We purchased NordVPN from Best Buy through one of their telephone sales agents. Now our computer is…read moresuper slow and our phones no longer connect to our vehicles. We were told by the phone salesman that a VPN was a necessity. He neglected to say it's really only needed if you use public wifi, which we don't. We went to our local Best Buy to see if they could help us with these problems and they told us that we don't need a VPN. We've removed the VPN from all of our devices and tried to return it nine days after the purchase date only to find out that the 30-day NordVPN 100% satisfaction guarantee doesn't apply if it's purchased at Best Buy. This is the same for almost all software that offers a money-back guarantee. Do yourself a favor and only purchase software directly from the manufacture. We might as well have flushed $70 down the toilet.

Insignia 250. I wish I could give the negative number -3 on the Best Buy customer service. No one…read morehad what should have been routine answers for questions I had and efforts to trouble-shoot issues were never offered as they arose. I was repeatedly told by Best Buy staff that they could not help me, to contact Insignia products. At least Insignia was easier to talk to but lacked appropriate communication with Best Buy staffers themselves. There were contradictions in what I was repeatedly being told without explanation or clarification. After an over 500$ purchase which included a warranty, I have wasted hours trying to get the information needed. Let me be clear... BEST BUY sucks. The organizations Best Buy pays to pick up the pieces after the traumatic experience of dealing with in-store inept personnel far exceed any of Best Buy efforts. My ac unit was bought outright in April and only was used weeks in May when it was first turned on. The manual is useless. Everything I found was posted online never clearly getting a picture of how to use my unit to increase its longevity. I have cashed in with my warranty and the new unit has now been installed-a fight I had to take on even though I had paid for the original installation. With no coaching as to the effective use of the product I have done everything I can. It is a loud unit, louder than the first. I found that information online. What is normal for the Insignia ac? I don't know but maybe I will trip over more info online. It sure wont be found at the store. What is the recommended maintenance? That info is coming in one small detail at a time, again online. And I paid what? 529$ and I cashed in on the replacement. I will run it until it runs no-more still doing the best I can with non-existent support I have. (No family either) If I get less than 4 years outs THIS unit I will be asking be reimbursement of the total price. BEST BUY should be called BIGGEST RIP-OFF!!!

DO NOT USE THIS SHOP! WORST EXPERIENCE EVER I paid $180 for…read morea screen replacement and left with a completely unusable phone. Multiple new hardware failures, a screw rattling around in my phone with no accountability, and no refund. I brought my Samsung S22 Ultra in for a screen replacement. The phone had a screen issue but EVERYTHING else worked perfectly fine, not a single issue. I paid $180 for an aftermarket OLED screen replacement. DAY 1 - FIRST PROBLEM: Picked up my phone - screen worked but immediately had "No SIM · Emergency calls only" error. Phone briefly connected to network for ONE minute, sent a text, then lost all cellular service permanently. IMEI shows up, Wi-Fi works fine, they clearly disconnected or damaged the RF antenna cable or something else during the screen replacement. Can't make calls, can't text, can't use mobile data. Wasn't like that when I dropped it off... DAY 2 - SECOND PROBLEM: Came back and told them I can't call or text. They replaced my charging port claiming it might fix the problem. Got home and phone won't charge. Charging port is all loose and floppy now. Wasn't like that when I dropped it off. DAY 3: Came back with phone that has no cellular AND won't charge. They kept my phone. I had to call them late in the day just to find out what was happening. They said "motherboard needs replaced it is coming tomorrow." DAY 4: They don't call me all day. I call them and they say it didn't show up, maybe tomorrow. Okay, very inconvenient but life happens. DAY 5: No call... again. I call them and they say it's not here, should be tomorrow. They still have my phone. DAY 6 - THE RUNAROUND: No call... AGAIN. So, I call and suddenly it's ready to come and get it. I show up and the guy tells me "it's the SIM card" I ONLY HAVE eSIM NOT A PHYSICAL SIM! Then he says "it's the motherboard." I was under the impression I waited 3 days because they were replacing the motherboard? Then he starts giving me conflicting explanations, eventually saying the phone is no good and needs replaced. Clearly taking no responsibility for all the problems they caused breaking my phone and clearly has no idea how to fix it. Then tells me "we only warranty the screen replacement" basically admitting they don't care about all the other damage they caused. I LEFT AND WENT NEXT DOOR TO VERIZON to try to reprovision the eSIM (Just in case). Verizon called tech support for eSIM and big SURPRISE, the phone SHUT OFF while she was working on it. Cellular STILL doesn't work and the screen I paid $180 to fix is now doing the same thing that I paid them to fix. They fixed nothing and broke everything else. The Verizon tech called Verizon technical support while trying to help. The support person said it sounds like internal physical damage something about legs or connectors being broken. They didn't even know about the screen replacement at that point. Then Samsung support got on the phone and said the same thing, sounds like a physical hardware problem. Multiple tech support people independently diagnosed hardware damage before even knowing this repair shop had touched my phone. Turns out the parts both Tech supports mentioned are parts that have to be removed for a new screen replacement.... Save your money, go to a professional shop. Filing BBB complaint and credit card dispute.

