Today I walked into the store in a bind and found myself in a very stressful situation. The team…read moremembers Zoë, Erin, a sweet employee who's name has slipped my mind, and especially Joanna were amazing. They immediately picked up I needed assistance and maybe a tad bit of support. Joanna took time to speak with me about my worries with my bill, my current situation and genuinely turned a very stressful day into a happy one. She even was able to decrease my monthly bill cost after looking over my profile. She was able to connect me to Verizon reps via phone as well for further assistance and stayed with me. I'm grateful that I still have Verizon as my phone/wifi carrier. If it weren't for the team members in store and the call center I wouldn't have kept my service. A big thank you to the employees for focusing on a tailored customer experience and meeting the customer where they are at. I have always had great service at this location! I look forward to stopping in soon to process my future payments.

The service is horrible. i've been with Verizon eight years out of Santa Barbara. I went in to…read moreask two questions before trading in three of our phones to upgrade. He didn't want to help me with my two questions. Didn't even shut up from the display he was leaning on and suggested Amazon. I'll take my business back to Santa Barbara thank you. He just lost commission because we need protective covers and screens as well. Shame

Kenny was prompt with his replies, helpful and efficient. He is easy to communicate with and he…read moreeven attempted to save me some money, suggesting a simpler fox to my cell phone issue. He ended up replacing the battery and charging port for a fair price and quick service. I will definitely be back if there is a need and recommend him to friends. Thanks Kenny!

l broke the HDMI port of my Series X after cleaning out the dust. I needed a repair quick as it's…read moreour media center. I sent a message via yelp and although it was at an odd time he responded quickly. He repaired it sooner than expected, left it as good as new and had the best price in town by far. This is a very complex job and he is more than up to the challenge. I cannot recommend this place enough! He also repairs cellphones and computers.

Nextgen can fix anything! I went to 3 different places in…read morethe AV to fix my Samsung Galaxy 6 smart watch and was told to take it to a Samsung provider because it could not be fixed. Nextgen was my last hope for same day service. It's now located in an upstairs building. The diagnosed it for free and confirmed the watch was not damaged and were able to seal the screen back on in less than 5 minutes. I will take all my tech gear here for now on. I'm one happy customer.

They were the only one in town that could fix my iPhone, and they did. I wasted time and money at…read moreanother iPhone repair shop only to bring it to Nextgen and have my phone fixed in 30 minutes for half the price I had already paid. Great work, great knowledge. Thank you.

I'm am truly sorry about my previous review . I was just having a bad day . Now today the manager…read more calls me who's name is Bernard and to think on Christmas Eve with all that going on he made sure to call me and to let me know he took care of the problem I had with the upmost care . This guy is amazing and t moblie you need to have more people like Beanard C I wish everyone at T Mobile a Merry Christmas . I would give Beanard 100 stars if I could . If you need a phone go here . Thank you and please except my full Apologie .

I stopped in after I shattered my phone to ask about their iPhones. There were no other customers…read moreinside the store. The two workers were clearly not busy. They never stood up to talk to me. The vibe was weird. The only good thing they told me was to go to Walmart

TO THE MANAGER!! URGENT!!! 1/8/2026…read more I attempted to reach your customer service number, 888-299-9647 medicacom continue to bother me regarding returned equipment. I have sent emails to your "Supervisor Email address," but there has been no response. Respond to my emails; I've called and can't get this issue resolved! It's beyond harassment; I canceled the service, and you sent me a shipping label to return all the equipment, which I did. All of the modem, the cable, and it was sent and accepted by Mediacom. Now you're claiming "you all are lacking a white extender"; there isn't a white extender, and this is unacceptable. The home is under 800 square feet; why would I ever request an extender for such a small house? I AM CANCELLING BECAUSE YOUR COMPANY CONTINUALLY INCREASED MY CHARGES. There was never an white little box extender only the modern and cable. !!all equipment is returned already. AND MY BILL BECAME SO HIGH AND HALF OF THE TIME WE DIDN'T HAVE SERVICE!! The internet was constantly down, so I decided to cancel my service. I receive calls from MediaCom, and THIS IS HARASSMENT. I HAVE EVIDENCE THAT THE EQUIPMENT WAS RETURNED, AND I NEED A RETURN CALL IMMEDIATELY!!! You all do not respond to my emails. I can't reach anyone!!! This is my last attempt to have evidence that I tried to contact Mediacom to resolve this!!!! It's harassment, terrible customer service, and I will take action. With a harassment lawsuit if this issue is not addressed. I possess evidence, so check your emails!!! At 'support@mediacomcc.com', you'll find all my requests for assistance in resolving this issue and to stop calling me I should have looked at the review about your company and how every month the bills go up and over charged and the worse part there is never service!!! WATCH OUT NEW CUSTOMERS DO NOT GO WITH MEDIA COM EVER!!!

