1. Cricket Wireless Authorized Retailer

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Houston, TX

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Cricket Wireless Authorized Retailer

5.0 (1 review)
Closed • 10:00 am - 8:00 pm

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8 years ago

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People searched for Mobile Phones 964 times last month within 15 miles of this business.

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moefixx

moefixx

4.0(4 reviews)
1.4 mi•Lawndale/Wayside

I strongly recommend avoiding this place…read more I brought in my iPhone 14 Pro after it had fallen into water. I went to Moe, who told me there would be an initial diagnostic fee of $75 (with tax, $81.19) which would be applied toward the repair if I chose to proceed. He said it would take some time and that he would call me with an update. The next day, I had not heard anything, so I called him. He repeated that the $75 would go toward the repair if needed and that he would call me once it was ready. Later that afternoon, I called again--he said he had been about to call me and that the phone was ready. When I picked it up, the additional charge was $186.74, bringing my total to $267.93. When I got home, I noticed the phone was very hot and not charging.I called him immediately and instead of offering to fix it, he asked whether I was using a fast or slow charger, suggesting it might be a different issue. I tried charging it overnight, but it never powered up properly. After repeated attempts, I was able to get it to charge up to 80%, but the phone overheats, won't hold a charge longer than two hours, and stops charging entirely until it cools down. Because of these problems, I didn't feel comfortable going back. I went to my carrier instead, but they told me the phone I would need to replace the phone, the repair and use on non apple parts were contributing to the issue. I bought a new phone. At this point, I have an unusable phone, I paid $267.93 in good faith, and Moe refused to even discuss a refund. I understand small businesses have to stay in business but you also have to deliver what you say you will. He did not repair my phone and he refuses to accept any responsibility for it. Bottom line: save yourself the frustration. Go to an authorized repair shop or buy a new phone.

Has fix my phone 3 times , I'm very clumsy and he is always available 24/7 . Last time he…read morereplace my screen under 15 minutes , Moe fix Respect your time and your money .

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AT&T Store

AT&T Store

1.8(19 reviews)
1.2 mi•Gulfgate/Pine Valley
•$$$$

Worst customer service EVER…read more.. Went today to buy a case, First of all you have to wait to be called, even though there was at least 2 representatives available.... Walking around. I mean, c'mon, just need to pay for a case. They called me and I told them I was gonna pay CASH.... OMG!!! Do not say that word there, they all look at you like an alien or something. Had to tell the girl i dont have a card with me, and still... She even reply in Spanish even though i was speaking English. Since she opened her register i asked her if she had change of 20 so i could pay my phone bill in the kiosk (only exact cash ) since she REFUSED to get my payment. And told me i can only pay my bill at the kiosk. I guess. I had Sprint and T-mobile before, their service sucks but never had an issue with their customer service with them.

was told by customer service to return WiFi router in store, two representatives did not want to…read moreaccess my account to see for best options and directed me to FedEx. Earlier visited corporate and was told to visit USPS. (Wallisville and beltway) It is upsetting that no representative has had the time and initiative to access my account to review about returning it store like I was told over the phone. The gentlemen that helped me at this location right now at 7:36 pm CST The young man sitting down was interrupting the whole time. And the other gentleman very tall told us he could not help either from across the room

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Cricket Wireless Authorized Retailer - mobilephones - Updated October 2026

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