They are very nice people and they work with youi really like this place they are helpful and they…read moreknow what they are talking about plus they have old phone cases for old phones

Good, friendly, capable, and thorough service for my laptop repair. (And here are a few more…read morecharacters to meet Yelp's wordiness requirement.)

constantly lose the signal for wifi paid every month for 2 1/2 years anyway now they suspend my…read moreservice for no payment yet for only this month. wow if I had service at least 1/2 a month I pay now they do this. I feel it's very poor service never works anyway horrible wifi service lose or not even get a signal

I purchased a new iPhone and needed assistance with an esim. I was greeted by Ashley who proceeded…read moreto help me through the process. She was friendly, knowledgeable and provided several tips to help me more effectively setup my phone. I really appreciated the service I received and would highly recommend Ashley. Thank you!

My experience at T-Mobile was amazing. I've been having trouble accessing my T-Life account for…read morebill payment. I was greeted by two employees Raquel and Michelle. They both were extremely helpful and found a solution for me. They were funny and some of the best employees I had ever met. No idea why their average yelp score is so low.

Old computer take photos off put on USB. There were hundreds of photos he took maybe 30 and charged…read moreme over 100$. The new location looks unsafe. Looks like the ceiling is going to come down on you and your stuff.

I am so glad I chose this business to help with my computer issues. They are friendly, knowledgable…read moreand very reasonably priced. I wouldn't dream of going anywhere else!

Miguel from this store stole my mother in law's phone. She's a Verizon customer trying to trade in…read moreher old phone. She went to the wrong store by accident and this guy took her phone knowing she's not a customer.

The service was great, As I entered I was kindly greeted by staff and was helped immediately with…read moreno complications and got a great deal. Highly recommend all to join AT&T.

Doesnt have anything in stock for apple and also that last time I was in the store the attendant…read morethat was helping me wasnt very helpful. Not only is that store a corprate store them selfs and online is out of stock and have to wait weeks to get the product that we order. I think its time to finally dump Verizon all together.

