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    AT&T Store

    5.0 (3 reviews)
    Closed 12:00 pm - 6:00 PM

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    1 year ago

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    Mr Fix Phones Computers And More - cellphone repair virginia
computer repair virginia
virginia beach mr fix

    Mr Fix Phones Computers And More

    4.6(10 reviews)
    0.2 mi

    This company makes all the difference they're respectable and knowledgeable We would definitely use…read morethis company again

    It was a stressful afternoon. The Carbon Monoxide Detector I had inherited started continuously…read morebeeping. The battery compartment was sealed. There was no way to remove the battery & stop the beeping. The display indicated it had reached the end of its life. Everything I found in research was for units whose battery could be replaced. FINALLY I found a Reddit post for the same model which detailed how to stop the beeping. Whewww.,.... The next step was to find a location that would accept it for recycling since it couldn't be disposed of with regular trash. The city, even the 2nd Precinct Police Station, was absolutely no help. Finally.....I found this close business & it was still open. I called Mr. Fix, telling him what I had, and he confirmed that he would take this evil device that had ruined my afternoon. The outside of the store was well maintained with nice signage & tasteful advertising on the windows. Entering the store I found a clean, neatly organized business with a friendly man behind the counter. He immediately knew who I was, probably from my still present vestiges of the continuous beeping stress. He immediately popped open the sealed compartment, removed the battery & cut out a capacitor. We discussed his personal projects that I know require soldering skills that are hard to find in today's generation. Having been in the electronics repair business for 25 years, I recognized him as someone who was competent in his skills & enjoyed electronics repair. Although my experience with the business was in electronics recycling I would feel comfortable with his working on my beloved iPhone & iPad. I'm happy that he will make use of the components in devices recycled with him (not in Phones or Tablets, of course). They won't end up in a garbage dump. The location is in the strip shopping center located on the southeast corner of the intersection on Pleasure House Road & Shore Drive. Parking is adequate. I found a space directly in front of the business. This is a business I would highly recommend for electronics recycling. From my observations of his care & work on the circuit board of the evil unit that I had abandoned, I would think he showed equal care on devices brought to him for repair.

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    Mr Fix Phones Computers And More - Cellphone repair virginia
computer repair virginia
virginia beach mr fix

    Cellphone repair virginia computer repair virginia virginia beach mr fix

    Mr Fix Phones Computers And More - Cellphone repair virginia
computer repair virginia
virginia beach mr fix

    Cellphone repair virginia computer repair virginia virginia beach mr fix

    Mr Fix Phones Computers And More

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    Apple Lynnhaven Mall

    Apple Lynnhaven Mall

    2.6(97 reviews)
    6.9 mi
    $$$

    Great service, on time appointments, no waiting. Repair was made under warranty and achieved…read moreexcellent results.

    I am writing to express my profound dissatisfaction and dismay regarding a recent service…read moreexperience and product issue concerning an iPad purchased from your company. This matter, which has now escalated to involve executive management, remains unresolved and reflects a concerning breach of trust. Despite being acquired as a brand-new device, significant operational issues began to manifest within six months of its purchase, a timeframe I find unacceptable for a new product. I subsequently brought the iPad to your store for assistance. During this visit, a store representative clearly acknowledged the device's faulty condition, leading me to believe the issue would be appropriately addressed--either through a repair or a replacement with a new unit. However, the situation took a disturbing turn upon collection. My husband, who retrieved the iPad, was presented with what was unmistakably the *exact same faulty unit* I had originally submitted. The unequivocal proof lay in the customized back cover of the iPad, which holds deeply personal and sentimental value as it commemorates my late mother. This deliberate return of a marked, defective item, under the guise of service or replacement, constitutes a severe misrepresentation and is emotionally distressing. *Also, JOSH, did not want to let the brown box go. *Adding to our concern, my husband reported a peculiar interaction with the employee, identified as Josh, during the pickup. According to my husband, Josh appeared unusually hesitant to release the device and maintained an uncomfortable stare, raising immediate suspicions about the integrity of the exchange. This incident is particularly galling given that I have already escalated this issue to senior levels, engaging with the CEO and an executive named Thomas, who was designated as my liaison to facilitate the provision of a new iPad. Despite these high-level assurances, the problem persists, and I am still without the functional, new device that I was promised and for which I paid. I demand an immediate and definitive resolution to this matter. I expect to receive a genuinely new, fully operational iPad as a direct replacement for the defective unit. The repeated failures to rectify this situation, coupled with the evident lack of transparency and the emotional impact of this deception, are entirely unacceptable. I anticipate your prompt and decisive action to rectify this egregious service failure. All I have been doing is putting out fires with "POOR CUSTOMER SERVICES", since moving to Virginia

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    Apple Lynnhaven Mall
    Apple Lynnhaven Mall
    Apple Lynnhaven Mall

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    Cellairis

    Cellairis

    1.7(3 reviews)
    6.9 mi
    $$

    Located inside they Lynnhaven mall in one of those annoying Kiosk. Yeah I say that because they are…read moreright in the middle of things and many of the vendors harass you. Well this one does not and is straight forward cell cases and repair. My daughter specifically needed an iPod 6 case. Not an easy task after the Apple store discontinued selling and Target had little selection. I should have probably checked Amazon but the little diva wanted one NOW! This store has been in there at least since the remodel, so up to a year. The Apple store referred us to them since they are not far from their door and they know that the chances are good they will have what we need. I was stunned to find no one manning the area. A vendor right beside us said that was unusual and he would be right back. After waiting up to 5 minutes someone did appear and was unapologetic which ticked me off. After discussing our needs he showed my daughter what they had. There was a decent selection which gets them a bump in my book. He even took them out to inspect closer and at the end she did purchase one. The prices are all higher than what you would probably find any where else, so if your in need last second go for it. However, I really don't recommend unless you have tried other places. They also do repairs if that is something that your looking for. Smooth checkout of our product. Really a 2.5, but will round up because my daughter was happy.

