I'm currently in the store and have not even been acknowledged by any staff. I've been waiting…read morealmost an hour and 2 employees have been helping the same customer the whole time. All I need to do is pick up an order. No respect for customers or our time.

Unfortunately need to do a 1 star review. Upgraded a phone at the store, was told there was a…read morepromotion on the price. Paperwork did not reflect promotion price, asked employee Devin and was told not to worry that it would reflect on accout. This was Aug 2024, now in Oct 2024. Still not corrected. Tired of driving 45min to store to be told credit has been issued (never credited), tired of calling customer service (they were useless) and recommended going back to store. We have been BEYOND PATIENT for over 2 months. Now Devin at store does not answer our calls or return messages.

AWESOME service and professionalism! Which I find refreshing in this day and time! Michaela is a…read moresuper person. Very friendly, smart and professional! Instagram highjacked pictures from my phone and posted them! Not cool. I found this on a Friday night. I was in a panic the whole night. I tried contacting Instagram but like Google they want nothing to do with you and "customer service"... don't hold your breath. I reached out to my carrier.... same thing. As a last resort I went to Wireless World. Michaela fixed my problem with in minutes after I was told no one other than Instagram could do anything about it! Thank you Michaela! and Wireless World! You have a great person and asset in Michaela!

I been trying to pay my cable bill can't talk to anyone by phone i live out of town need help to…read morecontact

I took an iPhone to them. It was completely locked up. COMPLETELY! I had to leave it overnight, but…read morethey got it reset to factory settings. Luckily, there wasn't much on it, but it was a pretty new iPhone 14 that my elderly friend had frozen it. Not even sure how it got that bad, but it was beyong my expertise. Thank you One Stop Wireless!

It is ridiculous that you pay so much money for phone service with verizon and can't speak to…read moreanyone at a local store because they don't offer their phone number..

From the owner: Visit our store at Morristown for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

The staff is much more helpful here than at any other radio shack I have been too. The hours are…read moresuper wrong right now on yelp, showing that they are only open Monday and Sunday. I submitted a correction, but it is still not up. The hours are the same as the mall hours. They carry FitBit products and accessories, which is why we like to stop in and browse.

I was in desperate need for a charger for an older model apple laptop. As soon as I walked into the…read morestore, I knew I was in the right place! The owner knew exactly what I needed and put together a charger on the spot, even using components from his personal computer. The price was reasonable, he didn't try to oversell, and I was out in record time! I could not have been more satisfied with service and sales and product! Wish I had someone like him locally!

In town on vacation, dropped phone and broke the screen. Found store on Yelp and they quickly…read morefixed the phone. Very friendly service!

I am shook at the bad reviews because I had a total opposite! They helped me restore my old laptop…read moreand got it running brand new. they were super friendly and also got a discount being military. I heard about this from one of the IT workers at Carson Newman.

Ultranet service is expensive and doesn't always work that well with disruptions at random times…read morewithout warning.$80 a month for 8mb speed getting .05 for over a week.When I called about the problem was told a study was being done with no timetable as to when the problem would be fixed...still took out the 80 bucks via autopay that I didn't sign up for... Likely terminating service.Unfortunately there aren't many options for you if you are looking into ultranet or similar services honestly have found most to be sketchy.You may just be better off without the frustration it can bring.

Everything!!! Cable continually glitches or doesn't work at all. Bought a phone and service. Phone…read morewouldn't work. Took it in 3-4 times and said they couldn't fix it. Last time I went my daughter was very ill in hospital. Told them I had to have a working phone for that reason; they just laughed. Now I noticed that spectrum has been charging my account monthly for a tablet and it's service. I don't have a tablet nor have used a tablet. Inorder to cancel that I was required to pay off the tablet and 1 more monthly payment. After letting them know again I don't have one, they just wouldn't cancel until they got $93 more from me. So I paid Inorder to have spectrum outta my life. I was transferred to cancelation dept.. They won't cancel because I don't have the info off this imaginary tablet. What the ...

On the positive side when contacting then it's not difficult to speak with a live person. Xfinity…read moreis impossible. The technicians are knowledgeable but don't even have cable boxes on the trucks - I had to go to Spectrum to pick up my own 22 miles away. The technicians have time limits on how long they can stay - - there is very poor communications between technicians and home office. Our guy spent 2 hours only to realize he was trying to connect us to the wrong type of service. Then another day to connect a box that we were told takes just a few minutes to connect ourselves. The 2 nd tech took 1-1/2 hours to do it . Imagine how long it would take me ? The capabilities are not up to par with other cable company features. This is a prime example of what happens with monopolies