Problem: Sims Card was defective: this is why it went from a one star to a two star, because…read moreoverall someone saved the day..... We got greeted when walking in, this is always GREAT! I cant believe people REALLY complained about this sooo much they changed the rule. Reps can no longer put the thick plastic cover on customers phones.They also couldn't set up on my friends phone in the store, which made this the WHOLE reason why this night was ruined. This is how we spent our Friday afternoon. We were in the store for about 20 minutes and then went home, we were told we could just log into our WIFI and the phone will start downloading everything (backing up) and activate right away, ok seems easy how hard can this be...... It had been about three hours on the phone with the four different reps (apple and Verizon reps), to them head back up to Verizon store again, which is another 30 min (to and from: 1 hour total) to drive to the store and back. Details: We've been on the phone to find out the number on the receipt goes to their 1-800 number, 20 mins of waiting for a rep to tell us that he can't help us set up the phone and we need to contact Apple, which Apple Rep was actually pretty amazing and helped us with the two authentication code (ONLY apple can by pass this and remove it) and then she told us we need to contact Verizon again to talk to two different reps and the last one said "head to the store" because you have a defective phone. Brand new and already having issues, we need to take this back NOW. We get into the store and ask for the manager as we could've just called in the first place to find out someone in the store knew what was going on. YEAH!! He had been there for 6 years and knew it was the SIMS card, WOW. I mean are you kidding me, could've been avoided. If someone on the phone we spoke to had this "in store experience" in the past. I was heated at this point, but we were happy there wasn't anything wrong with the phone it self. The point is the WHOLE night was ruined because we were on the phone for hours and in the store and traveling up there, just because they didn't set up the phone. OH the best part is the new download for the iphone was making my friend use the middle button and that is what made the button stop working and that is why she needed a new phone. I think the whole thing is insane, wrong, and I think someone should at least given her (me too) a free starbucks drink, from across the street for all the time we spent in the store and on the phone, but who am I to make these decisions. All because of a one in a million things that could go wrong SIMS CARD is bad!!! I don't have that good of patience with trouble shooting over the phone and would've went to the store after the first hour, but you would HOPE someone could help you over the phone. I look at us NOT being able to activate the phone in the store as an issue. I don't understand how we have to take the sims card out when talking on the phone with a Verizon rep and Apple rep, this appears to be a rep in the stores job, as they have the special tools to take it out, but if we could've activated it in the store this would've solved ALL the issues. The problem here is since the store didn't help her set up the phone it's promoting for a verification #being sent to the OLD phone and it's two phone authentication! when we spoke with the two he said he can't by pass the "two factor authenticated code" and we now have to call apple! That was about another ten min wait (not bad) until she made US pop out the SIM card, to them prompt us through a few things to get the code to send us to the same steps we keep running in! Listen the button stopped working and we paid 150 bucks out for the phone ID BC the new phone isn't set up! She was prompt with it and got is assistance however unless we called end up setting up the phone

I'd give them a zero but there is no zero... I do not recommend Yakima Bindery for prints. They are…read moreextremely unorganized, in February I had to make multiple trips because of mistakes they made. Then at one point told me that they'd have my items delivered to me since they gave my print to another person. After another week went by they called me to go pick up my print (didn't keep their word about delivering my items) and notified me that they failed to get the original print back from that other customer. Someone out there has a copy of my artwork for free thanks to the Yakima Bindery and now they are ignoring my invoices I've sent to them. They should at least cover the cost of their mistake of giving away a copy of my work. Today 7/3/2019 I returned to The Yakima Bindery to return the prints I paid for because they're weren't printed properly. 3 piece set, with one piece not matching up with the entire painting. So Mr. Press Tuesley comes out to give me my refund. I ask about if he's received my invoices because I've sent him 2 in the past few months. He stated he did but "I don't know where the other copy is" was his reply. I said "really! Your staff told me you gave it to another customer!" He then shouted and said "YEAH WELL WE DONT KNOW WHERE IT IS!" I refuse ever in my lifetime to argue with ignorant, unprofessional and untruthful people like Press Tuesley! I walked off and understood exactly why his business is closing - Because he refuses to take responsibility for a mistake that was done on their part. Someone in Yakima has a FREE copy of my artwork that took me hours to complete, I work very hard and for him to give my artwork away and not take responsibility for that is the worst thing any business owner can do. Press it's people like you that teach me so much in life. PRESS TUESLEY, THANK YOU FOR TEACHING ME WHAT NOT TO EVER DO WITH A CUSTOMER!!!

I came in here on a random morning looking for some drafting triangles. I was greeted immediately…read moreby one of the workers who knew exactly where they were. They were also cheaper than I expected, at $4.25 each. I've also used their printing service on a regular basis. It's not the cheapest in town, but it's always fantastic service and done the right way. It's also a great spot to get things like purchase and sale contract or other generic legal documents. If they don't have it they can also order it and we'll have it in a few days. I love it when local stores are competitive in price and have great service! I'll certainly be back!