While ultimately we caved under how difficult it would be to sign up for various services, Rachel,…read moreseriously knowledgeable in all aspects, was tireless in working with us and dealing with a discovered, previously unknown, appropriation of some of our financial data. She worked hours...really...at reporting and clearing the fraud, then had to do it again on a second account. The interfaces required of converting the service ultimately were too much for us, but her can-do attitude and cheerful attack of whatever barrier was before her should make her much valued by her employer. We certainly appreciated her tenacity and knowledge.

I had a great experience with this location I especially enjoyed working with one of the employees…read morethere she was so awesome!! I would definitely recommend this place to everyone!!! Amber you rock girl

Stay away from this Verizon store. The more I read the more i learn that a lot of people have had…read morethe same issues I had. They get compensated for signing you up for device plans and protection. I was told that the phones come with a 30 day free protection then will automatically fall of if not wanted at the end of 30 days. All lies .... two other Verizon representatives at other locations told me basically id been lied to. There has never been a free 30-day trail. Also my old devices that I did not have to trade in had new plans added to them.... I believe in karma 3-fold and hope this upon every manipulative employee in that store. I believe in working hard, being honest and deriving business thru referrals. Unfortunately, they have a presence on Coastal highway with a big sign and unknowing potential customers keep coming thru the door. We should form a petition against this store with outlets like the guide, coastal press etc.

Every add-on is triple in price!!$$$$$ Buy all accessories…read moreon Amazon!!! Bought a new phone and was charged for setting up phone $40!! Total ripoff!!

Courteous and very helpful! They ordered and replaced my camera in maybe 20 minutes once the part…read morearrived. And, when the new camera failed they replaced it again right away!

Changed my batteries, repaired screens and charging port. Affordable and good service…read more It is a little hard to find. Go in the store on the left side of the listed address and you will see a cell phone work bench.

Boris was extremely helpful over the phone. He was able to point me in the right direction, and I…read moregreatly appreciate his time and insight!

I can't say enough about how professional and efficient the technician was. He is friendly and…read morewilling to share his expertise in getting my computer to work again. And he gave us pointers on other questions we had about our wifi service.

The owner and expert , Mark, was great... had what we needed while working remotely from South…read moreBethany, DE... a life saver.

This Establishment Always Has Good Product Inventory. Very Knowledgeable Representatives. A Good…read moreChoice

Terrible! Worst customer service experience in a long time or shall I say lack there of. We walked…read moreinto the store and one girl was sitting at the desk talking with a customer. We were there for close to 15 minutes and she never said hello, no welcome to Verizon, no I'll be with you in a minute... Not one word to acknowledge that we as customers had walked into the store. I don't know who is training these employees but when customers call or enter they should be greeted immediately. We were coming in to transfer over from AT&T three phone lines. It certainly won't be at this location!

Brittany provided outstanding service. She was extremely knowledgeable about a variety of…read moreproducts and accomplished my goal for coming into the store

Super nice guys helped us set up two new phones while keeping our seven year old busy through the…read moreprocess. They were patient and kind.

Went into store to have phone fixed fix the phone was very happy decided to do an upgrade did the…read moreupgrade I have five phones on my plan and pay over $500 a month and have been a customer for 30 plus years and at the end they have the absolute nerve to say it'll be $59.99 because they copied everything over for me on to the new phone a $1,300 phone and I have to pay to have it transferred over and they don't say anything until I'm ready to walk out of the store and then charge me $60 I will never deal with this again if Verizon doesn't make this right I will be leaving Verizon and getting a new service the girl Lexi when I asked her if I could talk to the store manager said she wasn't there and couldn't call her what kind of service is this for customers I suggest everybody go get service elsewhere

Recently switched from AT&T to Verizon after we move to Rehoboth Beach - had issues with porting my…read morenumber and it ended up being a SIM Card and legacy e- Sim card Issue. I spend hours the night before on line with Verizon on line with no success. Went the next morning to Verizon, TCC in Rehoboth - the technician "Victoria" was awesome and had me up in running in twenty minutes. Highly recommend going to the store vs - hours of online to solve phone issues.