I've been here probably three times the first time I was there I was able to get the young man to…read morehelp me and he did a good job. This the last two times I went there to get prepares done the staff are very friendly but however I was informed as I was walking into the door that they were closed. But the sign was still on the door indicating it was opened. So if they are closed please put the sign up. That's all. Continue to succeed

My 2nd time coming to this location in the past year to get an I-Phone screen replaced. Alex was…read morevery friendly, professional, and did a great job replacing the screen. Even better he finished the job quickly while I waited. Hoping I don't need them again but if I do, I wouldn't hesitate to return. Thanks Alex!

This must be the rudest, least helpful staff I've come across. Their response to every question is…read moreI can't help you with that, or you need to call customer service. So what are they there for? I even called corporate Customer service for assistance, they said the store should be able to assist me, they tried to call the store, and the lady at the store said, "We don't take those calls?" They need to be fired.

I don't usually write a review but I agree if I could give this store a 0 I would. Totally…read moreun-helpful sales person. Four salespersons were sitting down on the bench inside and look bothered by us when we walked in. The salesperson that asked to help us had a rude tone. Yeah I know covid has gotten the best of us but a little professionalism goes a long way.

My daughter's iPad screen was smashed to the point it was no longer usable. DropFixed came to me to…read morepick it up, went over the process and what to expect that could happen. With how busy they are right now, it took a little longer than usual to get back (and by a little I mean instead of same day service, it was next day. No biggy, AT ALL.) When it was finished it was brought to my front door! My daughter was so excited to have her iPad back. It looked good as new, even the home button worked. A warranty on the work they do, and all at a very reasonable rate! If I ever need anything else done, DropFixed is who we are going to call! Oh and the customer service is ON POINT! Thank you!

Unfortunately, DropFixed is no longer at this location. I heard great things about their customer…read moreservice but It's now a yoga studio.

I run a small business, and I took 3 computers in for repair. All 3 were repaired the same day…read more Might I add that Computer Depot will always be my GoTo. "Dan is the Man". Thank you for your Professionalism and great work. Also, Shout out to Joe, who knows his stuff.

I went in for a computer that was dropped and the power button didn't work when the computer was…read moredropped the screen still turned on just fine and it was just the power button not working When I brought it and they looked at it Chargered me 95 $ to tell me my mother board was cracked and it would cost more then a Brand new computer This didn't sound right so I got a second opinion the mother board was not cracked and it was the power button and a couple other wires outta place and going to cost me 150 to fix by another person now on top of the 95 I gave them do not recommend

I went into T-Mobile Sunday, October 19th with a lot of anxiety and stress due to a situation I was…read moredealing with and was met with two of the kindest people I have ever met, Jaiè and Aaliyah. Jaiè was the first to help me. I advised her of what I needed help with and she was already looking me up and fixing the first few issues, it was seamless and I was so thankful. I had to call T-Mobile customer service while in the store to help further and Jaiè was right there with any help I needed. Then I told them both what was happening on the phone with the rep and Aaliyah took over the conversation and made sure she did everything in her power to help! These two amazing woman got me through it all and I don't think I would have been successful without them. Thank you Jaiè & Aaliyah!!! I appreciate you both more than I could say!

From the owner: Visit the T-Mobile store in Sumter and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1024 Broad St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Internet signal is on then off and this messes up my watching TV. This problem has been ongoing and…read moreit's been the worst for the last 30 days! I'm cancelling my service with this shitty company and finding a different provider that is reliable! If I could give ZEROS for the ratings I would do that!!!

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 1288 Broad Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Sumter Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

We had a motherboard replaced in September to support Windows 11, and Windows was installed at that…read moretime. Approximately three months later, in December, the system entered an Automatic Repair loop and would not boot. We spent nearly two months attempting to troubleshoot the issue ourselves using the reset and restore options available within Windows. A December restore point was visible during that process. When we brought the computer back to the shop, we were told that "someone must have deleted system files" and that it would be $100 to reinstall Windows. We were also told it was not possible for the issue to be related in any way to the prior hardware replacement of which a previous call to Microsoft verified it very well could be and months later at that. What concerned me was the immediate attribution of fault without explanation of diagnostic steps. Windows Automatic Repair loops are boot-level failures typically associated with update corruption, driver conflicts, storage issues, or system configuration instability -- not casual deletion of files by an end user. Core operating system files are protected and not easily removed through normal usage. Additionally, concerns were raised about side panel screws suggesting possible tampering, although it was unclear how that would relate to a Windows boot-level error. Given that this was a return visit following extensive and costly hardware work performed by the same shop, I would have expected a broader and more collaborative diagnostic discussion before attributing the issue to customer action. Multiple plausible causes exist for this type of failure, including Windows update corruption and drive health factors, and those possibilities should be evaluated and explained before concluding that files were deleted or that the system was tampered with. It was also not clearly communicated at the time of the original repair how long labor would be covered or what expectations should be if a system-level issue arose months later. With expensive hardware work, clearer explanation of warranty limits, potential update-related risks, and post-install expectations would help customers make informed decisions. Even if the root cause ultimately turned out to be unrelated to the motherboard itself, a transparent diagnostic process and clearer policy communication would have reinforced confidence and likely led to additional service work. Instead, the quick assignment of blame and dismissal of other possibilities affected our confidence in continuing to use their services. We ultimately chose to resolve the matter elsewhere. If you struggle with question of getting a new gaming PC over repairing just buy the new one over going here, you'll be far better off.

I haven't had any problems any of the times i've been great store great service! the people are…read morefriendly and helpful I will make sure to come back with any computer problem!

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.