    CELLAIRIS On September 15th 2018 at 18:08 I went into the…read moreCellairis in Lynnhaven Mall and had my phone's screen repaired. My phone was in working order with no scratches or blemishes. After receiving my new screen for my cell phone I realized that the screen was not OEM and purple wavy distortions but this did not seem to affect to the screen. I went on my merry way and not even a day later I when I was on my phone I literally watched the screen crack. I thought that this was strange so I called the store seeking some resolution. The Owner of the kiosk was very rude and explained how he could do nothing. He explained how they would cover anything not working but not cracks. After more conversation, he said that he would install a new screen free of charge (est. $50) if I bought a new screen (est. $230). I was not happy with this so I asked for a corporate number to which he only replied that he was the boss. I did find that there was a corporate number and filed a request with them on September 17th. I was informed that they would get back to my request in 24-48 hours. It actually took 3 days to respond but that wasn't a big deal, however, during this time my phone completely stopped working out of the blue. I notified Cierra, the person who was working on my request, about the new development. I mentioned to Cierra that my phone also had gauge marks on the phone from where metal tools were used to remove the screen (industry standard is to use plastic tools). She asked me to send the pictures in so I complied. Little did I know that these pictures were used to say that the gouge marks would not cause the screen damage or the phone not to work. Cierra closed my request and explained how the owner would only cover 15% of the installation and she cited how this is a store issue and not the company's issue. As of right now, the screen is cracked, there is something rattling around my phone, and the phone will no longer power up. Do not got to the one in Lynnhaven mall.

    Verizon - Exterior

    Verizon

    3.5(20 reviews)
    2.0 mi
    $$$

    These people are awesome! I used to get my devices from them before I started buying directly from…read morethe Apple Store. But the store helps me get the best Verizon plan regarding of where I purchase my phone. Jeff, who no longer is based at this location, is amazing. He has really been good to help my friends, family & our former business by determining the best plan for their needs. I had been holding onto a grandfathered plan for many years & thought it could get no better. He found a plan for Seniors who purchased phones on their own that was better, even including cellular for my iPad & Apple Watch. Recently I bought a new iPad on line through the Apple Store. I knew how to set it up. The only task I had never performed was removing the SIM Card from my old iPad & inserting it into the new. Since the SIM Card lays, rather than snaps into the tray, it was hard to keep it in the tray & get it to snap in. I got in my car & immediately went to this Verizon Store. One of the employees immediately snapped it in for me. They are really nice and helpful. The store is a standalone across Independence Boulevard from Haygood Shopping Center. There is ample parking & a curb cut on Independence so you can turn in coming from the north. No U turn required. The store is spacious, clean and is adequately staffed. I highly recommend it. But if one can determine what store Jeff now works at Remember......He's the best!!!

    Customer service was epically lacking. What should have been a super simple visit to turn in fios…read moreequipment turned into a comedy of excuses for not being able to log into their own system. I was redirected to a store five miles away. Bizarre. Can't say that store inspired confidence to capture my repeat business for much of anything. Seems like a training and management problem. (Follow up: And sending a standard bot response from customer service on Yelp doesn't help, it's called just going through the motions, Verizon. )

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    Verizon
    Verizon
    Verizon

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    Verizon Authorized Retailer - Wireless Zone

    Verizon Authorized Retailer - Wireless Zone

    4.0(1 review)
    3.5 mi

    IF YOU WANT DETAILS , AVOID BRANDON…read more This place was fantastic in the long-run, but be careful of feeling duped. Tranee was AWESOME, but we only had to see her because Brandon made us feel like we were tricked into a deal and our tentative bill didn't match up with what he said whatsoever. The numbers ended up right in the end (which is after the return policy), but Brandon did a horrendous job trying to explain it and left us feeling very skeptical. Bottom line, ask for Tranee. The only reason I can't give a 5-star is that Brandon couldn't adequately explain the very complex deal we had agreed upon. We walked in looking to switch services on my phone. Brandon posed a great deal which was borderline-unbelievable. We specifically asked how that deal was possible and asked to be shown the line-by-line details. His response was to type in rounded numbers on his calculator and say "yeah, that's how much it'll be". We pressed further and asked for a line-item breakdown of how it would look on the bill and Brandon said he couldn't do that until after the company processed the transaction. Stupidly, we took the deal anyway, knowing we had 14 days to return. The next day, my wife and I reviewed the projected next bill and noticed not only that we were getting charged much more than expected, but that very few of the line items we were quoted with from Brandon matched what the bill said. My wife went back three days later and spoke to Tranee to ensure everything was good, and to try to return the unnecessary services we felt we had been duped into by Brandon. Tranee spent quite a bit of time doing exactly what we had asked Brandon to do initially, breaking down the costs line-by-line (her preferred method was Post-It notes, which I can relate to), and then recommending that they call Verizon customer service while my wife was still in the store. Between Tranee and the customer service rep on the phone, it was determined that Brandon's estimate had been correct all along. The problem was that we never got that warm-and-fuzzy feeling when Brandon neglected to take the time to explain everything adequately enough, and it took a second visit with the wonderful and attentive Tranee to actually get exactly what we wanted. If you go into the store, ask for Tranee. If she's not there and you get Brandon instead, force him to explain everything because he won't offer it up on his own, then ask for a manager if you aren't satisfied with his answers.

    Photos
    Verizon Authorized Retailer - Wireless Zone
    Verizon Authorized Retailer - Wireless Zone
    Verizon Authorized Retailer - Wireless Zone

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    AT&T Store - mobilephones - Updated May 2026

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