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Longwood, FL

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AT&T Store

5.0 (1 review)
Closed • 10:00 am - 7:00 pm

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All Cell

All Cell

1.0(2 reviews)
2.3 mi

If I could give negative stars I would. Stay away from this place, the use of VERY deceptive…read morerepair promises are a problem here. They will tell you anything to get the sale, and you're stuck arguing with them if you run into any problems. Trust me when I say this, the management is not about helping customers, they're solely about covering their bottom line. This particular retail location promised repairs on my iPhone 6 plus, I didn't even get a full hour use out of the phone before it failed. I return immediately but was told they wouldn't be able to refund me my money, and they didn't know why the phone was no longer working. I asked for my old parts to be placed back on my phone(which they did), but still kept my money. I am out of $120 just because I blindly trusted this company. Stay away, I repeat stay away. I wish I had looked up some reviews before making the impulse decision that I did, but I was desperate and in a hurry.

On Sunday 4/23/17, my daughter, who LITERALLY just turned 16, took some of her birthday money to…read moreget her IPhone screen replaced at All Cell. The screen was not cracked, it simply had a chip in the top corner. SOME guy working at All Cell told her the credit card machine was down, but he would replace her screen for $80 cash (no work order or info taken). My naive daughter gave him the cash and left the store while he worked on her phone. Upon returning, she found that her PREVIOUSLY technically sound phone only displayed half of the screen. The guy's response was "I don't have time to figure out what's wrong with it - we're closing." The guy returned her money and she left with an unusable phone. As an obviously aggravated parent, I returned to the store on Monday to get this resolved and tell the story, to which (understandably) I was told there was no record of this deal. I said to the guy working the counter, "check your inventory because I guarantee you are short one iPhone 6 screen." This guy says there's nothing he can do, but the manager would be in on Tuesday. Long story short, I go in today (Tuesday) and the manager starts talking and saying that the guy, who did the shady repair on Sunday, only works on the weekends and she can't contact him to find out what happened, really? She can't contact her own employee?? She didn't even offer to check their security camera to see if my story matched the time I told them my daughter and her friends came in, nor did she offer to check her inventory to see if they were a screen short which would confirm my story. She then offered to replace it for $99, which I politely but understandably declined. Please note the cost of the repair stated by the manager was $99, but the guy on Sunday charged $80 (cash only), that just goes to show you how unethical this place is. I went to UBREAKIFIX at the corner of Maitland and 436 and they took care of repairing All Cell's damage to her phone for 40% less and the work is flawless. Stay away from this rip-off store and shady employees. They took advantage of my 16 year old daughter and quite possibly would do the same to you.

uBreakiFix by Asurion

uBreakiFix by Asurion

3.3(20 reviews)
8.4 mi
•$

After dropping my phone numerous times the screen was likely on the brink of either shattering or…read moreslicing off my finger tips. I decided to see if uBreakiFix could help me out. I showed up about 10:30 a.m. and asked if they could fix my phone. After a quick assessment, Brett let me know that they could fix it, they had the part in stock, how much it would cost and that it would take 2 hours. Great. I left and returned in about an hour 45 minutes. I was told that it would be ready in about 15 minutes. It was ready on time. The only slow down was the payment processing system - likely an issue beyond their control. My receipt indicates that my service was completed at 12:32 p.m. Overall good customer service, quick service and definitely less expensive than replacing my phone...again. The advertisements indicate that they work on a number of electronic devices including TVs, game consoles and controllers, laptops, removing malware, etc. I will consider checking with them reharding repairs prior to replacing devices in the future.

I've been paying for phone insurance which offers free unlimited battery replacements and I finally…read moredecided to use it. Super easy to pick a vendor and I went with uBreakiFix here as it showed the battery I needed was in stock. The store called to make initial contact which I thought was nice. I stopped in on a Sunday when they opened at noon and was greeted quickly. Gave the employee the info and he validated the insurance claim, was quoted 2 hours for the battery replacement and informed that the screen protector would likely be shattered in the process. There was a slight issue that required another 30-45 minutes after the initial time estimate. By the end of it all the battery was replaced and phone working like new. My main recommendation would be to make it right when it comes to screen protectors if installed as some can be expensive. If something breaks in other industries the repairman will normally try to make it right and replace whatever is broken in the process I think that should be included as it'll cost me at least $20 to get a new one for something that should've been entirely covered.

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uBreakiFix by Asurion
uBreakiFix by Asurion
uBreakiFix by Asurion

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URPhone Store - water damaged phone repair

URPhone Store

4.1(12 reviews)
12.6 mi•Horizons West / West Orlando

called and. told owner that would like to come during a range of time the following day. informed…read moreowner problem and phone type. Drove to store the following day and was greeted and helped immediately. extremely fair price. professional repairs and friendly service. RECOMMEND Note: I witnessed a customer leaving after the owner had completed his repairs...as i entered the store.....He had a big smile on his face!!

