Brittany helped me switch my phone from my parents plan to my new plan. The whole process went very…read moresmooth. There were a lot of people in the store and she still managed to help us all out! I got my first iPhone here in 2011 and glad to be back for a new phone. I live in a different state and it still worked great.

I went into this store to buy a new eSIM card for my wife's phone because she was having issues…read morewith her phone. Apple and Verizon customer service told me her phone (the hardware) was fine but when I went into this store, the woman who helped me, the blonde hair and glasses, told me I needed a new phone and the eSIM card with only work for 24 hours. My wife's phone was having problems with her physical SIM card and service where she couldn't connect. Something didn't sit well with me when the woman told me not to spend $30 for an eSIM card but rather sign up for a new plan that would charge me an extra $25 a month or $900 for the next three years. She was pushy about it and put a lot of pressure on me to trade in my wife's phone and spend more on a new plan. I left the store, and later came back and I was happy that another worker came over and helped me. I bought the eSIM card and my wife's phone has been working without one issue. So let's see, spend $30 for an eSIM card or be told I have to buy a new phone and spend $900 over the next three years??? I do not recommend this store. They just want to rip you off and buy a new phone and upgraded plan.

This is a Verizon Wireless reseller, NOT Verizon Wireless. They require you pay a $50 "Set Up" Fee…read morewhen buying a new phone. Even though switching from an iPhone to a new iPhone is a simple process. They will NOT waive that fee. Also, the manager is fairly rude.

Service is store is terrible. I came to pickup a simple order. The girl has been in the back room…read morefor 20 minutes.So the manager goes back to check what she is doing. He comes back and tells me some story that they are trying to get together. She finally comes back and says they do not have it. Why would the Verizon people send my order somewhere they do not have it in stock.

John Aneel was fabulous. My son lost his found while we were at Bethany Beach. Of course my 19 year…read moreold son thought the world was going to end without his found. Went to the Ocean View Verizon store and John was extremely helpful. Also helped me figure out a way where I didn't need to spend $1,000 on a new phone when the phone my son lost was only a month old. We were in and out with a new phone within 30 minutes.

Buyer beware! I needed to change my Verizon plan, so I went into this store thinking they…read morerepresented Verizon, a company I've been with for over twenty years. I didn't have an unlimited data plan, so I stopped into this store. I was advised by 'Brittany' to upgrade my iphone 13 to an iphone 17pro. Okay. I was told that my additional cost would be the increased data usage and a $3.50 increase per month for three years for the "Pro" model. I agreed and put my signature on the scratch pad. The first clue I had a problem was that my new bill rose from $81 per month to $216 for the next month. I didn't like it, but Brittany told me that my new charges would be prorated for the first month and my future monthly bills would go down to approximately $100 plus the $3 charge for the "Pro" model. "About $103 dollars and change. But I looked more closely at the Verizon bill. There was, among other charges, a $40 "Upgrade fee". AND, the $3 per month for three years of the contract had increased to $7.70 per month. If you do the math, in three years, I'm paying 1/3 of the cost of buying the phone outright. Now, here comes the 'kicker'. I saw my new credit card statement. Instead of my signature AGREEING to the $3 per month charge, without any notification or approval, Brittany tagged on a $99.99 charge. I had to call the store to get a receipt. That nearly one hundred dollar charge covered a "DEVICE INITIATION/SETUP FEE" ($70) and a REDUX Water Protection Membership ($27.99). I didn't approve these charges, but they were on my credit card statement. I got scammed. I don't like getting scammed. Buyer beware of what they tell you in this store, and what you'll end up paying. I'm going back to the store today and I hope I get things straightened out.

I am retired network engineer and programmer. They spoke my language and were able to fully backup…read moreformat and restore all data on my laptop while removing the issue I had found. Wonderful people reasonable prices and so kind to all the elderly folks who came in with what I knew were simple issues. Highly recommend this shop

I have gone to Adel several times before to service my Chromebooks, Matt the owner was always…read morehelpful. But this morning I took my Chromebook to have it checked and he stated that Chromebook are sht... and he does not work on them, and said to get a real computer. I was speechless. This was not the person that I had being dealing for many years will take my business elsewere good riddance Matt.

Andrea was very sweet and quick with her work. She got me out there in less than five minutes and…read moregave me half off the original price.

Ulta is my go to for anything beauty related. This particular location which has sample parking and…read morestaff available to help you is in my top favorite alters on the East Coast.

