I don't agree when people complain that young people are trying to do things the easy way . The…read moreyoung people I know like Richard at the (Hanover Center location of ) Stockbridge are just trying to do a good job without complications. I really appreciate his help today. Well done sir.

Broke my phone and had the pleasure of meeting two great people. Chris Adams and Jada Pace. They…read morewere working gave me excellent advice and save me extra costs. I got my new phone and it was not able to complete the setup from home with the online expert. I returned to this Verizon store where Jada and Chris spent time re setting up and getting all my information to transfer over to the new phone. I spent $0 at their store and was treated great and very respectful never felt like I was a bother or being rushed. It took a lot to get the phone set up and they were great. Again thank you Jada and Chris for all your help today.

First time customer today and now one for life. I had been in South Ga and phone was dirty and…read morewould not charge. 20 minutes later they had me back on the road with my phone charging and clean speakers! Thank you

Less than a month after I got my daughter's iPad screen fixed by this company, her screen cracked…read moreagain in the same exact spot. She did not drop her iPad , she didn't do anything to it and it literally just cracked indicating that this company does not provide quality work. I paid $135 to get it fixed 3 weeks ago and when I called the the refused to repair it for free. They charged me the same amount that I paid 3 weeks prior. I wish I would have gone with a company that stands by their "quality" services. I am getting her iPad repaired by another company from now on.

Absolutely ridiculous. Two female employees with their terminals taking care of one mail while he…read moreflirts with them and they leave others waiting. Obviously we walked out and will find a different Verizon store who wants to do business. I hear from them and found it amazing. 2/1/2020 They say they hope they can do better and that they'll work at it. However if you read reviews before mine several people have had the same problem so it obviously is not being resolved.

This is terrible service and help first off w went in two weeks ago to pre order phones and get…read moreaccess on our online account they weren't very helpful we waited an hour to have so much stuff wrong they kept switching employees on us and in the end they ordered our phones and upon ordering they ordered one of the wrong color then said nothing they can do about it now And this was an hour after I left they said they would pull a phone aside and we could get it when ours arrive our phones still haven't arrived they keep saying there is no way to check order status and that they can't give us an update the phones were suppose to be here on the 23rd. Then I get help online they say they can't see anything but if I go to the store that they can expedite the order since it was suppose to be here already then to be told they can't do that! It's ridiculous. My husband ordered a phone same day and he can see all his tracking etc. NO HELP!!! Also this location doesn't have a phone number where you can reach them so you have to go in store every time only to have to wait and then be told they can't help you!!!

22 fucking people in the store and an hour+ to activate a phone. Fire the entire staff and figure…read moreout why no one that has been trained is competent enough to clear a queue of people at 3pm in the afternoon. Unacceptable. Piss fucking poor.

Tawanda was the most help! Verizon was willing to lose our business, that they have had faithfully…read morefor over 7 years. Ms. Tawanda not only helped us get started with T mobile, she insured a customer to her store for many years to come! I can't thank her enough! She made joining a pleasure!

Service is horrible. All employees want is to start selling services and upsell services, if you…read moreactually have an issue with their services or need any assistance, you are directed towards using the online portal. Completely useless maintaining a standalone store at this point may as well shut down and run their services completely online

I just drove 30 minutes away to this location before 8 PM to pay a cell phone bill in cash there…read moreare four people inside the store three gentlemen one young lady, but they informed me that they had already closed the register for the evening. I'm not sure why you would stop taking cash payments 15 minutes prior to closing. My bill is $600. That's $600 the storage is lost in revenue not to mention. I will never come here again. I wouldn't recommend this store to my worst enemy on the bright side. They do have good choice in music when I came in they were blasting NBA YoungBoy.

Went in for a battery replacement recently. was THEN told it was also a sensor. got both replaced…read moreand my phone is still charging slow, draining quickly, and the phone is STILL hot to the touch. the battery isn't even a legitimate Apple battery because my settings say the battery is unverified so it can't even tell me the battery health. not a good experience. waste of money.

Nice and polite lady help me to change my battery out of my iPhone. I had a good experience there!read more

Easy efficient repair of our PlayStation 5. I love how they communicated with me through the whole…read moreprocess and showed us a video of the completed repairs and showed how everything was working. Would def recommend.

I got my phone screen fixed a while ago and it was not a quality screen (although I paid almost…read more$200) as it started blacking out in spots less than a year later. I actually had an appointment and it still took them an hour and a half. What I have a bigger issue with is the fact that they asked for my passcode to fix my screen and then held my phone in the back for so long. I've been very uncomfortable with this and have not spoken to a manager about it because I wasn't sure if it was protocol until my husband took in his phone recently and they didn't ask for his passcode. If I don't get a response to this review I will be calling and speaking to the manager or owner about this.

Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

This business is the best cell phone store and service center in the area. They resolved my phone…read moreand tablet issues quickly and at a reasonable price. They are a top-notch, friendly service with a staff that knows how to get things done rapidly and accurately. I'm unlikely likely to take my phone or tablet to anyone else.