my phone to work, there is no way around it. So now, I had to upgrade my phone from 256g to 512g, pay taxes again on the 2nd new phone, lost alot of my apps because they wiped the first new phone cleaned and reactivated my old phone. What a mess! Now, I am out of money, a new phone and have to wait 7-10 days for the new phone because they are not in stock. Is it not so hard for the reps to view the gigs on the current phone and ask do I want less gigs or not? I was also told I would have to call customer care and ask them for the restocking fee of $55 back because of the error of the rep. I understand errors are made; however, the cost and time lost falls on me, the customer, with nothing more than an apology. I will NEVER purchase a phone out of state and from a non( PRIME) AT&T store again.

My husband and I went here the other day to create a joint plan and trade in our old phones for new…read moreones. We had never done this before, but Shemp really helped us. He made the process really easy and officiant. I would recommend this location. ASK FOR SHEMP!

I was experiencing problems w my iPhone. I thought I had taken too many pictures or something…read more Jorge came over and assisted me. He calmed me down and looked into the problems I was having. He looked and after a bit found I didn't have much memory left after the recent update. After helping to fix the problem he reminded me that it was a temporary fix that would probably only last till the next update or so. He found a promo where I could get a new iPhone for a minimal charge. I was very fortunate. Both him and the manager were very understanding. I am grateful. The service was above and beyond I am very happy w my experiences here. They are very professional. Thanks so much Tmobile.

Aurora is the only person you should do business with at this store…read more Went in to get a watch today and our girl was off. I will not ever step foot in that building again. I've never ever met a more rude bunch of so called sales people in my life. I could tell you everything that happened but, it would turn into a novel. I would turn them into mgmt but, I understand it will not do any good because that is the vibe at this store from the managers down I wished Aurora worked at a different store as she is excellent but, the rest are a poor excuse for good help Stay away !!!!!!!!!!!!!

All the managers here need to be fired. The amount of people i had to talk to too figure out my…read moreshipping problem was unacceptable. I talk to these people 4 different times on the phone and THEN drove 30 mins to the store to be told to call the 611 customer service number. I would give these people and this store negative stars if i could. If you value your time, read the other reviews and take notes because they are all true. NEVER do business here. AURORA was the only competent person and she needs to take over.

I came here when my battery burst and they fixed it. The celllphone cracked and they fixed it put…read moreon another protector because Zapps doesn't make covers for my phone and it's fine. He quoted me a lower price when I wanted an estimate but the final charge would have been more and he honored his quote, Travis took care of me and my phone

I have had absolutely no issues with CPR and hate to have to give such a poor review. I took my…read morephone to get the screen replaced from dropping and cracking it. The screen is the 360 4way privacy screen. The person that replaced knew it was not the standard one because of how much darker it was albeit I realized when I got home that it was the incorrect screen protector. I did phone them and left a message. I called back the proceeding day. There was slight confusion but to end the avail they said I can get my phone screen back and theirs and I would have to pay the difference! I was shocked because it was an error on their part. It was explained that they are loosing out since the screen was put on and unfortunately I can understand BUT it was their fault for putting on wrong screen. I have been using CPR and ZAGG protectors since my iPhone 12 days and have been going to them for that long. Any issue that ever arose they always fixed. This should be no different! It was their fault. Maybe people get over on them I do not know but was disappointed! I did call ZAGG and explained the entire situation and the customer service rep was so amazing. She said she would notate my return that will not match and why and will send a replacement at no charge and offer an additional free upgrade. I let her know I was thankful for the replacement and to keep the upgrade. Issue was handled by someone else whose fault it was not!

Brought my laptop MacBook Pro here because it wouldn't get passed the loading screen…read more Guy charged me checking fee and told me he couldn't fix it That my motherboard was toasted Was also very unprofessional to responding in regards of MacBook, After checking it and charging me He said my motherboard was bad I took it to a different repair shop in the area They did a factory reset on it and my MacBook works like new Didn't even have to replace any part

This guy is a scam artist. Do not do business with him. You think he's working on your equipment…read morebut when you get it home, the exact same problem exist and you won't be able to get a hold of him through phone or text. He will gladly accept your money tho! and BS you on the issue but you're laptop still is t working. Con man to the extreme!

We built a new home and installed a network with four access points that I installed. I needed a…read morelittle help at the end working out the IP addresses back to the 24-port switch. I called PCD Cyber at 2:00 PM, they had a tech at my home by 4:00 PM. Braden had the system up and running in less than ninety minutes. He was courteous and knowledgeable and provided service that was excellent. I highly recommend PCD Cyber. Thanks!

Great personal service! I had been struggling with an issue on my printer/computer compatibility…read moreand Rachelle came to my house and fixed in one visit what the last guy couldn't figure out in several visits. This is a husband and wife team that really know their stuff!

PISS POOR EVERYTHING... messed up all my electrical in my car and my friends car... didnt cover the…read morebox or anything ... DO NOT EVER GO HERE!!!

One of the worst companies I have ever dealt with. They were more interested in drumming up new…read morebusiness at the fair than completing the work that they already had. Three times they lied to me about what their tech and done and when. Then they said that they needed to send off for a part and it would take 2 weeks. It ended up take 5 weeks. It got to the point that they stopped answering my phone calls. The last time I stopped by to check on my phone, I called and watched the attendant pick up the phone and look at it and setting back down without ever answering it. I confronted him about it, asking why they weren't answering my phone calls and he lied to my face. I finally just got my phone back almost 2 months later. Stay far away from this company!

Love the design of their shop (I'm a designer). Location is good. I think his name was Jeremy or…read moreJustin. Anyway, he was really nice and he helped me with a quick fix. My laptop acted up out of nowhere and I just Googled and found Skinny's so I grabbed it and ran over. I didn't even call. I just went over there. He helped me and fixed it right away. This is the place I'm going to for my computer for now on.

I cracked my phone in August and went to get it fixed at a local store. The next week I dropped it…read moreand it cracked pretty badly. I was upset because I paid $150 for them to replace my cracked screen with a cheap poor quality screen. My phone had been cracked for the past two months when I dropped It again and I was completely unable to use my phone. I took it to Skinny's and it took about 45 minutes to fix my screen. I believe it cost around $170. I knew they would do quality work, so I had no problem paying the price. I can definitely tell the difference in the quality of my screen. The shop was very nice and very clean! Highly recommend!