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    AT&T Store

    1.0 (1 review)
    Closed 12:00 pm - 6:00 PM

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    8 years ago

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    Spectrum

    Spectrum

    2.0(2 reviews)
    3.3 mi

    Everything!!! Cable continually glitches or doesn't work at all. Bought a phone and service. Phone…read morewouldn't work. Took it in 3-4 times and said they couldn't fix it. Last time I went my daughter was very ill in hospital. Told them I had to have a working phone for that reason; they just laughed. Now I noticed that spectrum has been charging my account monthly for a tablet and it's service. I don't have a tablet nor have used a tablet. Inorder to cancel that I was required to pay off the tablet and 1 more monthly payment. After letting them know again I don't have one, they just wouldn't cancel until they got $93 more from me. So I paid Inorder to have spectrum outta my life. I was transferred to cancelation dept.. They won't cancel because I don't have the info off this imaginary tablet. What the ...

    On the positive side when contacting then it's not difficult to speak with a live person. Xfinity…read moreis impossible. The technicians are knowledgeable but don't even have cable boxes on the trucks - I had to go to Spectrum to pick up my own 22 miles away. The technicians have time limits on how long they can stay - - there is very poor communications between technicians and home office. Our guy spent 2 hours only to realize he was trying to connect us to the wrong type of service. Then another day to connect a box that we were told takes just a few minutes to connect ourselves. The 2 nd tech took 1-1/2 hours to do it . Imagine how long it would take me ? The capabilities are not up to par with other cable company features. This is a prime example of what happens with monopolies

    AT&T Store - mobilephones - Updated May 2026

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