The best, nicest & friendliest! Fixed my shattered iPhone screen pretty quickly. Pricing was really…read morefair.

terrible, called to see if i can get my old phone fixed, put on hold, the guy who answered was…read moreextremely rude and yelling at me over phone when i asked how much it would be to get it fixed, wouldn't recommend

I had issue with my phone screen and was worried it would take days to fix, but this shop had it…read moredone in under an hour! The staff were friendly, explained the process clearly, and even gave me tips to protect my phone in the future. My device looks and works like new. Highly recommend them for anyone needing quick, reliable, and affordable phone repairs!

From the owner: At Motor City Repairs, we specialize in comprehensive device repairs to get your electronics back…read morein top shape. From fast and reliable screen fixes and replacements to offering a wide range of accessories for all your devices—including phone cases, chargers, and more—we’re your one-stop shop for anything electronic. No matter the issue or device type, if it’s electronic, we can fix it or help you find exactly what you need. Bring your device in and experience professional service from our experienced team.

Chris was great very helpful and a pleasure to work with. Would definitely recommend Chris or the…read morestore manager Stan. Saved us some money switching for Xfinity.

Everything about service in this store is horrible. They immediately take your money and give you a…read morenumber to call to handle the problem you go in for. All the while you are in the store on hold with customer service for an issue they should handle and you hold for almost two hours and they shake their heads and say "so sorry" DO NOT USE AT&T products!!! You have been warned!

Called store about cracked iPhone 11. Was fixed in 20 minutes after arrival. Competent, friendly…read moreservice. Even got to spin the wheel for $20 off.

I had reached out to find out more and during/around my chat with Apple the manager called me and…read moreset up an appointment. Gave me a direct/personal number too. My appointment was set for the day they moved their store to the local Meijer. I showed up and the only tech there took care of me (I had called earlier also) and took care of me as he should of. Found out my only issue was the electrical outlet I was using for my charger. Not my phone, my new charger or lightning cable. Nothing of mine. Took care of me as quickly as it was to observe, took care of me as a regular client and charged me appropriately. Will for sure go back after my experience with the tech and manager.

Buyer Beware ! I went in Friday because my phone was not charging and I was offered an I Phone 14…read morebecause Angelo said the I phone 15 was no good. Angelo also said I needed to get the 4 phone plan even though it's just my husband and I. I paid $197.00 when I left Friday. I called Verizon 1-800 number and was told my July bill would be $237.00 a month. I went back Saturday morning to get a refund and I'm only get back. $103.00. Honest Crooks !. I will let everyone I know to not do business with this store. I wasted my time and energy and I am still extremely upset.!

Wanted to upgrade my phone to the new iPhone 14. The employees were busy but definitely saw me walk…read morein-the place isn't big at all. They ignored me and I stood there awkwardly so I left. I understand that they are occupied but they couldn't just say 'Hi, can you wait' or 'we're busy can you come back'? Such a snooty and gross vibe here. Save your time and go to the Verizon on Woodward, they're so much more professional...at least they'll say hi to a loyal customer.

I have the annual Geek Squad service contract as I have had for many years. I find it worth while…read moreand yesterday was no exception. Bryan and Ryan, the team at the Geek Squad service area, were very pleasant and understanding of my issues. They took care of those issues and the work was complete the same day. They are an asset to the Best Buy organization!

Lucky to get a 1 star would give 0.... Went to purchase BOSE open ear buds. I asked gentlemen to…read moretry on to see if comfortable to wear. Was told I could try on different brand, but same fit. I want to try on the brand I am buying. OR I COULD BUY then try on and RETURN if uncomfortable. WHAT THE HELL? I tried to call..you can not speak to a live person at the store. I told him I would purchase some where else where I can try on and he said...GO AHEAD, with a shrug. Well there is GREAT CUSTOMER SERVICE!!! I own my own company and would be UPSET if my employee said...GO Ahead and buy somewhere else! I even said that saleman could open..stand right there while I try on and they could put back in box... I WILL NOT BE PURCHASING ANYTHING ELSE FROM BEST BUY. Would rather spend more money and have customer service than this. So sad you can't train your employees to be more considerate and helpful. You just lost business Kelly Tocco