These guys went above and beyond the call of duty…read more I was switching service with two unrelated carriers, and ran into a problem that would leave me without a phone for several days. This ordinarily is just an inconvenience, but as my transmission in my car went out and I was stranded, it was more of a problem. I was in a situation where I had no way to communicate with mechanics/friends/etc. and so walked in to see if I could use their phone. Sam was so helpful, so kind, and also so chill, and it made an incredible difference on a day when my stress levels were very high. Not only did he let me use their phone, he started trying to debug whether an eSim would work for me, as well as providing lots of other helpful information. Understand that he was getting no business from me, he was just being helpful, as I was switching between two carriers unrelated to at&t. The next day, after I had come up with a game plan to get a new sim, I went back into mad mountain to get a temporary phone. When they didn't have the burner phone in stock, they went ahead and loaned me an iPhone so that I could buy and use a temporary sim, as my pixel wouldn't take their sims. I've never even heard of a wireless shop loaning out a phone like that. This is a locally owned entity, and they went above and beyond the call of duty both times, for which I am so grateful.

I have shopped here for several years for all my smartphones and accessories ever since the IPhone…read more3's became available and several flip phones before that. The owner and employees were always very knowledgeable whenever I had questions or help with any of my phones. They also sell other brands of smartphones with all the help available that you may need. I will continue giving Mad Mountain Wireless all my business in the future.

We have been lifelong customers of AT&T. Their prices were outrageous lately. So we made the…read moredecision to switch to Tmobile after their announcement of Starlink connection What started off to be a very difficult and arduous process was quickly rectified in store with both Eddy and Kelly. Hats off and kudos to both of them. They helped us transfer our original phone numbers over and get our phones operational. I recommend this T-Mobile location for their support and knowledge. I'm still not a fan of the 800 support number but from here on out, I will take all my business to this Tmobile location . Thank you Kelly and Eddy!

BEWARE!!! In January I went into the store because I was looking to lower my phone bill…read more Salesman, Ty, gave me a quote and told me when I could find him in the store again. The price he gave me for the phone was not what I wanted but when I bundled the phone with internet, it was doable for me. I went back on the day he said he'd be there to take him up on the deal he offered but he wasn't there and no one else could give me the same deal (1st clue that something was wrong). I finally caught him in the store on another day and after waiting for an hour for him to wait on me, he sold me the phone and internet bundle. He also told me that they would give me a new iPhone if I traded my current phone in and paid the tax on the new one (another missed clue that something was off). Then because he did not tell me what documents or passwords I would need, and because he initially told it would only take "twenty minutes to complete the deal" and I have a very busy schedule, I had to make two more trips up there to get this done. So up to this point it took five trips up there at $10-12 in gas every time and it probably took at least six hours to complete the deal. I was so exhausted with this ordeal that it didn't register with me at the time that I never signed any agreement with them (I know, that should have set off alarm bells). When I hooked up the internet box, I had trouble with it. I called the T-Mobile customer service number and I was told that I am not in a service area for their internet. Back to the store again. When I returned the box, I told them I need to make sure that the cost of the phone plan remained the same as what I initially agreed to. I was assured that it would be the same. Was charged almost 3 times what I agreed to for the month of January and then it happened again in February. Over the course of a couple of months, I was up there another five times trying to get the problem fixed and each time they'd tell me it was fixed. When I finally called customer service they told me I needed to speak to the store manager. I called ahead to find out when she would be there. I went up on a day she said she'd be there and she was not in. I went back a second time and waited for an hour for her to get to me. When she finally sat down at the table with me I got 1 1/2 sentences out, she jumped up and went into the back for 15 minutes. When she came out again she waited on someone else for 20 minutes before she sat down with me again. When I told her what was going on, she acted like I was upset for nothing, pulled up my account and showed me the next payment was going to be what I had agreed to. I was completely dismissed and told there was no problem. The following month I got a text from T-Mobile stating that I was going to be charged twice as much as I'd agreed to. I called the store, again, and got the assistant manager. She told me to come in and let me know what days she would be there. I showed up on a day she said she'd be there and, of course, she was not there. So back again - this was the 15th time I'd had to go into this store, and again, I had to wait 30-45 minutes to be waited on. Finally, the assistant manager started digging around to see what was going on. It took a long time, but she finally told me that I was signed up for a plan that cost $30 more a month that what I'd agreed to, the phone was not free, I had to pay for it, and there was nothing they could do about it. Even though Ty forged my signature on the contract and lied to me about what I was getting into, I was stuck with it. I'm still thinking about going to Adult Protective Services and filing an elder abuse report, but at this point I'm just worn out. I ended up paying off the phone and leaving T-Mobile altogether. The word nightmare doesn't even begin to describe what I've been subjected to by these people.

I have had Cal-Ore internet and phone service at my office…read morefor several years. Their fiber optic internet service has been reliable and fast. The staff at Cal-Ore has always been polite and responsive. I would definitely recommend them.

We have had Cal-ore service and Internet for about a year at our business. We have had the ongoing…read moreproblem of not being able to get phone calls through our line or call out. We lose phone service on a regular basis at this point right now we are considering dropping them and going back to AT&T, which is a terrible service but this service is worse. We have tried to get their service department to help us. They have not followed through. I wait and wait and wait. They never call through. They never call back. They never show up and they never set appointment so do not go with this company!!!!

I brought my daughter's phone in the other day and picked it up an hour later it looked like a…read morebrand new phone. He even put a screen protector and case on it for me. Very pleased with the finished product. Great pricing, Great customer service, fast service. 10/10 recommend.

I dropped my Samsung one too many times and was torn between buying a new phone or repairing the…read morescreen. I decided to go with a repair--supporting local businesses is what it's all about--and I'm really glad I chose this shop. The owner, John, was super professional, and as the name of the shop suggests, their service was lightning fast. My phone looks and works like new again. Thank you for the excellent customer service and quality work--I'll definitely be recommending you to others!

Awesome deals/promotions available and great options for all your Verizon needs. My family and I…read morehave been costumers with Verizon for almost 15 years Verizon's cell reception is the best in our area hands down! I will be back to visit Todd and Jill to do more business soon. They're very personable re: customer service and motivated to help get you exactly what you're looking for at the best price point. Quality customer service is a lost art these days but this team knows their stuff and if they don't, they'll research or make calls to get you the correct answers the first time. That deserves respect. :-)

From the owner: We are here for all your Verizon cellular needs. Need a new phone, internet, phone accessories, we…read morehave it all. Stop in today to see what we have to offer.

This review is about three months late. I was moving up the coast alone with two small children and…read morethree dogs. During the drive, my pit bull crawled on my lap and snapped the charger head out of the phone charger. I was running out of daylight and battery fast. I rolled up to this place and Brian (I think) helped me replace the charger. Two associates were there, both courteous, calm and knowledgeable- and nice to my kids. Thank you.

They lied to me about wi-fi signal strength in my area. They said it was going to be fixed in…read more"November," but it's been 5 years and there is still rarely any coverage.