BEWARE !!!! I would leave a zero but you cant…read more Unprofessional staff Totally messed up my account; i have spent over 20 hours trying to get it fixed. I was told by Genese that Aaron that signed me up was fired within 3 weeks of my account being incorrectly set up.

Store was not helpful when I tried to make a payment on a prepaid account. My payment credit card…read morewas stolen and I needed to make a payment so that my phone could be used.

I left work early so i could go get the new IPhone 15 plus and get a plan too with Verizon but I…read morewalked in and nobody even acknowledged that I was there and there was 3 workers all with a customer but they couldn't have even said anything to me while 2 workers walked right in front of me twice without saying a single word. I stood there for 35 minutes and just walked out. Do not come here the workers are full of themselves and very rude. Its a shame they lost a good customer when all they needed to say is "Hey we'll be right with u".

We previously had service with another carrier and went to Verizon - Asa was so very helpful and…read moreworked with us to help get two new phones and new services/plan. I have never had a better retail experience than here - absolutely recommend them!!!

Great experience, fast customer service, and the staff was very helpful and professional. Best…read moreVerizon store in the area by far!

Tron was super helpful. thank you! was able to get my phone up and running in minutes.read more

The Store is actually not bad ince you get someone to spear to you, but the wait is forever. You…read morecan't clearly see how AI will displace the Staff here. Most of what they do can be done remotely. You wait an hour, just for them to call an offshore/inshore customer service to connect your device! It is horrible. They don't have enough people, and it makes coming here a waste of time. But many Verizon Stores are like this though. You can a car or a house easier than getting a phone service!

It's not off and I have to visit a remote phone service store, and most of the time I'm not happy…read morewith the service and knowledge in these independent locations. Today however was different. I have a company phone that I needed to replace but only needed the Sim card from Verizon. This is a process having to go through my company for approval but the manager here was on his a game, advised me I needed to bring an approval document that I am able to make changes to this account and then I could pick it up in the morning.My IT team with my company got me the necessary documentation, I brought it in and ask for the same manager, waited a short time and he brought up my account on his pad to complete the transaction. The store was crowded, there was adequate staff helping people and my situation was handled in less than 10 minutes and I was on my way to myCompany office so I could get my phone operational. As my past experiences with remote offices for AT&T or Verizon have never been pleasant (I buy everything from Apple directly) I have to give kudos to this location for being on the ball and certainly handling my situation with no complication and knowledge of what to do. Thanks for your help. I'll be back if needed. Recommend

Great customer service. I went in to change my service and ended up getting an I pad and a new I…read morephone for my daughter in my same plan no more money. Today is a good day

I Spoke with Frank. Frank was extremely helpful with getting me a new phone quickly for a good…read moredeal. I spoke with him at this location even if this is not his home location. I also some with a lady who I'm very much blanking the name on. I believe it was Chelsea or something similar. She said she had only been there a few months. She picked up where frank left off after my phone arrived at the store. Super helpful and friendly. Went above and beyond to help me get things set up. A lovely crew at this location.

Very rude customer service. They lie about what you're being charged for. These people only care…read moreabout meeting monthly quotas for their commissions. Matters have been escalated to corporate. Won't be going back.

Hi I want to give 5-star shoutouts to Junior Zaragoza and David Seid of the T-Mobile store here in…read moreFlowery Branch for giving us absolutely incredible customer service in moving my girlfriend's service over from Verizon and getting me an upgrade to a free iphone 13 in the process! I've been a T-Mobile customer since 2005, but since the merger with Sprint, the network has grown even more robust with 5G. I highly recommend this store to any and all T-Mobile customers or those migrating to T-Mobile in North Atlanta for switches or upgrades. Thanks! Walt Morrissette and Jane Drake

Justin Gadlage the owner has been great to work with on my various desktop problems in every respe…read morect. He helped me extensively on some complex problems related to Win 11, setting up a refurbished pc i bought which had some technical issues and a host of other important problems which came up. He was always very prompt, thorough and personable , and was not overly technical in explaining what we needed to do and why. His fees for what he did were very fair in every case. ! I wouldnt use anyone else for any computer problems i have and i have been fixing my own pc problems without help for 25 years so i dont call a PC technician unless i am really desperate!

When I dropped off our old Lenovo laptop with Justin I figured it was a lost cause. We couldn't…read moreeven get any sound to play, had glitches out the ying, yang basically couldn't even play solitaire on it. Justin had it for one day and was able to get the sound back on, and fixed a few glitches. After confirming with me, we ended up wiping the hard drive and came up with a plan that honestly I couldn't believe the was so affordable! He purchased some software that he quoted me, but in the end I didn't need - so the cost was even less. Oh and I had it back in 5 days, probably would have been sooner, but life got in the way (on my part). I was so pleased we gave him a small tip and will definitely be referring him to everyone I know for computer repairs in the future!! Thanks again Justin

Just left iRepair on Hwy 53 paying $170.00 for a iPhone battery. He stated the battery was $100 and…read more$70 just to put it in! This place is a complete rip off! Fixhub right down the road only charges $75, had I know that before I would've never come here and allowed them to gouge me for such a simple service. Be aware they will be moving locations to Spout Springs Road next month in November and have a second location off Dawsonville Hwy. STAY AWAY!! It is absolutely worth what you'll save to go somewhere else. Go to Fixhub!!!

Fast & amazing service. We came because our iPhone wouldn't charge and the cord didn't stay…read moreconnected inside the phone and in under 2 minutes Brian had fixed the problem! We were both blown away by his expertise & kindness. Thank you Brian! You made our day!

Kevin and Shelby at AT&T were awesome. Super friendly, easy to work with, and incredibly helpful…read morethroughout the entire phone upgrade process. They made everything simple and stress-free and took the time to make sure everything was done right. Couldn't ask for better service--highly recommend!

Had to come in to get a screen protector replacement and was helped by Brandon. He was super…read morehelpful and answered all my questions about the screen protector warranty. Couldn't have had a better experience!