My internet was down during my grandmothers funeral meaning I was unable to watch it via Zoom…read more Atlas REFUSED to help me and the service technician made fun of me over the phone and said he'd fix my internet when hell froze over. F U Shane.

I requested a technician to check my internet connection this morning. The Company sent one guy…read morewhose name was Davis to my business site within half hour. Amazingly, he quickly found the issue and figured out for me. The technician did a really good job. Thumbs up! Thank you, Atlas Network.

Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

Customer greeting and initial contact with CSR was counterproductive; he repeatedly interrupted me,…read morequickly voiced a bunch of unrelated information and it was necessary to ask for a different CSR. This required me to wait...currently over 25 minutes, while watching the CSR stand around staring at his phone. If this person is the Manager, I suggest a review of Corporate and Customer expectations...............immediately. Update: when I asked for the Manager, guess who was identified? After asking for the District Manager, I was told that only the Manager could provide that information. Since I refused to interact with the Manager, we appear to be at an impasse. I was finally given a phone number, no name and no answer. This is a joke, but not funny at all.

Not sure why all the bad reviews - I've purchased several phones from here since they opened…read more(including another today) and they were very helpful. I don't care for the sale pitches for all their other services while I'm there - but they're salespeople so I guess that's just part of doing business. I could have ordered my new phone online and avoided going into a VW store - but like I said - they've always been very helpful so that's why I continue to go in-person to this location.

Offline for year .lost all my customer info. No email still…read morecharging for my non access

For the past several years we've co-located two full racks of equipment at Worldlink's Bothell…read morefacility. While Worldlink's Bothell facility might not be the most glamorous, it gets the job done, offers redundant data, battery and generator backed power, and plenty of cooling using a hot/cold aisle configuration. Throw in highly competitive rates and really, what else could you ask for? 24/7 access? You get that too with a full rack commitment. If you're looking to deploy a decent amount of equipment and have outgrown the public cloud or just can't get the numbers to work on a public cloud deployment, you really should consider deploying your own infrastructure at Wordlink. Get the flexibility and horsepower you really want without having to worry about getting nickle and dimed by the cloud operators.

The techs were professional and honest. I needed someone to verify mounting job, and they did so…read morequickly.

Did great work at a reasonable price! Scheduling was easy, and they were able to do it a few days…read moreafter asked for a quote.

Constant outages, poor customer service, and high prices compared to other options. Be prepared for…read moreall of these if dealing with Xfinity.

This company has become one of the worst. I will never use this service again. They care nothing…read morefor how they treat a customer. The only v thing this company does is collect money. There are plenty not other Service providers out there. Don't settle for garbage that Comcast or Xfinity whatever they call themselves. To the rep who just basically lied and treated me crappy. I paid my last bill with your craven company. I hope you go out of business!

I've been without Internet service going on 3 weeks. I was told 3 different time a Tech would come…read morefix the problem only to be told, after the first no show, that it required a higher skilled technician to come fix the problem. Ok so no one showed the second it third time, smh‍ I called about 20 different times even leaving my Chemo appointment to make sure I was home not to miss the scheduled tech. Oh you guessed it was a no show without communication!! I received an email and a text so I responded to the email to try to explain asks reschedule but while doing that, multitasking, I was offered another appointment for a tech to come out on the 18th, but then it kicked me out and I had to schedule a later date, the 23rd. The lack of communication, the customer service agents telling me the tech was coming only for a no show, only for me to schedule yet another appointment. I'm so sick of the lies, possibly poor training or lack there of ‍ They didn't have a problem taking your money but they have a problem scheduling a technician to come fix the problems. Has anyone else experienced scheduling an appointment, changing your personal appointments, just to be let down? Oh I must add that I work from home so imagine my frustration. I also have to do a lot on the Internet in regards to my husband cancer, all the appointments and virtual appointments he has. Comcast here we come ‍‍

I had centurylink ever since they became centurylink. I recently wanted to change my internet…read moreservice. I called and talked to victor but he was rude and would not listen to me and insisted on talking over me. He even put me on hold. I don't think I'll ever use this service again based on his rude behavior. There are plenty of other alternatives that are justice cost effective.

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Sean at Eugenius came in and worked our server and network so it ran efficiently with all the…read morenecessary HIPAA and protection necessary for our practice. They were well prepared so that we had no down time for patient care. All software and hardware were updated and coordinated. we are truly grateful for their professionalism, efficiency and care. They were also the most cost effective based on our comparisons and the fact that it didn't take weeks and multiple technicians to troubleshoot the issue. Sean has my highest recommendation without reservation!

Very happy with the service here. Replaced an old battery and cleaned charging port on iPhone…read more Phone is working perfectly and I'll definitely be back if in need anything else!

Highly recommend chill guy did a an excellent job screen looks brand new and excellent customer…read moreservice