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    AT&T Store

    1.8 (8 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    1.0(2 reviews)
    5.0 mi

    I purchased a phone and monthly internet with calling several years ago at the james street…read moreSyracuse cricket store. I am a senior and have poor computer skills. I was having a problem with an app, and dropped by anticipated some help from the clerk, who was not busy. She repeatedly recited that she was not obliged to offer assistance since it was an app related problem. She refused to offer assistance. I had the impression that she was actually not qualified. Whether or not helping customers is her responsibility, a good business person builds good will by going the extra distance for their customers I would not recommend any business which has poor business skills. Such establishments are destined to fail in a highly competitive market.

    The owner of this location clearly does not care about customers. After having a disagreement…read more I calmly exited his store.Upon walking out the business door of my own free will the business owner followed me outside and started a verbal confrontation with me and I was at this time off his property outdoors on a pub place.Meanwhile a customer was in the store waiting for help purchasing a new phone. Instead of following me outside once I already exited his business doors he should have taken care of his customer who was waiting for help inside the store. NEVER AGAIN CRICKET AND I GOT A NEW PHONE AND SERVICE FOR MY GIRLFRIEND AT METRO PCS

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    AT&T Store - mobilephones - Updated May 2026

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