This place will steal your personal data and not able to repair your phone. I caught the indian guy…read moretried to reset my phone and steal my data. He can not fix the phone. This is a crime. When confronted with the issue he acted very dumb like he did not know how to fix the phone and how to do anything. DO NOT BRING YOUR PHONE HERE. THE FIX MUST FIRE THIS INDIAN GUY ASAP, BEFORE LAWSUIT IS COMING. THE SERVICE HERE WILL BECOME A NIGHTMARE.

Left a cellphone screen to be repaired. They called me saying it was done, only to come in and…read morefind that they were STILL putting the screen on and having problems. They said the edges of the phone were bent so the the screen would be hovering over the phone rather than flush and the only way to keep it on would be to get a phone case and a screen protector. So they charged me for the repair, FULL price for the case and screen protector which were already overpriced. I wish they would have called to just say they couldn't do it and saved me money or maybe I should have had them just take it off. Really terrible service and communication.

Hi , me and my wife went here a month ago and the guy Tyler at 9659 NorthSam Houston Parkway E…read moresuite # 100 ! This guy Tyler promise me that out phone bill would be $214.00 each month after the 1st but it's $369.00 each month this Tyler guy screwed us over , I call and went back to the store them we been texting back and forth for a week now , this guy should not be selling phones of your going to mess over people like that , we spent over $2k that day in the store and to get treated like this is some wild stuff ! He should be wrote up and handled for this mess , now we have to deal with this phone bill and no help !

I was in this store for the very first time today. I had been going to the location on 45 and West…read moreRoad. The service is pretty decent there but this location is closer to home. I was having issues with the wifi on my phone for a few months now. Plus, I was considering an upgrade to the iPhone 12. As soon as I walked in I had a friendly face and great service from start to finish. Morris walked me through all of my options and made sure I would be aware of what I would be charged. I was pleased with the transparency. I know it's a lot to explain. He was very patient and made sure all of my data would transfer. I've had good service at previous Verizon stores but this experience was excellent. I am pleased with my new phone and can't wait to use it for upcoming projects! Go visit this store and ask for Morris!!!

DO NOT GO!!!!!!! If I could give ZERO stars I would…read more I went to get my back glass repaired, and came out having camera problems and a warning message saying my camera was not a "genuine camera". Tried settling with the guy at the shop and he brushed all responsibility on me. I decided to take my phone to the apple store and they told me my camera was replaced to another one. Prior to me getting to the apple store he texted me saying he can order a whole new camera. BUT I informed him what they told me at the apple store and he started yelling at me saying he did not replace my camera and that it wasn't his fault my camera stopped working. STAY AWAY!!!!! SAVE YOUR COINS

From the owner: "KCell provides affordable yet professional Computer and Cell Phone Repairs Experienced…read moretechnicians diagnose and repair your problems quickly. A leader in both Houston Cell Phone Repairs and Computer Repairs we can fix most phones in a matter of minutes, all while you wait! We also sell a variety accessories, phones, and devices at amazing prices. We aim to provide excellent customer service and hope to offer a turn-key solution for all of your gadget needs. We work on all the most popular models including iPhone, iPad, Samsung, LG, HTC, and more. Stop by and say hello! iPhone Screen Repair Houston Samsung Screen Repair Houston There's a reason we're first when people search cell phone repair near me!"

Awesome Quality Phone Wraps Got mine Drake Related. Super friendly owner awesome man!read more

First Off I Wanna Talk About Customer Service. This Guy Goes Above & Beyond To Make Sure Your…read moreDevice Is Well Taken Care Of While In His Hands. Let's Talk About Quality The Quality Of These Custom iPhone Wraps Are Amazing They Last For A Very Long Time & They Look AWESOME. Lastly , Let's Talk About Pricing His Prices Are To Suit You Not Put You In A Financial Struggle Like Some Electronic Companies Do. Well Just Pay Him A Visit It'll Be Well Worth It!

I rarely leave negative reviews, but my experience was extremely disappointing…read more I brought my hard drive in for data recovery and was initially told it would only take a short time. Instead, the process dragged on for months. During that time, I had to constantly reach out for updates because I was almost never contacted first. Between text messages and more than 20 phone calls, I was repeatedly given new completion dates that were never met. Almost every conversation ended with another reason for the delay--whether it was recovery errors, replacement chips, syncing devices, transfer issues, emergency closures, waiting on parts, or being told it would be finished "tomorrow," "in a few hours," or "in a couple more days." Unfortunately, those promises kept getting pushed back. I understand that data recovery is complex and that unexpected problems can happen. My frustration isn't that the recovery was difficult--it's the lack of honest communication and realistic expectations. If the job was going to take months, I would have appreciated being told that from the beginning instead of repeatedly hearing that it was almost finished. I spent months following up through texts and over 20 phone calls, often being told I'd receive a callback that never came. I even rearranged my schedule multiple times to pick up the drive, only to find out it still wasn't ready. Based on my experience, I cannot recommend this business. If you decide to use them, be prepared for significant delays and make sure you get realistic timelines before leaving your equipment with them.

