This is not the address I went to , I went to the one in sunrise blvd and my experience was amazing…read more! They fixed my phone in less than 20 min ! The best price ! Never going anywhere else!

I would not recommend repairing your phone here unless you are looking for a quick fix to last you…read morea week. 30 days after I got my screen replaced, I need a new one! I came here 12/7 to repair my phone screen due to water damage. I dropped my phone off between 12-1 pm. I never received a call regarding my phone status so I didn't get my phone back until 6 or 7 pm. My screen was visibly different than the original screen which made me feel unsettled but relieved it was working again. Due to the new screen, I no longer had Face ID. My total was around $100 1/10 I noticed my new screen was lifting off, literally coming off out of nowhere. A few days go by and the screen cracked at the bottom due to the screen not being properly secured on the phone. I stopped by today to hopefully get it repaired and he wanted to charge me $85 to replace the screen. I would have not had this issue if the screen was properly secured the first time. Why should I pay for a new screen again? It was not my fault. It's unfortunate that companies do not go above for customers services. They literally did not install my screen correctly! And now I am responsible for the damage. Waste.

Matt provided courteous and efficient service. Clear estimate and a good price. Very responsive and…read morehelpful. The work was done quickly and perfectly. I got my screen replaced and I only had to be separated from my phone for a half hour. Will definitely return and recommend to others.

OUTSTANDING, professional, quality customer service....this what we all wish for in the service…read moreindustry. Wireless Proz has all that and more!!! I've been a customer for a couple of years and Matt, the young and savvy owner, continues to provide service that meets and exceeds all expectations...and he smiles while doing it!!! I recently went back with a battery issue in my trusty Samsung and Matt took care of it right away, professional and courteous as usual. Obviously I highly recommend this repair shop for all your needs. You will not be disappointed!

Store manager Denise was extremely helpful in assisting me with resolving a problem I had with a…read morephone warranty replacement issue. Courteous, competent, understanding, and she got the job done. I recommend this store and location for all needs related to Verizon phones.

Recently upgraded my phone online and after having an issue simply shipping my old phone back at a…read moreUPS store I decided to try to drop off my old phone / trade in at this factory store per Version's guidance.... when I checked in there were 2 people ahead of me in the queue and 6-7 staff on the floor so I waited, and waited, and waited.... after 60 min I was ready to go but wasted another 30 min figuring I already lost an hour what's another few minutes.... after waiting a total 90 min I finally gave up as they had only helped 1 new customer in 90 min!!! When I left there was at least 5 more people waiting and another 5 or more who came in and just left without even putting their names on the list.

I had the pleasure of working with uBreak when my screen went green from accidentally dropping my…read moreiPhone 14 promax. I dropped it off around noon on Sunday and it was ready to pick up at 3pm. The agent helping me was very informative; he explained the different screen replacement options along with his recommendation. Overall I would recommend this place for a quick fix to get you back up and running. I will admit it wasn't cheap, however the price was reasonable and much cheaper than what the Apple Store was charging.

They quoted us $350 to replace the ear speaker on an iPhone , only to go later to another place and…read morethey did the exact thing (apple original part) for a total of $89!!! These guys were charging 5x as much! Yaike!!!

Rachel is the manager that took care of my mom with activating a new phone. She was super thorough…read moreand made sure the process was super smooth. I am so happy we went to this store and it was super quick. There was another customer in the store when I got in but it looked she was also pleased with the customer service that the other associate was giving her. The parking is free and near the store. The store was clean and had a lot of signage to inform the customers with different deals.

