I just want to say that I have never been into a Verizon store that has been more professional, the…read moreman knew everything about my note book 5 cleaned out all the krapp and did a good job he was quick fast funny courteous, I was very impressed I give this store 20 million stars I'm telling you guys this guy knows his stuff go there, I have been to ever Verizon stores or they don't know their a** from their head.

UPDATE: yes I understand you are an authorized dealer, but when we called corporate they told us…read moreto never go through TCC because they cannot access our account directly and that's why they said to try and resolve it with you first before they escalate it, which we had to anyways because of poor customer service. This store is like a franchise off of the real ones. I told my BF never go to a TCC store but this was close to home and he wanted to. We learned our lesson. We will never return to this store and will let everyone else know not to. We've been trying to resolve this since March and it took us emailing the CEO and he fixed it within 5 minutes because he could not believe a store would act this way. ******** Horrible customer service. Never gave us our $100 credit we were promised. Had us sign a contract and lied about it. IE we didn't even know we were signing one and refused to work with us after we got our bill that was $60 more to our surprise. They didn't have a manager for months. We eventually had to go to corporate and they were appalled at the situation and said they would give them a strike against the store and have to go in a talk/retrain these employees that are all apparently lacking in the intelligence and customer service area. If you need to go to a Verizon store stay away from this fake TCC retailer one and go to a real one with real customer service.

Gabriel went above and beyond to make sure I get my iPhone the day it came out. Unfortunately there…read morewas a misunderstanding with my preorder that was shopped to my home which is in a different state. I made a reservation at their store for the next day and Gabriel said "don't worry I'll bring it to you at your job. well just upgrade you over the phone I'll be there shortly after." Than you Gabriel.

I dropped in here to get a mobile hotspot after a number of attempts with the company over the…read morephone or unsuccessful. I was pretty blown away with how easy they made the whole process. I worked with a gentleman named Adam, who was professional, courteous, and very knowledgeable about options. By the end of the interaction, I had a mobile hotspot for our house and had saved about $40 per month on our phone lines. It was actually pretty crazy how good this guy was at his job! My experience is at physical cell phone stores have been very hit and miss, but this one was honestly as good as it could've been. I was in and out in about 30 minutes and again, had saved about $500 per year on phone bills just by him making a couple recommendations. This is probably where we will be coming in the future! You should probably check it out as well!

Very helpful ported over from Verizon got my bill from 447 to around 230 for 4 lines! Great…read morecustomer service, educated and helpful!!

Been with U.S Cellular for years. I always appreciate their service. However my bill for my old…read moreoutdated phone is the same as friends who have an iphone with internet. I wanted a new phone but can't until December,there seem to be no deals for us who are already locked in a contract. I can't get a local area code for some reason. I would like to cancel to go with a phone company that is in the area and get a new phone but my fee for cancelling in $150.00. So I'll deal with my piece of junk phone for 7 more months, I guess.

The store personnel is very friendly and accommodating and understanding of any circumstance! I was…read moreimpressed for the second time! After 9 years with Spectrum and 25 years with Verizon I made the right decision to switch to TMobile! Especially the store on Nob Hill and 64th!

Great place! Great workers! They have wonderful product and they give excellent customer service!…read moreThey really hold up thier products high and they are dependable!

Friendly staff and they had what I needed at a good price. It's harder and harder to find this…read morestuff at brick and mortar. Support your local businesses or we won't have any left!

I had a set of drawings I needed to be scanned and printed. They stepped up and got the job done…read moreand shipped the digital copy to the home office. Very curtious service and the manager was knowledgeable of her whole store and went above and beyond my expectations to complete the job.

this was the best place for me to purchase my new Iphone 4s Im so excided on the deal that I got…read morewith this phone and the boost mobile plan is fantastic

My wife and I have been doing business here for at least ten years. ALWAYS great service from the…read moremanagement and the techs. June 16th, 2026. The remote for my wife's lift chair remote went out last week. Which is a medical have to have with her being 90% blind and suffering also from Lymphedema. Both her knees are bone to bone but can't have them replaced due to the Lymphedema. Barely gets around the house with her walker. Shannon at Bellevue Medical Supplies got us a new remote, covered by the warranty. She is excellent, Great people person. Pays attention to detail. Kept us informed daily and got the remote in half the time we thought it would take. For excellent service these are the people to go to Dave and Jan Mataya, Yakima Washington

The staff are patient, knowledgeable and confident. They go out of their way to endure correct fit…read moresnd comfort. Thanks from a very satisfied customer.