Needed replacement battery for iPhone, had it replaced. Satisfied with results, everyone courteous…read moreand professional. Would use again .

I had a great experience getting my iPad repaired here. The team was friendly, honest, and very…read moreskilled. They diagnosed the issue quickly and fixed it faster than expected. My device works perfectly now--highly recommend!

My laptop's battery stopped working so I brought it here. They charged me over $100 and the battery…read morewas terrible. It lasted like 30 minutes. After a few months of this, I discovered that I can send my laptop to the manufacturer for repair. They charged me like $60 and the battery was back to normal. So yea iPC fixed it but it was a shoddy/bad fix.

DO NOT DO PICKUP WITH THIS STORE BECAUSE THEY DO NOT HOLD THE ORDER YOU PAID FOR. The "manager" was…read moreextremely condescending and basically told me in store customers take precedence over pick up customers who already paid for the phone. They lie to customer service claiming the phone would be ready for pickup the next day and that the shipments are "poorly organized" and that was the explanation for a delay in pick up orders. The manager was unwilling to help and locate other stores that may have the product to fulfill the order, so they just canceled it. Avoid this store at all costs, they do not deserve the commission. None of them.

I've been a T-Mobile customer for several years, but my recent experience with their customer…read moreservice was incredibly frustrating and disappointing. I visited T-Mobile on BELTWAY & WILSON to resolve an issue with my iPhone , expecting a quick and courteous resolution. Instead, I was met with a representative who seemed disinterested, unhelpful, and at times, outright dismissive. Furthermore she told me they are not technicians!! They repeatedly interrupted me, gave vague answers, and didn't seem to fully understand the issue I was trying to explain. What should have been a simple fix turned into a long, drawn-out visit with no resolution. What made it worse was the lack of accountability--when I asked to speak to a supervisor via customer service line and a manager from the store has yet to call me a week later, I was either put on hold for an extended time or redirected without a clear answer. I left the call feeling like my time was wasted and my concerns were ignored. I expect better from a company that promotes itself on customer satisfaction. If T-Mobile wants to keep loyal customers, they need to seriously invest in training their reps to be more attentive, respectful, and solution-oriented.

I do not recommend it No lo recomiendo…read more I took my iPhone X to repair the screen but they gave it to me unusable when I had it working fine, the only thing that was broken was the screen and when they gave it to me, it no longer worked, the battery turned off every 30 seconds and the touch of the screen did not work and the phone slow iso they gave it to me useless and they did not want to be responsible they said that my phone arrived like this, which was a lie, I just went to give away my 200 dollars and took me a useless phone lleve mi iPhone X para reparar la pantalla y cuando me lo entregaron ya no servia la pila el teléfono se apaga cada 30 segundos y la pantalla que pusieron no servía se movía sola y ya no sirvió el touch y el teléfono se iso muy lento el teléfono quedo inservible y no se isieron responsables de su trabajo como supuestamente dijeron de su garantía empezaron a decir que eran otras y otras cosas para ellos no reparar lo que dejaron mal prácticamente fui a reglar mi dinero y lleve mi teléfono para que lo echen a perder

Here in Atascocita,, this guys are the best,, Great service…read moresnd quick repairs,, Always come here when my iPhone gets some damage o for a simple consultation,, they are always ready to help, Thank you Guys!!

I took my iPad Pro to get a screen replacement since my baby broke it. However, after it was fixed…read moreby this place the home button kept sinking in or coming out. When it sinked in, I could see the light from inside the iPad. I didn't think it's normal. The button also moved around and sometimes doesn't work. I took it back and they lady kind of fix it. However, the light and camera fixture were broken and the button recognition was broke since day one. Well, guess what about 30 days later the home button sinked in again and the lpad does NOT work at all. I took it back to the shop and the guy refused to fixed bc it was past the 30 day period. I did called apple and they actually told me this shop messed up my IPad when they replaced the screen and Apple couldn't help me anymore. Now I am out of over $260 since I bought a screen protector and case thinking my IPad was fixed. The iPad doesn't work anymore and I tried reaching out to the shop several time but no answer. Save yourself the money and take it somewhere else.

Total frauds!!! They broke our iPad and didn't repair only made it worse and refuse to issue a…read morerefund or fix their damage to our device!!! Avoid at all costs!!!!

Victor 2 seconds ago…read moreI couldn't get past activation. I paid for a group plan and 3 SIM cards. The cards arrived, and I couldn't activate without a PIN. I couldn't get a PIN without an account. I couldn't log into an account without an activated phone. Live Chat? Useless. First person couldn't help, so they gave me to technical help. They told me I didn't have a plan. But I have an email with the order number, and my credit card was already charged for the plan. I gave them the order number, they still said I didn't have a plan. When I told them I was frustrated and thinking of sticking with my current carrier, they just said "Okay". And that was that. What a joke. Too bad the joke was on me.