From the owner: Switch today & enjoy America's largest 5G network.read more

This place was the best place I've ever been to get my phones screen repaired. It only cost 90$…read morethat is a really good price and he fixed it right then and there taking about 10 min and that's only cause he was fixing someone else's before mine or I'm sure he would have been done. They are very nice and help you out as they want repeat customers. I recommend 100 percent and will be back. Parking is a little difficult the plaza was busy.

straight rip off they use fake part so that to fix your phon, then it stops working days later so…read morewhen go back they try and get money out you this the second time with two different phones with the I went somewhere else and didnt have anymore problems with both phones ‍

Terrible customer service came in for a simple screen protecter couldn't even install simple screen…read moreprotector , they attempt to install it and then whole edge of the screen protector peeling off, and by the time I made it to the car, the screen protector was not sticking and then when I asked for them to put on a new one, they said they no longer had any in stock didn't even effort to look. They said I don't know just go to another uBreakiFix do not recommend

Terrible service all.around. I took my sons xbox to get the hdmi port repaired/replaced. Picked it…read moreup afer a week and it came back with the disc drive making a strange noise and turning on by itself every 5 minutes. They never tested it because it made a loud noise when it powered on. I immediately took it back amd after two weeks it was determined to be unrepairable from the damage that their repair person did. Had to get their corporate approval to get a replacement xbox. Now waiting 2 more weeks to get the replacement. I will never use or recommend this company ever again..Just terrible service.

I called this place a long time ago, and I was impressed as to how helpful the person was. When I…read morewas back in town, I brought an old iPad with a broken screen. I should have brought the iPad here when there was just a slight amount of damage to the screen, because now it was beyond repair. The person was very honest in saying that he could replace the screen, but since the screen would be unable to lay flat onto the iPad it would just crack again. He had numerous refurbished iPads for sale at a reasonable price. I would highly recommend this place. He could have easily just changed the screen, but instead he was honest in letting us know that it would just crack again. I highly commend his honesty.

Super service...fixed the phone in short order!…read more They teplaced the phone ear speaker so my 97 year old father can keep the phone hw is used to...thank you!

We had a pleasant experience at T-mobile buying new phones and traded in our old phones…read more Our T-mobile rep was Jared he made the process very simple and explained the phone plans in detailed. Nice and clean office that was very organized and everyone was knowledgeable.

I rarely leave negative reviews, but my recent experience at this T-Mobile location deserves to be…read moreshared. I called the store at 10:01 AM, right after opening, to ask about a specific item I needed. The person who answered told me they had a few available and that if I came in, they could provide them. I immediately got up, rushed out the door, and drove all the way to the store based on that information. When I arrived, I was met by Mark, the store manager, whose attitude was shockingly rude and dismissive from the moment I approached him. Instead of helping or even listening, he spoke to me with a hostile tone, as though my presence was an inconvenience. When I explained that I had just called and been told the item was available, he brushed me off and said they didn't have any--without even checking--and implied that I must have imagined the phone call. What made the situation worse was that no one in the store acknowledged answering the phone at all, even though I had called literally one minute after opening, making it nearly impossible for me to have spoken to anyone else. Instead of trying to clarify or offer a solution, Mark acted like my concern was the least important thing in the world. Overall, the manager's attitude made the entire experience incredibly frustrating and unprofessional. I left feeling disrespected, dismissed, and completely let down by the lack of customer service. If this is how a manager treats customers who are simply following instructions given by the store, that's a serious issue. I sincerely hope T-Mobile addresses this, because interactions like this reflect very poorly on the company.

They do the great job I recommend this shop reasonable price . The service quality was truly…read moreexceptional, "If you are looking for fix the phone iPad can't miss this store" "The team is extremely knowledgeable and helpful,

THE WORST experience, I brought my iWatch i crack the glass for the second time , last time it was…read morefix great somewhere else This time i pick up the watch a week after I dropped it , the glass was replaced battery was dead took it home charge it a few days later i used normal After a while a look at the time and the screen was separated , and of course got wet when i washed my hand Took it back and they told me that it was my fault, they don't cover water damage so i pay them $180.00 to do a mediocre work I want it to fix it instead of buying a new one because it also was a memory And thanks to the ineptitude of The Repair Guy i lost my watch and pay for it THINK TWICE Before Using Them