Doesn't anybody work at this location! I have tried for three days waiting for a call back, and…read moreNOTHING! The cover on my phone is cracked and need to have someone put the new one on. By the way, the woman did (when I was there three weeks ago) give me the information to order a new cover.....it was wrong! Finally got somebody on the phone and they gave me the proper one. The replacement came and here I sit, NOBODY answers the phone, but you get to heart a nice commercial, and the voice prompt to leave your phone number for a call back or stay on the line....which then switches to the commercial again. Never thought a fine company like Verizon, at least it used to be, turn out like this with no regard for their customer!

I had great service with Josh today , he was able to resolve a problem within a very short time…read more. He is also very professional and made sure everything was working.. Thank you Josh for your great service! Kelly D

I had a fantastic experience at the phone repair store. The staff was incredibly knowledgeable and…read morehelpful, explaining the issue with my phone clearly and offering various repair options. The repair was completed quickly

From the owner: Buy, Sell, Trade & Repair Smart Devices & Game Consoles…read more Sometimes all it takes is the right technician to make your device feel like new again. We specialize in professional repair services for smartphones, tablets, and gaming consoles including PlayStation and Xbox systems. Our services include: iPhone and Android repair PS5, Xbox, and gaming console repair HDMI port replacement Overheating and power issues No display or no signal repair Controller connectivity issues Software and system error fixes Screen replacement and glass repair, including curved-edge models Water damage repair Micro-soldering and motherboard repair Factory unlocking services Account removal assistance Battery replacement and charging port repair Diagnostic services for phones, tablets, and consoles We take pride in providing fast turnaround times, affordable pricing, and high-quality repairs performed by certified technicians. Whether your phone has a shattered screen or your PS5/Xbox is not turning on, our experienced technicians are here to help. Customer satisfaction is our priority, and we’re always happy to offer price matching whenever possible.

Do not recommend. Service seems legit at first, but not if you have an Apple phone. This kiosk does…read morenot have/use Apple parts and my phone was not given the correct parts to fix the screen and completely stopped working. I had to go to the actual Apple store (which I should have done to begin with) and pay even more, but at least there were no mistakes. Do not go here to repair your screen if you have an Apple phone! It will eventually break or just be of terrible quality.

They replaced the screen and it didn't work. When they replaced the screen it wasn't working and…read morethey still wanted me to pay. SCAM!

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

They were extremely helpful!! Mr. Martin & Kumar helped us out and they luckily had a deal going…read moreon! Great price, and speedy fast! about 20min, every other place I called was overpriced & would take forever! This place is also open 24/7 for your convenience. I personally have never heard or seen a phone repair store that's 24/7. Exceptional service and highly recommend!

Terrible place to go purchase anything ! All the employees…read moreare teen who don't give a penny about customer service

I am appalled at their customer service. I called in advance to see if they had an iPhone 7 in…read morestock(which they did) for my girlfriend and the customer service representative talked her into getting something else. I will NEVER come back to this store. If it was possible you would get negative stars.

They give you free water, pretty great. Also not far from ice cream, cannot beat that.read more

From the moment I stepped in the store, I was greeted with a smile. The store manager immediately…read moreredirected me to a rep, Dustin W. He greeted me and asked me how he could help. He was able to draw up the deal for the phones I was looking for and made it seem so easy to walk me through the order submission. He made sure I had all the documents before I walked out the door to complete the door; he provided his cell phone number and encouraged me to contact him if there were any questions and concerns. A few days after he followed up with me to make sure nothing was wrong. He called me when the phones arrived. Dustin was extremely pleasant throughout the transaction. He kept us engaged the entire time. It wasn't just him either; another rep came and asked us if we needed water, soda, juice. The whole team was very courteous. As customers walked in, I heard other reps immediately engaging them and letting them know how long it might be before they can be assisted. It was great to see this level of customer service and engagement consistently. Amazing! Amazing!

From the owner: Wireless World is your one-stop shop for all your cell phone, internet, and telecommunications…read moreneeds. We offer a wide selection of the latest smartphones, tablets, and accessories, as well as reliable internet and phone service plans to keep you connected. Our knowledgeable staff is here to help you find the perfect solution for your communication needs. Visit us today and experience the Wireless World difference.

I had my Apple laptop battery replaced and it was same-day repair, they called me after an hour to…read morecome get my laptop!! Insanely fast service! The price was super fair too, I don't know why I waited so long to get my laptop fixed. I'll be bringing any electronics here from now on! They also recycle old electronics which is so handy.

Experimax is awesome! They're very knowledgeable about computers and phones. They are always very…read morehelpful and always are willing to spend the tie to help educate someone on their computer/phone and will help you figure out what the problem you maybe having. Their pricing is very reasonable and it is very easy to do a trade in and give very fair prices for you devices. I would highly recommend Experimax to anyone.

Avoid this kiosk like your wallet and your phone depend on it--because they do…read more My cousin dropped off her phone with a cracked screen. When we returned 45 minutes later, the device was far more damaged than before. The screen had a large yellow stain that wasn't there originally, and the back of the phone was popped open, clearly mishandled. Instead of taking responsibility, the employee tried to blame us for "giving the wrong phone model," despite the fact that no one asked us for any information at all--no intake, no paperwork, nothing. When confronted, he suddenly took a fake phone call and pretended not to speak English to avoid accountability. To make it worse, Cellairis Corporate claims this location "hasn't been a franchise since 2021," yet the kiosk is still using Cellairis branding, signage, and presenting itself as an official repair location. Whether they're lying or this kiosk is operating under the Cellairis name illegally, it's a massive red flag. We were only not charged because my husband grabbed the phone before the employee could reach for the card reader. This is not a repair service; it's a scam operation hiding behind a recognizable name. I've already reported this to Mall of America security, MOA Guest Services, and informed the Samsung, Apple, and T-Mobile stores nearby so they can warn other customers. Do not trust this kiosk. Do not leave your phone with them. Do not give them a single dollar.

Called once no answer. Called again to leave a message and they blew into the microphone and hung…read moreup.