Today we had an excellent experience at the Apple Store In Haywood Mall. We met a wonderful young…read moregentleman who showed me the best iPad for what I needed to do, actually less expensive than the one I thought I needed. We were able to walk in, buy it and have the data transferred all within just a few hours. I'm so glad the nasty guy doesn't seem to be in the storm any longer.

Busy and crowded as we visited in mid-November and the Black Friday sales are starting. Lots of…read morepeople in the shopping mall and so there were lots of people in the Apple Store today. Lots of devices on display and while I won't carry fruit (it's a long story), my wife loves her iPhone. We stopped in to touch and hold a new model just to see what she thinks. After a few minutes of poking around, we're sticking with her current one. Still, pleasant shopping. [Review 2210 of 2024 - 1182 in South Carolina - 23228 overall]

I had a dead battery in an iPhone product and had Asurion insurance on the phone through ATT. The…read morereason for that is my children and their propensity to drop or crack, etc. a phone. Turns out to be handy for replacement of this iPhone SE 2nd Gen for $75 deductible. We thought it was just a dead battery, so I was advised by the Asurion representative to take it to this location for evaluation, it was Monday. I was next in line. It took about 15 minutes for them to diagnose my phone and recommend the replacement option instead of a simple battery replacement. I contacted Asurion and received a phone in the mail on Tuesday. The box included materials to send the old phone back in a very simple process. It could not have been easier. Four stars only because their lobby had no seating area and had a video and audio commercial advertising their whole home insurance for every kind of device for only $25 per month. I also had to listen to the well crafted sales pitch each time I contacted them on the phone (twice). They ask what happened with the phone and ask leading questions about other devices in proximity and then try to sell you an insurance product on everything. They also make a big deal about prosecuting fraud, which makes one think that they could possibly be difficult to work with if your case is not just a straight up, straight forward, easy case. A 30 second looping advertisement, loudly broadcast, gets really old if you are waiting, even if it was only 15 minutes.

I took my PC there to get it fixed, and they told me it would be ready in 2 days because they had a…read morelot of customers. A whole week went by, and they didn't do anything. They didn't fix my PC at all, and I just ended up wasting my time

Yes I am trying to be the owner of that and I'm trying to work at bath & body works T-Mobile in the…read moremall too so I can get the show on the road

I went to Conagree Rd and they acted like they could not help me! I went to Haywood Mall and they…read morehelp me in minutes Amethyst was great she made a couple calls, asked questions and assist me I was in and out! I will be back

My 2018 Macbook Pro would not start. Black screen of failure. The Apple store told me it "probably…read morehad a logic board failure and would need to be replaced," and that i would need to spend thousands on forensic data recovery. IRevive told me that they would take a look inside and if they couldn't fix it there would be no charge. They repaired a capacitor on the fan circuit and replaced the battery which fixed the problem 100%. Instead of paying thousands for a new macbook, I spent less than $500 to fix my existing one. It runs as good as new. These folks know how all those tiny components on your apple circuit boards work, and they know how to fix them. They are kind and honest. If I could give them 6 stars I would.

Apple fans I…read morehighly recommend https://irevive.com/ in Greenville, SC. Very convenient, excellent service, fast Apple update! Thank you!

I was helped by josiah I believe he's a supervisor and I couldn't be happier with the service. He…read moregave me despite the story being and it's Construction phase. He was patient, funny and informative professional. His team worked well together. I couldn't be happier with my experience at Best Buy in greenville.

Frustrating experience trying to reach the Greenville store…read more I was trying to make a fairly straightforward purchase decision on a $4,000+ MacBook Pro and needed to know whether the Greenville/Woodruff Road store actually had the computer in stock. I was surprised to discover that I couldn't simply call the physical store and speak with someone there. Instead, I was routed through Best Buy's centralized customer-service/live-agent system. The agent was not able to provide the kind of straightforward store-level assistance I was looking for. I understand that employees have policies and pricing they have to follow, but when a customer is specifically trying to find out whether a product is physically sitting in a local store, it seems unreasonable that there isn't a direct way to speak with that store. This is especially frustrating when you're considering spending several thousand dollars. Best Buy may have a reason for structuring its phone system this way, but from a customer's perspective, not being able to call the actual store is a major inconvenience. I would strongly prefer the ability to call the Greenville store directly and speak with an employee who can actually look at the inventory and answer a simple question.

I had no appointment walked in and explained problem with my sons iPhone14pro. He had it fixed in…read moreabout 15 min. There was a reset that he did with Apple recovery. He would not take a penny as I offered to pay. Ivan can't say enough good things about you. You have my business from here out.

Very fast, very friendly service. Nice younger gentleman repaired my charging port and replaced my…read morebattery. I highly recommend this location.

Don't ever deal with an authorized dealer, especially when there's a corporate store 2 miles up the…read moreroad on Woodruff. Krystal the manager was rude, aggressive, and has numerous complaints filed against her store with the legal department. I'm not sure if it's ignorance or just plain maliciousness, either way, I would steer clear. They are commission based, and that's all they care about.

I had installation set for 8am-12pm yesterday and had a friend stay at my place during the time…read moreslot. No one ever came nor did they call me. I called when I got home (at 5pm) to be told it would only be a bit longer as my tech finished his last job. An hour later... still nothing. Called again and was told my tech hadn't done another job since finishing his last at 2pm. And even if he did there was a higher priority job on his list for the day. My options were to continue to wait or cancel and reschedule. But they couldn't do an appointment after work at all (even though I was told there is a 4pm-8pm time slot). Cancelled my service altogether before even getting it installed.

If I could give 0 stars I would! Bought an iPad mini case for my daughter from here and paid $25…read more Literally not even 5 minutes later walked by another store that had it for sale for $14 and the guy said "all sales are final". Really?! What a rip off! It made me wish I could make standing next to his kiosk saying, "this guy is trying to rip you off" to every single person who came by my full time job. I get that it wasn't that much money, it's just the principle of the matter. Super frustrated. Will review every where I can so that others know!