Went in there with a phone I purchased a few months ago for $80 retail that had a problem with the…read morescreen where it went completely black. They would not let me access my account without my dad's id. I'm in college and he's five hours away. They said the same phone i had just bought for $80 was going to cost $200+ and when i asked what the cheapest phone they had was, they said $180 without taxes or upgrade fee. Not sure if it is just this store or Cricket in general. I never had an issue with the Cricket in my hometown. Total scammers.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Stephenville store today.

Very helpful. Fast repair. Very reasonable. Really nice guy. On Hwy 377 near Grump's hamburgers.read more

I brought in a iPhone 6s Plus to fix a cracked screen and came out with a broken camera. The owner…read moresaid they were not reliable because the parts he removes does not affect the area around the camera. For 6-7 years I haven't had one issue with my camera until I took it there. And they still denied to fix my phone. If I could rate half a star I would. Horrible customer service. Go anywhere but here! Complete waste of time and $125

I went into the store trying to get a Sprint iphone moved to my Verizon account. Tavo and…read moreespecially Zekiel were very friendly and super helpful. It wasn't even their problem, and they completely went the extra mile to resolve it. Good job guys. +1 satisfied customer!

Love the design of their shop (I'm a designer). Location is good. I think his name was Jeremy or…read moreJustin. Anyway, he was really nice and he helped me with a quick fix. My laptop acted up out of nowhere and I just Googled and found Skinny's so I grabbed it and ran over. I didn't even call. I just went over there. He helped me and fixed it right away. This is the place I'm going to for my computer for now on.

I cracked my phone in August and went to get it fixed at a local store. The next week I dropped it…read moreand it cracked pretty badly. I was upset because I paid $150 for them to replace my cracked screen with a cheap poor quality screen. My phone had been cracked for the past two months when I dropped It again and I was completely unable to use my phone. I took it to Skinny's and it took about 45 minutes to fix my screen. I believe it cost around $170. I knew they would do quality work, so I had no problem paying the price. I can definitely tell the difference in the quality of my screen. The shop was very nice and very clean! Highly recommend!

I brought me phone in to switch from Verizon to AT& T. 06/28/2025 this all started. Never will I…read moreever go to this store again. The girl that transferred my number over never completed the transfer. She deleted my Icloud that I was using, never told me that. She just said I could reset my password in about 30 minutes. Wasnt sure why I needed to change password. Happen to call Apple when I was unable to change my password and was told its a standard 6 days. Not givin that information either. She told us was that she could save us so much money, that turned out to be over a 400.00 phone bill. Added things we didn't know about. I took the phone back cause it was basically useless to me. They would not take it back even though it was the employee either lack of knowledge, or just doing anything for a sale. Had we not when to the store in Weatherford we wouldn't have found out about all the incorrect things we were told and had been done to our acct. Apple didn't understand why the icloud acct was deleted that it couldnt be used on another mobile device. And yes as off yesterday, Im still dealing with a phone that is really useless to me. And don't bother to call because they will stand there and watch and listen to the phone ring. While doing nothing. Was no manager when this first started and when they did get a manager she was not help either. I have always been an iphone person. Never again. And its costing me to have fixed what the untrained employee messed up. What ever you do driver to Weatherford. They are lazy and don't know what they are doing.

I usually stay away from small town stores because they rarely have what you need but I was in town…read moreand needed a new SIM card. The salesperson told me they were out and I wasn't surprised but Adrianne stated telling me about their new line specials and I listened. She ran everything and showed me phone after phone after phone to help me find the best one with the least deposit. When the system said my number wouldn't port, she tried everything and made it happen. By the time we were finished, I had a GREAT phone and a free tablet and I was 30 min past closing time. Now THAT'S customer service!!

Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

Just wanted to send a shout out to the Weatherford AT&T store. I have continually tried calling…read moreyour store since Monday.. No answer! We changed from Verizon a couple of months back to try to get away from the exact thing I am now dealing with at AT&T. Don't get me started on the debacle that entailed. Guess the jokes on me! Thanks for nothing.

After receiving poor service at the AT&T store closer to our home earlier today, we decided to give…read morethis location a try. We were helped quickly upon arrival and didn't have to wait long. Jeremy assisted us and was exceptionally knowledgeable and helpful. He took the time to troubleshoot the phone we purchased at the other store, which hadn't been working. The service here was a complete turnaround compared to our earlier experience at the first location.

had them replace my screen and about 2 months later my battery started to expland. so i took the…read morescrews that held in the bottom of the screen out so it wouldnt break the new screen from the battery expanding. and i took a look inside and noticed that 2 screws where missing to the motherborad. i then noticed with a flash light that those missing screws where under my battery. they will not fix there mess up but they will make me pay them to fix there mess up. do not got here u have better luck fixing it your self

Never bother going anywhere else within this state of Texas if you are anywhere near heartland…read morecommerce square phone repair that is the only place that will ensure quality work recently changed name from Dino's phone repair. Please do not get confused with the accessory cell phone kiosk in heartland Mall of Brownwood Texas you will be sorry! As he will attempt to fix your phone while breaking something else! which is why I had to bring my phone back to this establishment ...which I now trust every single time.

As their services states, They will pick it up from wherever you are (or work on it right there…read morewith you if they can) then meet you at a convenient place for payment and pick up. The gentleman who helped me out Azee was very nice and very fair of my needs and prices. Was more broken than anticipated so the price had to be higher but he still gave me a very fair option in which i took and they did a very good job in a very short amount of time. Thank you guys and I will tell everyone i know about yall. Please give them a call they will work with you and for you, great group of guys.

Cracked my screen while i was in town for a meeting. The phone would not work and I needed it…read morerepaired fast. Setup a repair and my phone was fixed while I sat in a meeting and didn't even have to go anywhere! Worth every penny and took no time out of my day

Fantastic service, repair, price and speed. Rob and the crew…read morefixed my damaged camera module in less than a couple of hours. Great people, very quick and knowledgeable. Awesome job.

Very helpful people. They work on phones and computers. My iPhone was not charging and they blew it…read moreout. Works perfect now and did not charge, just asked that I come back next time I have a problem.