This repair shop quoted me the cheapest price in the area to replace my iPad's screen. After my…read moreexperience, I can say that it's very obvious why. First upon arrival the place is very sketchy looking with nothing on the door but a hung up banner that was half falling down. When I walked in, I thought there was no employee but as I approached the counter I realized that the employee was dead asleep in the chair. This was in the middle of the day. I wasn't sure if I should try waking him up, so I walked back out and back in to trigger the sound of the door alarm. They don't take any form of card payment, only cash app, Zelle, or cash (definitely not suspicious at all). I didn't get a receipt and I had to ask the employee if he needed my information so that he could call me when it was ready. He seemed flustered and said it was his first day. I'm assuming the fact he just woke up didn't help. I called the owner about two hours in to ask for an update and he said it would be ready in 20 minutes. When he got to the store it was in fact not ready and took an additional 20 minutes. When I got the tablet back, the screen was "fixed" but the iPad did not work when trying to touch it. We brought it back in for the employee to say it was a "defective part". We had to wait an additional three hours for it to be corrected. I will say the owner was responsive via phone calls and yelp but that is the only positive I found. The price point is low, but there are competitors in the area that charge similar rates, I would recommend looking into those.

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URPhone Store - Orlando phone repair

Orlando phone repair

URPhone Store - Orlando cell phone repair

Orlando cell phone repair

URPhone Store - IPhone screen repair

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IPhone screen repair

Spectrum - Very slow service. Waiting in line with 8 more customers standing behind me.

Spectrum

1.9(52 reviews)
2.7 mi

Our internet has now been out for two days. I walked in to exchange a modem as instructed by the…read morespectrum rep l spoke to until after 12:00 this morning. I was assured by that rep the only way to restore Internet service today was to physically replace the modem at this spectrum store. I returned home, and called spectrum customer support after the modem would not activate, and was told point-blank the MAC address of the plastic-wrapped replacement modem is registered to someone else's account. Later in the call, I was told "the MAC address can't find an IP," and that our "coaxial cable connection must have been damaged by the outage yesterday," so the trip for a modem was pointless. Anywho, after same abysmal Spectrum customer service as always. As soon as I entered the store, the manager was irritated I didn't sign in immediately and demanded I go back and sign in. He then moved to the empty service desk, and demanded I come back and remove the modem I set down to go sign in. Some time later, I was allowed the privilege of returning the modem that wasn't broken, so I can still spend my third evening tomorrow meeting with yet another spectrum technician I can practically guarantee will want to replace the modem I just picked up, because, again: It's tied to someone else's account, and the power outage yesterday "broke the coaxial connection" according to Spectrum's best and brightest. Two stars added since one employee was friendly, tried to make positive jokes--like asking me to put my glasses on so he could accept my ID--and should be managing this store, over the store manager leaning on his desk and treating myself and the 2 other customers like an inconvenience.

Drop my phone cracked the screen went to get it fixed. First one in the door and to be get the help…read moreI needed after spending time with Arlan all my questions were answered, great customer service . He was polite and helpful . This location quickly became busy really fast. A small couch and a few high tops with chairs for waiting guest. The store was clean and well lit , a good selection of phones and accessories for them along the wall . Come to this location and get the best deals on your favorite iPhones.

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Spectrum
Spectrum - Currently still waiting. Number 6 after 45 minutes waiting already !!  Seriously ??  Wow!!

Currently still waiting. Number 6 after 45 minutes waiting already !! Seriously ?? Wow!!

Spectrum

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T-Mobile - Free pride socks for T-Mobile Tuesday

T-Mobile

3.8(9 reviews)
0.2 mi

I was having issues with my phone and I was getting the run around between TMobil & Apple regarding…read morethis issue. I went to the TMobil in Longwood and was helped by Luis the Mgr. & his Assistant Mark. I cannot begin to tell you how patient and professional both men were to me. They really went out of the box with their time and effort regarding this issue. They spent quite a bit of time on the phone with both TMobil & Apple to help me. If you are looking for help with you TMobil phone or are looking to join TMobil I think you will not regret stopping by and having Mark & Luis help you with your phone. Best wishes to your both Mark & Luis! Maryanne D

I stupidly left my phone in an Athens Airport lounge - the one in Greece, not Georgia. While…read moredesperately trying to get it returned to me (to no avail, so far), I also had to navigate modern life without a smart gadget. Ended up using one of my wife's old iPhones, even though I'm an Android user. As you can imagine, there are issues galore. So, while I've gone into a T-Mobile store about once in 30 months, I've had to go to this one, closest to where I live, multiple times. Generally, everyone is friendly and helpful, but not everyone is knowledgeable. Person I had to deal with while getting my new phone couldn't answer some basic questions (might he be new?) Chris, on the other hand, is the real deal. Easy-going as a Sunday afternoon, he also knows the business like the back of his hand. It was a pleasure working with him. Employee of the year!

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T-Mobile
T-Mobile
T-Mobile

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AT&T Store - mobilephones - Updated November 2026

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