Finally got rid of mediacom and couldn't be happier. Over the last 5 years, we have had the most…read moreunreliable internet connection ever. Mediacom came out to service it at least a dozen times, never with any improvement. We had constant service interruptions, usually for about 5 min, but sometimes an entire day. Not once were we credited or given any kind of discount. Instead, they raised our rates every single year till we were paying about $100 a month which is twice as much as other providers out of town. So far I can highly recommend RACE and Starlink. Both have been infinitely better than mediacom.

This review is a mixed bag of wonderful and ??????…read more I have an old Kindle, that was a special gift, and would no longer charge. I took it to uBreakIFix and Jose repaired it. The good: He did ask for a deposit and the total cost was very reasonable. His attitude was friendly and professional The front area was clean and neat. The negatives had nothing to do with the quality of work. The ???: The Kindle was returned wrapped in plastic wrap and handed to me. I had to take it home, and charge it to see if it was repaired. (My bad, I should have asked to see if it worked). Jose wore his hat backwards. Guess he was having a bad hair day. When we walked in, the shop was completely empty with an eerie voice from the back saying, thank you I'll be right with you. Would there be someway to install some sort of partial partition so when a customer walks in they could see there was a live body actually there? Jose, Thank you for repairing my very special Kindle

I dropped my game PS5 month ago, and I finally pick up on April 24th, i excited to play the game,…read morenext day it broken complete. Not working anymore? I bring back the store complaint. They say I'm sorry, but I can't fix it again until you need a file claim? I don't get it? I dropped a year ago. I paid for it with a warrant for 1 year now. He needed a claim? Claim? They never told me about this? Why NOW? Why didn't they tell me a year ago? That time I had a warrant a year ago. That early broken before May 2026 warrants a I will never go there again!! NOT PROFESSIONAL

Great customer service! Needed an iPhone 13 fixed on a Saturday. Owner was a real cool guy…read more Explained what he saw with the phone since it was repaired once before. He was very informative on the material he uses. Being a business owner myself, I loved the communication about the phone, pricing and the repairs needed to be done. I will definitely keep using GadgetCare Pros and recommending them to all my clients as well! Thank you guys!

My daughter dropped her MacBook a couple weeks ago. Was able to get in touch and was able to get it…read morefixed in no time! A true savior and the work done was clean. Gadgetcare Pros are amazing, professionally trained and definitely knows what they're doing! Highly recommend them as a repair tech company!

Update: I got my phone repaired in Las Vegas. It appeared the battery was replaced and I had it…read morereplaced once before 2 months ago. The cellular store that fixed my phone said the battery looks new. I want to apologize for my previous review as I was upset and no proof on my allegations. THE REASON FOR THE 5 stars today with Eagle Cellular is because the owner reached out to me and offered to rectify the issue and invite me to come back and they wanted to fix. The customer service with the follow up to rectify this is all I can ask for. Thank you sir. I would give them another chance if I lived here. The phone definitely had more issues than just the battery. Place in Vegas had to extract all the software and firmware and reinstalled new software. Was not an easy task and a lot of YouTube videos were involved to diagnose. So all and all I may have been to harsh on my original review... but thank you Eagle Cellular for reaching out to me today with your customer service on wanting to rectify.

literally came to just get a simple screen repair when I got it back, speaker was playing like if…read moreit was from an obama phone speaker. and the screen they used just broke and also they made one problem bigger than just a simple phone repair, please contact them, they completely destroyed my phone. I drove from Shafter to Bakersfield.. just to pay 80 dollars to add more problems than to fix it . they don't use quality parts ! As I was told before coming here that they have quality parts by the owner.. I'm very upset at the work the owner or employee have done... this is not okay..

There the best in town!!! Very helpful and informative! Got a free phone for a year and no pay!read more

Check these guys out if you need anything worked on they're extremely fast and knowledgeable! Very…read morefriendly staff and just about everything you're looking for in stock plus they're very affordable