I came in tonight an hour before closing and Nick was so kind and helpful! As we sat there 2 more…read moregroups of people came in and he was so patient and attentive even though he was the only one there and they closed in 30 minutes. He fixed my issue and hopefully I won't have to go back anytime soon, but if I do I'll definitely be going back there for him to help!

Clerk sold me the wrong item. Had to come back to the location to return it as they are a franchise…read more& items can't be returned to other stores. Made a special trip to return it. The charge for the item was immediate. Credit return hasn't posted.

If I could rate this location 1000/10 I would! This was my first time visiting and I needed to add…read morea line to an existing account, trade in my current iPhone and port over my old number from another carrier and they helped me with all of that and more! De'Airist and Yolanda were the BEST! De'Airist helped me with everything from deciding what phone to get, talked through all my options, ran through pricing and helped me pick out a case, charger and screen protector. He was trustworthy and knowledgeable! They helped me from start to finish, were friendly and enjoyable to work with - especially since transferring phone lines can be a hassle sometimes (they were amazing all the way through!). Can't speak enough about the great things about my service here and I was able to build great trust and rapport with the team. They went above and beyond with their customer service even through this process. I highly highly recommend!!!!

From the owner: Visit the T-Mobile store in Milwaukee and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1316 S 1st St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Adrian and Rodney provided exceptional service with a complicated upgrade…read more They went above and beyond to get this accomplished.

I had my best phone store experience at this location. Ryan Kerekes (store manager) helped me get…read moremy new phone and account set up. He was absolutely great, he was nice, he was fast, and was able to answer every one of my questions. I know he is the new store manager there and he seems to be doing a great job. I highly recommend going to his store for your phone needs. -Seth

I brought my computer in to retrieve files per their website. The clerk said he was 99% sure they…read morecouldn't restore any files, so I asked for my computer back & to refund the $60. He wasn't authorized to do so. Their customer service is refusing due to diagnosing. The computer doesn't have a battery so he wasn't able to turn it on! The computer was in their back room for less than 2 minutes! Don't go there!

Awful. Lost information on what was wrong with my pc. Strung along day after day when it would be…read morefixed. Finally went in 8 days later and picked up my still broken pc.

Negative 5 Stars! I…read morewent in there and said please can you please help me I keep getting the run around! Store after store after store being transferred from one person to another on their 611 help. I explained the problem and with out even pulling up my account and checking to see the notes left from att 611 with an attitude said no! Extremely unprofessional, his clothes were beyond wrinkled and while I'm on the phone talking to customer service on 611 he is huffing and puffing, shaking his head no and just had the rudest attitude! When att asked for his employee id number he would not give it to her! This store is by far theeee worst store out of the 6 At&T stores that I've had to inconveniently go to because no At&T representative knows which location is a corporate store ! Sooo very displeased with AT&T. Save you valuable time and energy and DO NOT SWITCH TO AT&T

From the owner: AT&T, serving over 81 million wireless customersread more

Great staff, full of helpful, knowledgeable individuals who are dedicated to resolving tech issues…read moreand enhancing your understanding to help you make appropriate switches within your plan and guarantee you save money. Isaiah, Eric, Nini, and Jay were all great helpers in resolving my tech issues while ensuring I lowered my plan to achieve maximum satisfaction!!!

My recommendation is do no set foot in this store. The staff is very inexperienced. The store…read moremanager multitasks, takes phone calls, leaves his desk, all while setting up a phone plan. The process takes hours. In the end, he was never able to complete the task. I ended up going to another Verizon store for service.

I called and then went in the same day and he fixed my phone screen in 15 minutes on the spot for a…read moregreat price (and a new screen protector) - was so kind and friendly. Would recommend anyone go to get phone fixed it was so easy.

From the owner: We do phone repair for i phone & android and sell new and used phones we do have accessories and…read moremuch more

I can't give 0 stars and that's why left 1. The worst customer service. I sent a package and half…read moreof the things were lost. Their response when making a claim and asking someone to be held accountable??? "It's your word against that of the company" I will never use this company and I do not recommend it to anyone. Use a legitimate company that respects its customers and is willing to take action and responsibility when the expectation for which it is paid is not met. No puedo dar 0 estrellas y por eso se dejó 1. El Peor servicio al cliente. Mande un paquete y la mitad de las cosas estaban perdidas. Su respuesta al hacer una reclamación y pidiendo que alguien sea hecho responsable??? "Es su palabra contra la de la compañía" Nunca usaré esta compañía y no la recomiendo para nadie. Use una compañía legítima que respete a sus clientes y que estén dispuestos a tomar acción y responsabilidad cuando la expectativa para el cual se paga, no es cumplida.

Kind of an odd store, and apparently recently relocated. This is where UPS bring some of my…read morepackages because they don't like delivering to residences in Mexican-American neighborhoods. I really don't see why this Mexican-American business is preferable to my house, but whatever. This tiny little storefront offers limited phone services, but is a good place to get the cards you need to make phone calls to Mexico or Asian countries. They sell some other stuff that is of no interest to me. The helpful store clerk lent me some scissors to get into the package that was delivered to me as the sender decided to wrap it in four layers of packing tape. Maybe that last part wasn't at all pertinent but I've had a lot of coffee today.