My hdmi on my Xbox series x was broke . Took it in was told 2 days ! It was fixed in one ! Fast and…read morevery friendly and good prices ! I highly recommend !!

Very knowledgeable and professional. Explained all my options. Made purchase anyway even though my…read moreLaptop "Corrected itself" when I got there. Will return to make an upgrade in the near future.

My phone died two days ago. It's a particularly bad time for me to be without a phone. I came to…read morethis Metro store where Scott helped me. He showed me that the phone wasn't dead. I decided to get a new phone anyway. Scott was so patient with me and set up the new phone while giving me tips on efficient use of the device. He is an asset to Metro.

From the owner: Switch today & enjoy America's largest 5G network.read more

I went to this place as the university computer repair department was closed over Christmas break…read more2018 and needed help uploading a new operating system. They failed to have my laptop done by 2 dates, didn't upload the data they took off - AND LOST 2 Screws that hold the laptop back together and SUPER GLUED it shut - there is no way I can ever get anyone except the manufacturer to fix any future computer problems. Mother Teresa said to "be kind" - just drive on by this place.

Another chain - another disappointment - NOT! The staff here really helped me out big time -…read morefriendly and knowledgeable and I am forever grateful for that! Parking good, pricing good, service OUTSTANDING!

bad experience Sales guy JG had an issue…read more I ask for a manager 3 times Did not happen. I can buy TVs Most anywhere , certainly not there I don't need the hassle Will never go there again .

I can't get suport for a problem I am having with a TMobile account that I started to set up but…read morequickly canceled once I realized how difficult it is to deal with T-Mobile. I canceled my service before I even installed the SIM cards and I mailed them back to the company immediately. I paid a deposit in the amount of $76.18 when I originally ordered the service. Now, not only can I not get my deposit back but I am getting a bill from T-Mobile in the same amount of the deposit I want back. This is absolutely the WORST company I have EVER dealt with!

Went in for t-mobile having some issues with my iPhone 13. The staff was attentive and kind, and…read morethe place had a great atmosphere. They also got me set up with their home internet which has been working great so far.

Avoid these people, go read the comments on BBB.org about their style. I spent 5 hours getting my…read morephone back after they botched the data transfer, they tried to keep my phone. The CS via phone was full of lies and misdirection. After the 4th rep they finally got it. I left with my phone. Wasted a whole day one their bee s. Dishonorable conduct from several staff. Seek honorable service.

Above and beyond. I needed some help restoring my old iPhone to its factory settings. So, I stopped…read moreby the Mauldin VERIZON store, even though I am NOT a VERIZON customer. JEFF was right there to help me with his expertise. He got the job done quickly and had some good advice to share about what to do next. Looking around the little store, I noticed that all the staff was happy and friendly. You don't find that much anymore these days in big chains. If I ever switch cell phone providers, VERIZON would be on my list of possibilities because this store has great customer service.

I went to Conagree Rd and they acted like they could not help me! I went to Haywood Mall and they…read morehelp me in minutes Amethyst was great she made a couple calls, asked questions and assist me I was in and out! I will be back

The person that attended us, the manager Lu was so very patient and polite with us. She was…read moreattending SEVERAL people at once all with due diligence and quickness. All the employees were coming to her for help and she knew exactly how to solve every problem that came her way. She helped us transfer our lines and a new phone to T-Mobile all without an issue, we're very happy with our service!

Busy and crowded as we visited in mid-November and the Black Friday sales are starting. Lots of…read morepeople in the shopping mall and so there were lots of people in the Apple Store today. Lots of devices on display and while I won't carry fruit (it's a long story), my wife loves her iPhone. We stopped in to touch and hold a new model just to see what she thinks. After a few minutes of poking around, we're sticking with her current one. Still, pleasant shopping. [Review 2210 of 2024 - 1182 in South Carolina - 23228 overall]

We find the people at the Apple Store not very helpful. Granted, we are senior citizens, and they…read moreare young and supposedly bright, but if I have a question I find I'm talked down to and not given any help. It's disappointing as technology advances and they are not willing to help.

Was in last week to explore my upgrade options and worked with Axel. He informed me of all the…read morecurrent specials and told me about the 55+ program. My choices were not available in-store, but Axel set-up next day shipping to my home. Thank you to Axel, and manager, Cody, for all your help during my visit! Yesterday, I went back in to purchase accessories, since I had received my devices and transferred all my data. Justin was very helpful. Even manager, Yolanda, stepped in to assist when we couldn't locate the red light screen protector I wanted that showed to be in stock. Very thankful to Yolanda, who searched the front and back of the store until she located it. Can't say enough about the 5 star service I received during both visits. Have been an AT&T customer for many years and plan to stay one!

Unfortunately most employees I interacted with at this store are just rude. I've worked in customer…read moreservice before and I know it's not an easy job, but the way you speak and inform your customers should be priority. They were somewhat informative but just talked to me and my partner like we were stupid any time we asked a question. I'm so glad we are moving carriers and we don't have to experience a place where need of assistance is met with rude behavior.

Steven was so patient, competent, and helpful. I came in with an issue and he handled it with…read moreabsolute professionalism. Thank you so much, STEVEN!

We'd been thinking about cutting the cord as prices inched up at AT&T and Sunday Ticket moved from…read moreDIRECTV. A flyer from AAA suggested good bundled prices for 55+, so we checked it out. Devin W. couldn't have been more professional taking us through the significant amount of options that apparently change often. Turns out a package offered by T-Mobile was even better than the AAA option, and gave us a free year of AAA! Devin then ported over our numbers, my Apple Watch, and even processed the rebates for Netflix, Apple+ TV, and one new phone as part of the package. During the process he even answered every question on free GoGo Wi-Fi and the international access part of the program- all without skipping a beat on the equipment changeover! When he was done with that, he setup the internet 5G gateway that gives us internet at $30 a month. Pricing is locked in, and altogether we save $200 a month. If you're thinking of trying to save some money, check in with Devin!