Excellent customer service. Much better than the other Mentor location because this is a corporate…read morestore, not an "authorized reseller". Tommy took amazing care of us. He was knowledgeable, efficient, and quick.

I went here to get my phone replaced through asurion telling me to come to the store and the guy…read moretold me I had to do it online and he couldn't help. I called the next closest ATT and they were like yeah come on and we will help you out lol. Maybe just laziness or he didn't know what to do. Confusing that when you make a claim online it tells you to go to the store

Hasan and his team at Summit Mall were above and beyond helpful! My daughter broke her screen on…read moreher iPod Touch (TWICE). These guys were the only ones who would even look at an iPod: evidently these screens are much harder to replace than on a phone. They got it done and completely stand behind their work. My daughter had to pay it with her own money and when he saw she used a $2 bill, he wouldn't take it and told her to keep it. Kind and thoughtful as well. I will use them again!

From the owner: Business started in 2016 and we have helped many customers fix there phones such as cracked…read morescreens, speakers, home buttons, accessories etc

Been there twice. Tom knows what he's doing but the place reeks of cigarette smoke and I needed to…read morewash my hair after being there ten min. ( I didn't). He looked at a phone I brought in and charged me $10 to tell me it was dead. . The location is convenient however.

From the owner: At Little Mountain Phone & Computer Repair (LMPCR), we specialize in comprehensive repair services…read morefor smartphones, tablets, laptops, and desktops. Our skilled technicians are equipped to handle everything from cracked screens and software issues to data recovery and hardware upgrades. We pride ourselves on quick turnaround times and competitive pricing, ensuring your devices are back in your hands as soon as possible.

Highly recommend for any wireless needs, repairs, start up service, cell phone purchases! I had a…read morewonderful young man help me with a very difficult problem with my phone. He spent hours troubleshooting and was so understanding of my lack of being tech savvy. Thank you Al, I can't thank you enough!! I give a 10 out of 5 star review!!

They ripped off my daughter...quoted one price and then magically raised it almost $100- claiming…read more"taxes" at 15.74%. "Fixed" her phone. The next day it stopped working again- she took it back and they replaced the screen but not the screen protector she bought. 2 days later it stopped working again! They told her not to come back because he was upset about the google review I left. So now she still has a broken phone and I'm out almost $300. And he asked my daughter if I knew she bought vapes there- like threatening to tell me...grow up. I called and he said there was a crack in the screen- but bro, she just bought a screen protector. There shouldn't be. It would be impossible for me to be more disappointed in their business.

Would not recommend this company. Quick look at my PC and declared it dead charged 29.00 plus tax,…read moreIt was repaired quickly by another pc company in mentor on Jackson St along with my spare that had issues for not much more cost. Highly recommend R&W.

Great service and quality work. Anthony was very attentive and knowledgeable. Good local business…read more Would recommend

When I started looking for a phone system I was completely overwhelmed. Kendall came to my office…read moreand explained my options in a language that I could understand and went above and beyond in every interaction we had with him. I would recommend his company to anyone looking for a new system

I had taken my PS5 console in for repair due to the unit would not power up suddenly. I called…read morearound to many other repair shops including Sony who manufactures the PS5 and took a chance with cell phone express. They warranty the repairs they do and they are local and that is a big plus. Chris the technician who serviced my console was completely professional ,friendly and knowledgeable. I had an abnormal situation with the game console and required a very technical repair. Chris and the team took their time and diagnosed the problem and definitely went above and beyond to resolve all issues. The level of customer service was refreshing and much appreciated. I will continue to take my business with them and would highly recommend them to anyone. Thank you

It's not a real Verizon store. Check the screenshot; it's differentiated by the search engines. My…read moreinvoice doesn't even say "Verizon" on it. Anywhere. If you want to get fed a bunch of lines by a 19-year-old, this is your place! They can't offer what Verizon offers online, but they will gladly charge you more. If you need a new phone or to change a plan, go online or to a company-owned Verizon store. Steer clear of here.

We went into the store to replace a phone that was broken and ended up getting phones for the…read moreentire family at a monthly price that was less than we had been paying. We had the pleasure of dealing with the actual District Manager for Verizon. His name was Karanja Williams. He was exceptional. He spoke to my wife on the phone after hours on a Saturday because we were having problems with an Apple ID. Then he came in personally on a Sunday to a store of our choice to help us. I can't say enough nice things about him. Thank you!!!

Okay folks, hear me out on this one. My husband and I stopped in at this location last weekend…read morebecause we were on the hunt for a specific phone case. They didn't have what we were looking for, but that's okay. We were glad that they didn't have it, because that store smelled so bad we couldn't wait to leave! As soon as we got out of the store, we both stopped and looked at each other, obviously thinking the same thing. What the heck was that smell? It was like a cross between dirty locker room, stale vape smoke and body odor. We couldn't exactly pin point where it was emitting from, but it was disgusting. And he smokes, I don't. I'm usually the one who smells things straight away. So, if he smelled it, then you know it was awful. Maybe I'm old school, but...as a place of business, aren't you supposed to entice your customers to want to stay and shop in your store? I mean, the store seemed to be clean, which really makes me scratch my head. I felt bad for the girl working there, who was very nice and helpful. But, maybe she was immune to the stink too?

I went into store and about 5 min went by ...no one was at counter..then about to leave girl looked…read more16,and not dressed very well.Any way she told me the one phone was very expensive,and she told me go on Amazon buy phone and come back?Very displeased and I'm trying to call online cricket and no help there either....!!!