As someone who worked in retail for nearly a decade, customer service is important to me. I was…read moretraveling to ocean city and needed a hair care product and decided to venture to ulta Beauty nearby. I walked in the door and was greeted by a young sales associate who asked me if they could help me find anything. I pulled up a picture of exactly what I was looking for and I had already done my due diligence and researched that ulta did in fact carry the product. He looks for a second and assured me that this location does not carry the brand design essentials at all. I almost walked out but decided to look around myself since I did go out of my way and I really needed this product or something similar. I walk to the back and find hair care products that look like they cater to black women and amazingly there is an entire section of Design Essentials. I quickly locate the product I needed and headed to check out. After arriving at the checkout I am instructed to put in my phone number. I inform the young lady I have never purchased anything from Ulta and did not have a rewards membership. She asked if I would like to sign up and I declined. She then informed me that I could not make any returns without being a rewards member. Overall I was more annoyed with the policy and the lack of knowledge of the sales associate. I'd rather someone admit they don't know or ask for help than just confidently tell me their store doesn't carry the very product I found a whole display of.

I love Eddie Bauer clothes and shop online often. I had to return an online purchase at this store…read morelocation, which I had been told to do by an email from EB online. Yet, the store employee who said she was the manager gave me a super hard time and was even refusing to do the transaction until another employee told her yes, it was ok to do. I don't understand what the problem was- and why I was badly treated as a paying customer. How can a manager not know they take returns?

I was in your store on Thursday, 08/29/24 and wanted to purchase a stowaway backpack, but they…read moredidn't have the size/color combo that we wanted. The rep suggested that I order it online. I went online today to order it and they are charging me $9.99 for shipping. So I contact EddieBauer.com customer service to inquire about a shipping consideration and they told me that I should have the rep place the order for me in store so that I can get free shipping. I'm now 227 miles away, so that is not possible. Store managers should properly train their employees to suggest that they place the order so as to save shipping costs. This is frustrating to learn that they could have saved me money, but either were too lazy or poorly trained. Also the store itself needs a little TLC. It's dark, has a funky odor and looks very dated. You won't survive like this, and it's a shame.

Do Not Purchase Fine Jewelry Here - Serious Quality Issues & No Accountability…read more My family has been loyal customers of Park Place Jewelers for over 10 years, which makes this experience even more disappointing. My fiancé purchased my custom engagement ring here and proposed while we were overseas in Portugal. The very next day, I noticed the diamond was visibly loose and wiggling. Since this was my first diamond ring, I didn't fully understand how serious that was at the time and continued wearing it for the rest of the trip--but I was stressed about it the entire time. When I returned to the U.S., I had a local jeweler in PA inspect it. They showed me close-up images confirming the prongs were barely holding the diamond in place and told me the diamond could have fallen out at any moment. I later brought the ring back to Park Place Jewelers in Maryland, and they "fixed" it by re-tightening the prongs. It felt secure in-store, so I trusted it was resolved. However, just hours later--while driving back home to Pennsylvania--the diamond was loose again. During this process, they repeatedly implied the issue may have been caused by me snagging the ring on something. However, my local jeweler confirmed the entire setting was improperly built and not fitted to the actual shape of the diamond--meaning this was a workmanship issue, not wear and tear. The close-up photos clearly show visible gaps between multiple prongs and the diamond at several corners, indicating the stone was never properly secured. I then sought another opinion locally and was told the entire setting needed to be replaced, costing around $1,000. I gave Park Place Jewelers the opportunity to make this right, either through partial reimbursement or covering the repair locally, but they refused and insisted I send the ring back to their manufacturer. At this point, I had completely lost trust. This should have been done correctly the first time--especially for a custom engagement ring costing thousands. They had two chances to fix it, and both failed. We ultimately had to spend an additional $1,000 out of pocket to properly fix the ring elsewhere. This was supposed to be a meaningful and exciting purchase, and instead it turned into a stressful and frustrating experience that is still upsetting to think about. I would strongly caution anyone considering purchasing fine jewelry from Park Place Jewelers. Trust and quality are critical for something as important as an engagement ring, and unfortunately, this experience fell far short. My family and I will not be returning.

Absolutely incredible customer service. Went above and beyond to secure an undamaged watch that…read morewas incredibly difficult for me to find. The communication was stellar and the watch arrived in perfect condition! Thank you so much for your help!